José Luis Muñoz

José Luis Muñoz Email and Phone Number

MBA | MPA | MSTC | PMP @ Centific
José Luis Muñoz's Location
Miami, Florida, United States, United States
About José Luis Muñoz

I am a product manager with 10+ years of project leadership and data operations experience in the tech and the public sector, including three in or adjacent to machine learning. Recognized for demonstrating a natural aptitude for optimizing complex workflows and creating robust networks of internal, vendor, and client relationships. Professional focal points include product development, artificial intelligence/machine learning, Agile methodologies, Six Sigma, cross-functional leadership, KPIs, data analysis, data labeling, and rapid prototyping. Delivering superior administration in the latter areas of expertise requires the utilization of effective communication and interpersonal skills, as well as business acumen, systems analysis aptitude, and time/resource management abilities to support efficiency and maximize returns.I am a Strategic Product Manager with Scale AI in my current position. As leader of the Strategic Projects team, I have delivered numerous $10M+ projects for key business clients, specializing in machine vision and autonomous vehicles. Excelling as a cross-functional leader of leaders, I navigate a fast-moving global business environment at the helm of multiple diverse teams and 50+ employees. Throughout, I have aligned project specifications with exacting client expectations and the demands of key business use cases, establishing clear and open communications with energetic, proactive outreach and a passion for incorporating the voice of the customer into development operations.Colleagues describe me as a progressive, driven, down-to-earth technical and managerial expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am interested in contacting former colleagues, managers, and other professionals in my field. Feel free to contact me through this profile if you wish to connect.Please see the pinned post section of my profile for recent Subtacks I have co-authored.

