Results-oriented Operations Consultant with a proven track record of optimizing operational efficiency. At TALLY Group, I specialize in billing operations, ensuring flawless bill runs and seamless system functionality. Collaborating with cross-functional teams, I analyze business processes and deliver technical solutions to meet operational needs. Proficient in developing and maintaining SQL codes for operational purposes, I conduct data analysis and create insightful reports to support decision-making. Building strong customer relationships, I understand their unique needs and provide tailored technical solutions. My passion for continuous improvement drives me to identify process enhancement opportunities and collaborate with project managers to execute successful operational projects. I represent the company in technical discussions, fostering fruitful partnerships with customers, stakeholders, and partners.