As a digital marketer at Upwork, I provide creative and strategic solutions to help clients achieve their online marketing goals. I have multiple certifications in support center and emergency operation management, which enable me to handle complex and challenging situations with professionalism and efficiency. I have also developed strong skills in business analysis and development, which I apply to identify and address the needs and pain points of customers and stakeholders.My previous roles as an executive at Global Tel and a sales executive at Eco-Tech Infosys gave me valuable experience in leading teams, resolving customer problems, generating leads, and closing deals. I contributed to increasing customer satisfaction and revenue for both companies, as well as improving the quality and efficiency of the services. I drop out from Sonargaon University without a degree in Computer Science, which gave me a solid foundation in logical thinking and problem-solving. I have a passion for learning new skills and technologies, and I am always eager to take on new projects and challenges.