José Luis Muñoz's Current Company Details
Centific

Centific

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MBA | MPA | MSTC | PMP
José Luis Muñoz Work Experience Details
  • Centific
    Presales - Operations Lead
    Centific Dec 2024 - Present
    Redmond, Washington, Us
    I’m excited to share that I’ve joined Centific as an Operations Lead - Solutions Team! 🚀Centific is a frontier AI data foundry company, empowering some of the world’s most innovative organizations to scale AI responsibly and effectively. With a team of over 150 Ph.D.s, data scientists, and more than 4,000 AI practitioners and engineers, supported by 1.8 million vertical domain experts, Centific is redefining what’s possible in the AI space.Our valued clients and partners include industry giants like Amazon/AWS, Apple, Meta, Microsoft, NVIDIA, Databricks, Snowflake, PayPal, Expedia, and 100+ Fortune 500 companies. Centific’s cutting-edge innovations reduce Generative AI costs by up to 80% and accelerate market delivery by 50%, unlocking significant value through scalable GenAI applications.As an Operations Lead, I’ll be focused on:🔹 Driving end-to-end program management for AI and GenAI projects, including guideline creation, process optimization, and stakeholder engagement.🔹 Partnering with our global team to design solutions that leverage Centific’s expertise in areas like Responsible AI, data collection and labeling, relevance labeling, and LLM training.🔹 Delivering on Centific’s mission to enable safe and scalable AI by collaborating with clients to tackle some of today’s most pressing challenges.Centific’s groundbreaking solutions include:✔️ Responsible AI: red teaming, moderation, RLHF, and prompt hacking.✔️ Data Collection & Labeling: powering CV, AR/VR, LiDAR, and beyond.✔️ AI/ML Deployment: from fine-tuning models to streamlining localization with tools like Flow.✔️ Digital Safety and Transformation: E2E fraud protection and custom engineering.I’m inspired by Centific’s vision and excited to work alongside this world-class team to shape the future of AI. Thank you to everyone who has supported me on this journey—I can’t wait to make an impact!
  • Harvard Business School Alumni Angels Of South Florida
    Deal Screening Committee
    Harvard Business School Alumni Angels Of South Florida Feb 2024 - Present
    Miami, Miami, Us
    HBS Alumni Angels of South Florida provides an educational and networking forum for Harvard alumni interested in researching and investing in early-stage companies individually. It is one of the twelve Chapters of HBS Alumni Angels, a global nonprofit organization.
  • Prime Video & Amazon Mgm Studios
    Sr. Program Manager, Data Annotation (Machine Learning Operations)
    Prime Video & Amazon Mgm Studios Jul 2024 - Dec 2024
    Seattle, Washington, Us
    🎥 As the Sr. Program Manager for Prime Video Trust & Safety at Amazon, I:• Spearhead the data annotation program that fuels 🤖 machine learning models, enabling a globally trusted customer experience on Prime Video.• Drive the core mission of redefining and scaling this pivotal MLOps program to ensure Prime Video delivers: - Content customers love and trust - Accurate information for informed viewing choices• Collaborate cross-functionally with engineering, data science, product, content, legal, marketing, design, customer service, and leadership teams to: - Drive innovation 💡 - Unlock business growth - Elevate the customer experience• Thrive in a dynamic environment, leveraging data-driven strategies and resourcefulness to autonomously deliver impactful results.Key responsibilities include:📊 Managing operations and using metrics to design strategies and drive improvements🌐 Driving global strategic initiatives and large-scale MLOps implementation 💻 Fostering a culture of innovation across technical and business teams🤝 Partnering with global stakeholders to align on vision, goals, and strategies🏆 Adapting to changing priorities while delivering successful outcomes
  • Colorwave
    Technical Residency In Ai
    Colorwave Jun 2024 - Nov 2024
    Berkeley, California, Us
    🎉 Selected as one of 25 participants from a highly competitive pool, with only a 10% acceptance rate. 💡 Engaged in a five-month immersive residency supported by Google’s Tech Equity Collective Impact Fund and Goodie Nation to upskill underrepresented technical talent in AI and cybersecurity. 🏢 Excited to be placed at a venture-backed startup to work on a strategic AI project, leveraging my skills and knowledge to drive impactful solutions.
  • Scale Ai
    Strategic Product Manager (Engineering + Ops + Go To Market)
    Scale Ai May 2023 - Jul 2024
    San Francisco, California, Us
    Building 0 to 1 products for Scale AI's most strategic customers. Currently leading Computer Vision and Autonomous Vehicle customer engagements. Responsible for over all project success.• Direct and support international, cross-functional teams of software/hardware engineers and support staff, with members across the United States, Mexico, Argentina, and Europe. • Spearhead 0–1 development of autonomous vehicle software, positioning the company at the cutting edge of innovation by utilizing AI computer vision (CV) and rapid prototyping methodologies; administer feature development of machine learning (ML).• Drive creation of robust, platform-centered project roadmaps, technical analyses, resource schedules, and specifications/project goals; forecast resource requirements.• Foster a proactive, committed, innovation-focused culture throughout the Strategic Projects function.• Monitor and analyze KPIs and operational data to identify opportunities for workflow optimization.• Identify, quantify, and mitigate risks across numerous vectors to position projects for long-term sustainability.• Serve as a thought partner on the enhancement of the Scale AI ecosystem’s world-class customer service.• Establish and strengthen relationships with a diverse spectrum of clients by traveling globally.• Stand out for ability to handle uncertainty and ambiguity while making high-impact decisions in a role crucial to the company’s strategic objectives.• Cultivate a comprehensive understanding of the AI field, including cutting-edge developments and future opportunities; conduct market and competitive research.KEY ACHIEVEMENTS• Built and managed a key operational relationship, from end to end, with a $10M organizational client in the Autonomous Vehicle Business Unit.• Excelled as technical program manager of a $2M data annotation initiative to produce a CV training data set.
  • Colorwave
    Fellow, Tech & Innovation
    Colorwave Feb 2023 - Apr 2023
    Berkeley, California, Us
    Colorwave is a non-profit focused on closing the racial wealth gap by connecting rising professionals of color to leadership opportunities at VC-backed startups
  • Meta
    Project Manager (Ai/Ml - Human Data Labeling)
    Meta May 2022 - Apr 2023
    Menlo Park, Ca, Us
