Munni Hoque Email & Phone Number

Guelph, Ontario, Canada

- Organizing and maintaining both digital and physical records, ensuring all documents were filed correctly for easy retrieval during audits. Ensured that all documents were securely stored, meeting confidentiality and privacy standards.- Accurately digitized more than 19,170 building permit data into the organizational software system: Patty, Amanda ensuring accuracy and compliance with company policies.- Maintaining high data integrity, accuracy, and confidentiality by following company protocols and security measures to protect sensitive information.- Skilled in implementing quality assurance process to ensure data integrity and compliance.

Guelph, Ontario, Canada

- Responded to various inquiries and provided information of a detailed and specialized nature, delivering the highest level of customer service- Superior customer service and interpersonal skills, including effectively communicating and working collaboratively with various individuals, including employees, agencies and external contacts.- Received and handled various applications for different programs (e.g., subsidy, seniors' association, children's foundation, registration, etc.) following the City of Guelph policies and corporate values.- Facilitated financial tasks such as processing payments for various products and services, selling tickets & memberships, maintaining opening and closing balances, processing reimbursement

Guelph, Ontario, Canada

- Facilitated Students regarding various program choice and submission inquiries and helped them with financial transactions. - Facilitated students with the online application portal.

Guelph, Ontario, Canada

- Administered internal webpages, prepared and distributed a bi-weekly online newsletter, performed basic content maintenance and updates as provided- Reviewed time entry, sign off and employee record changes for compliance with collective agreements, assisted with payroll preparation, data entry through QHR.- Evaluated supply and equipment’s needs and coordinated office supplies, collection, and distribution of mail.

- Uphold GWSA's mandate to serve needy patrons by coordinating community markets at different locations.- Led community market setup, communication materials distribution, and volunteer management to serve patrons on time.

Guelph, Ontario, Canada

- Ensured prompt customer service at the point of sale by maintaining SLA to ensure high customer satisfaction- Promoted business development to meet the sales target; handled a high volume of cash transactions.- Managed all financial transactions of a large crowd on special events/seasons to ensure smooth operations

Dhaka, Bangladesh

- Managed implementation of Occupational Health &Safety projects to meet the organization's strategic objectives.- Coordinated meetings, agendas, minutes, training, and workshops for different stakeholders & committees.- Collected data, information, and feedback to ensure project strategic objectives were met, identified gaps, and suggested areas of improvement. - Communicated with different internal and external stakeholders, including consultants and public groups

Masters, Health Economics

Ontario College Certificate, Bookkeeping

Master'S Degree, Economics

Bachelor Of Arts - Ba, Economics