Munteanu Valentin-Bogdan Email and Phone Number
People enthusiast, constantly trying to expand my horizon, through meeting and communicating with people from all across the world. A marketing student that enjoys learning about the world’s economy and the science behind the consumer’s psychology.
Honeywell
View- Website:
- honeywell.com
- Employees:
- 104198
-
Senior Technical Support SpecialistHoneywell Apr 2022 - PresentBucharest, RomaniaRole responsibilities: -provide remote technical support through the phone and email channels -diagnose the user's issue, identify and implement the applicable resolution in a clear and efficient manner-serve as triage point for potential escalation scenarios, that require input from specialized departments -perform follow ups and confirm whether the reported problem was resolved in a satisfying manner -proficient use of a multitude of tools requires for technical troubleshooting: Soti, Sakon, Mobile Iron, Service Now, Sales Force, Office 365 platform, Intune, Airwatch.-cooperate effectively with superiors and any other department involved in the troubleshooting process -continuous learning of new processes/ current issues -
Technical Support SpecialistCgs (Computer Generated Solutions) Jul 2020 - Apr 2022Bucharest, RomaniaProviding support through the phone channel to customers regarding the company’s products and services- Providing the optimal resolution based on internal processes- Escalating cases that are outside the scope of support of the technical department to the appropriate teams -
Animator For Social-Cultural ActivitiesGadilicea S.R.L. Jul 2017 - Oct 2020Bucharest, Romania- Providing a customised experience based on the customer’s preferences and type of event- Use of soft skills, by maintaining a professional communication with the customer, adapting the language in order to provide the best experience as a children’s entertainer- Coordination of day to day props needed for the whole team
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Technical Support RepresentativeS.C. Occo Marketing Services S.R.L. Apr 2020 - Jul 2020Bucureşti, România- Providing support through the phone channel to customers regarding the company’s products and services- Providing the optimal resolution based on internal processes- Escalating cases that are outside the scope of support of the technical department to the appropriate teams
Munteanu Valentin-Bogdan Education Details
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"Dimitrie Cantemir" Christian UniversityMarketing -
Politehnica University Of BucharestScience And Materials Engineering-Medical Engineering -
"Dante Alighieri" Theoretical High School
Frequently Asked Questions about Munteanu Valentin-Bogdan
What company does Munteanu Valentin-Bogdan work for?
Munteanu Valentin-Bogdan works for Honeywell
What is Munteanu Valentin-Bogdan's role at the current company?
Munteanu Valentin-Bogdan's current role is Senior Technical Support Specialist at Honeywell..
What schools did Munteanu Valentin-Bogdan attend?
Munteanu Valentin-Bogdan attended "dimitrie Cantemir" Christian University, Politehnica University Of Bucharest, "dante Alighieri" Theoretical High School.
Who are Munteanu Valentin-Bogdan's colleagues?
Munteanu Valentin-Bogdan's colleagues are Abhijit Samant, Jason Portanova, Tai Nguyen, Antonio Edmonds, Gerardo Sáenz, Carmen Predescu, Bob Burns.
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