    • Helmed a team of 80+ data analysts and managed $7M budget to promote accountability, ensure high-quality workflow and operational performance, and incorporate the voice of the customer into policy and product development.• Governed a cross-functional team of 11 FTEs to provide training data for Facebook Groups’ search algorithm; relayed data to product team, maximizing search result relevance and improving the customer experience. • Joined forces with vendor partners to identify and remediate the lack of a Business Continuity Plan for a critical business process outsourcing (BPO) facility.• Allocated resources and workflows to maximize efficiency, devising robust plans while maintaining flexibility and adjusting to emerging challenges.KEY ACHIEVEMENT• Organized six global vendor teams to review platform content and expand AI training labels to identify content in violation of Facebook policies; achieved 100% on-time weekly SLA delivery, 80% labor utilization, and a 16% increase in efficiency.
  • Facebook
    Developer Operations - Developer Platform Investigator (Api Abuse Investigator)
    Facebook Apr 2020 - Jul 2021
    Responsible for auditing and investigating Facebook integrated apps, developers and respective companies to identify potential violations of platform policy. Stakeholder management of internal teams such as Partnerships, Policy, Legal, Marketing and Engineering, as well as with external developers.Producing tailored intelligence reports and assessments to internal and external parties while managing sensitive or confidential data.
  • Harvard'S Belfer Center
    Cyber Security Researcher
    Harvard'S Belfer Center Sep 2019 - Apr 2020
    Cambridge, Ma, Us
    Student researcher for the Belfer Center Cyber Project. Research focus: New Cyber Intelligence Paradigm The Cyber Project investigates how developments in the field of cybersecurity will shape international conflict
  • Deloitte Consulting
    Summer Associate
    Deloitte Consulting May 2019 - Aug 2019
    Worldwide, Oo
    • For U.S. Department of State, led 2 analysts to create interactive Tableau workforce dashboard used by CIO as decision support tool for tracking vacancies, recruitments, attrition, personnel actions, and contractor support.• For U.S. Department of State, designed human capital staffing model for 1,300 global IT employees by leveraging machine learning statistical analysis; recommended staffing levels influenced State Department human capital policy and federal budgetary process.• Designed cyber skills incentive program implemented throughout U.S. government to hire and retain cybersecurity workforce.
  • National Hispanic Media Coalition
    Google Policy Fellow
    National Hispanic Media Coalition Jun 2018 - Aug 2018
    Los Angeles, California, Us
    • Analyzed $3.9B media merger to evaluate impact of market consolidation; co-authored petition which led to FCC blocking merger.• Conducted research and analysis of proposed technology policy regulations with consortium of advocacy organizations to submitformal comments to FCC. Results drove Congressional Review Act resolution and individual state net neutrality bills.• Briefed 3 members of Congress on impact of digital political advertising regulation on Hispanic electorate.
  • U.S. Department Of Veterans Affairs
    Operations Analyst - Enterprise Project Mgmt Office (Pmo)
    U.S. Department Of Veterans Affairs May 2017 - Apr 2018
    Washington, Dc, Us
    • Designed and delivered change management strategy in accordance with White House modernization efforts. Developed project plans for 10 enterprise initiatives to decrease client wait times by 15% in $145B department.• Streamlined VA messaging by consolidating Congressional Affairs functions across 3 divisions into 1 business unit.• Tracked and analyzed 150 KPIs through Salesforce dashboard reporting in support of Deputy Secretary. Provided ~20 cross-functional customers with individualized Salesforce task management training, both remotely and in person.
  • Dyncorp International
    Technical Advisor
    Dyncorp International May 2016 - Oct 2016
    Mclean, Virginia, Us
    • Advised Colombian National Police on illicit crop/illegal mining identification and supply chain interdiction program. Spy plane intelligence was critical in decision-making, leading to 2016 Peace Accord after 50-year conflict.• Partnered with U.S. diplomats and host government to conduct organizational design of Colombian remote sensing center of excellence (50 personnel synthesizing raw intel to inform top policy makers); eliminated personnel redundancies.• Oversaw financial planning for $25M bilateral U.S./Colombia land surveying program; annual census increased from 2 to 4.https://bogota.usembassy.gov/nas-eradication.html https://www.policia.gov.co/direcciones/antinarcoticos
  • Ie Business School
    Mba Candidate
    Ie Business School Apr 2015 - Apr 2016
    Madrid, Es
    #2 Full-time MBA International Ranking (Non-US) - Bloomberg BusinessWeek 2014http://www.bloomberg.com/bschools/rankings/international#12 Global MBA Ranking - Financial Times 2015http://rankings.ft.com/businessschoolrankings/global-mba-ranking-2015Triple-accredited: USA-based AACSB, London-based AMBA and Brussels-based EQUIS
  • Nga
    Geospatial Intelligence Analyst
    Nga Dec 2010 - Mar 2015
    Springfield, Va, Us
    Joint Duty Assignment to Defense Intelligence Agency (DIA). NGA Support Team to DIA. • Oversaw $30M redevelopment project and 4 analysts for identification and construction of 4 ground water recharge sites in Kabul in conjunction with U.S. Agency for International Development (USAID). Increased drinking water supply by 25%.• Managed 4 cross-functional intelligence analysts to lead intelligence collection mission; results briefed to Secretary of State.• Led supply chain interdiction operation with team of 5 analysts to successfully capture high-value terrorist target.
  • U.S. Department Of State
    Regional Security Office - Intelligence Analyst
    U.S. Department Of State Apr 2014 - Sep 2014
    Washington, Dc, Us
    Temporary Duty Assignment (TDY) Aid in the creation and sustainment of a safe environment in which the U.S. Government can carry out its diplomatic mission. Provide security analysis/assessments to Chief of Mission Foreign Service Officers to encompass both Department of State and United States Agency for International Development operations. Liaise with other diplomatic missions and host government security service in support of security operations.
  • United States Air Force
    Mq-1B Sensor Operator
    United States Air Force 2005 - 2009
    Randolph Afb, Tx, Us
    • Flew ~1K combat flight hours in support of Operation Iraqi Freedom and Operation Enduring Freedom; zero aviation mishaps.Served in the United States Air Force as a Predator drone Unmanned Aerial Vehicle (UAV) Sensor Operator for the 15th Reconnaissance Squadron based in Nevada. Evaluated UAV platforms in the field and emerging enhancements for effectiveness and reliability. Evaluated training programs for technical accuracy and adequacy. Performed mission planning and flight operations.

