Stacy Munoz Email & Phone Number

United States

Goodyear, Arizona, United States

Goodyear, Arizona, United States

Riverside, Ca

Senior HRA at Amazon DLA5 for 600+ Associates.

Temecula, California

Murrieta, California

Daily care family memger recovering from valve replacement surgery, strokes and dementia.

Round Rock, Texas

Daily care of disable husband

Austin, Texas

Campus leadership for allied health school

This position was created to provide project consultation, problem analysis, and resolution on issues of limited scope under general supervision of a senior executive. Provided consultation and analysis to senior executives as needed. Identified issues, root causes and recommended the most effective means of resolution, delivered high quality results on time, acted as a communication liaison between home office and location leaders and prepared presentations for delivery to the executive team.

Full oversight of 12 college locations in three states. Provided oversight and guidance to operations leadership regarding daily operations. Monitored and tracked metrics to bring in a strong bottom line. Responsible for annual strategic plan, budget and its implementation. Ensure University compliance. Relationship building and liaison between home office department heads. Highlights and achievements include:* YOY new undergraduate enrollment growth of 18% in FY2010.* YOY continuing student growth of 22% in FY2010.* YOY gross profit growth of 8% in FY2010.* Five of seven metro leaders in line for top 2010 campus leadership honors.* Six of seven metro campuses recognized at 2010 PRIDE.* Continuously recognized as the top Region in terms of creating efficiencies, meeting/exceeding budgets and goals, leadership and net promoter scores (customer loyalty).* Implement processes that lead to increased efficiencies leading to a greater bottom line.

P&L oversight of eight campuses with a total population of appox. 5,300 and combined revenues of $113 million. Accountable for establishing strategies and tactics to achieve financial and operational objectives while maintaining the highest levels of regulatory compliance. Responsible for and provide guidance, assistance and leadership to ensure that schools exceed key performance indicators. Ensure compliance with all state, federal and regulatory agency requirements. Highlights and achievements include:• Successful closing of one campus and merge with a second campus within timeline and on budget• Successfully implemented standardized enrollment and operations strategies that lead to a 6% YOY start growth• Increased student satisfaction scores across the region from 90% to 94% in six months• Region recognized as having the highest customer service scores in the company• Successfully turned around three failing schools

Total P&L responsibility for single location. Oversee operations and all campus personnel. Management of directors responsible for Admissions, Education, Finance and Career Services functions. Responsible for monthly / annual forecasting of staffing; enrollments and operational costs. Periodic reports to corporate. Troubleshoot and resolve campus employee relations issues. Maintain school's state licensing and accreditation status. Highlights and achievements include:* Exceed student enrollment goals each month.* Successfully stabilized school by responding to and resolving neglected issues as well as implementing process and enforcing policy.* Increased student population from 150 to 700+ in two years.* Effected change to reduce bad debt and bring delinquent accounts current.* Successful Licensing and Accreditation Renewal with zero citations.* 2005 ACCSCT School of Distinction.* Train and mentor new Presidents as well as those in final phase of Presidential Training Program.* Corporate Operations Reporting Team (weigh in on policy and procedure).* Promoted to Regional Vice President of Operations.

Hired to identify organizational needs and lead the design, development and implementation of improved financial systems and processes of the Los Angeles Regional office. Scope of responsibility expands beyond finance and accounting to cost and process improvement and project management. Provided finance and management guidance to Regional Vice President of 185-store region. Direct supervision of 11 individuals in Human Resources, Training, Asset Protection, Franchise Operations, Payroll and Region Operations. Reported directly to Regional Vice President. Highlights and achievements included: * Advise new area managers in finance and budgeting resulting in a greater understanding of restaurant operations, as well as an increase to their bottom line contribution.* Identified and implemented a Capital tracking system resulting in a five-year plan for restaurant capital needs, increased communication and timely reporting with corporate office.* Decreased region supply expenditures by $48K in last fiscal year.* Decreased restaurant managed costs by $24k in last fiscal year.* Decreased restaurant telecommunication charges by $8K in last fiscal year.* Reorganized structure of administrative staff to enhance the quality and timeliness of reporting processes and improve internal controls.* Managed financial analysis, budgeting, and forecasting for restaurants reaching $300 million in sales. Improved financial results through effective tracking.

Ma, Organizational Management

Executive Data Science Specialization, Data Science

The first of four courses in Executive Data Science Specialization