José Luis Muñoz Skills

National Security Operational Planning Government Program Management Defense Project Management Government Contracting Management Leadership Counterterrorism Aviation Earned Value Management Intelligence Project Planning Aircraft Aerospace Uav Cross Functional Coordination Geoprocessing Gis Remote Sensing Process Improvement Business Process Improvement Requirements Management Requirements Analysis Team Leadership Sql Data Analytics Salesforce.com Sfdc Force Protection Nato Afghanistan Esri Military Operations Dod

José Luis Muñoz Education Details

  • Texas Mccombs School Of Business
    Texas Mccombs School Of Business
    General
  • Harvard Kennedy School
    Harvard Kennedy School
    Public Administration
  • Ie Business School
    Ie Business School
    Master Of Business Administration (Mba)
  • Agsm @ Unsw Business School
    Agsm @ Unsw Business School
  • Pepperdine Graziadio Business School
    Pepperdine Graziadio Business School
    General
  • Community College Of The Air Force
    Community College Of The Air Force
    Communications Applications Technology
  • Brainstation
    Brainstation
    Product Management
  • Product School
    Product School
    Artificial Intelligence

Frequently Asked Questions about José Luis Muñoz

What company does José Luis Muñoz work for?

José Luis Muñoz works for Centific

What is José Luis Muñoz's role at the current company?

José Luis Muñoz's current role is MBA | MPA | MSTC | PMP.

What schools did José Luis Muñoz attend?

José Luis Muñoz attended Texas Mccombs School Of Business, Harvard Kennedy School, Ie Business School, Agsm @ Unsw Business School, Pepperdine Graziadio Business School, Community College Of The Air Force, Brainstation, Product School.

What skills is José Luis Muñoz known for?

José Luis Muñoz has skills like National Security, Operational Planning, Government, Program Management, Defense, Project Management, Government Contracting, Management, Leadership, Counterterrorism, Aviation, Earned Value Management.

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