Muntsa Cuchí Email & Phone Number

As the Life Sciences Sales Leader for Europe at Welocalize, I oversee a team of eight professionals, working collaboratively with production, marketing, operations management, and senior leadership to drive business growth and enhance the customer experience. My role involves developing and maintaining strong client relationships, creating detailed territory and account plans, and managing customer data in Salesforce. I coordinate responses to RFPs, RFQs, and RFIs, and contribute to defining our service offerings for both existing and new clients. With a focus on customer-centric sales methodology, I help generate a higher return on sales and marketing efforts, ensuring we exceed our sales targets. Through strategic collaboration and effective sales management, I aim to contribute significantly to Welocalize's success in the life sciences sector.

Barcelona Area, Spain

Headquartered in Barcelona and with branch offices in Madrid, Germany and the USA, CPSL is a fully integrated language service provider that offers translation, software and web localization, multilingual SEO, e-learning content localization, interpreting, transcription, subtitling and voice-over.Role and Responsibilities:As Global Sales Director, I am responsible for implementing the company’s sales strategy, which has underpinned the sustained growth of CPSL’s revenues over a number of years. I lead a team of sales professionals with a mission to secure and retain customers, that range from innovative start-ups up to very well-established multi-national organizations, that are looking to improve their communication with existing and potential clients throughout the world.As a member of the senior management team, I have a key role in both defining and delivering the company vision at a strategic and tactical level. I am one of the three full-time members of the Executive Management Committee (together with the CEO and the FD) responsible for the day-to-day management of the organization. I also sit on the Marketing Committee, the Co-ordination Committee and have recently been appointed to lead a process optimization project to identify areas for improvement and to see them through to execution.As a part of my duties, I am required annually to deliver a detailed model of the expected revenues for the following year together with supporting evidence. My previous experience in business modeling and the professional development I have undertaken (such as my executive MBA with ESIC) means that I have been able to deliver this with a high level of accuracy.

Barcelona Area, Spain

• Appointed director of two business units: CPSL Technologies (see below) and CPSL Forum, the events unit which would later be rebranded as CPSL Events. • For CPSL Events I brought in clients such as GSK, Philips, Maersk, Wright Medical and built and infrastructure partnering with different specialist businesses to offer an integral service from the design to the last detail of the execution of their international events. After making a loss at the beginning of 2005, the unit was turning over 1M euros by 2007.• In 2008, CPSL decided to focus its efforts on language solutions and so I concentrated on expanding the business in interpreting services. • Our client portfolio continued to grow for interpreting services and we gained the trust of blue chip companies in the life sciences, energy and financial sectors as well as public institutions, including UN organisations.• Today, CPSL is one of the few translation companies with a specialist interpreting unit.

Barcelona Area, Spain

• I led the CPSL Technologies unit, a company devoted to developing and marketing technology for the translation and localisation industry.• Managed the relationship and negotiations with TRADOS and ALCHEMY, for which CPSL was an Official distributor.• During that period CPSL launched Lucas 4.0, a powerful Translations Workflow Management System and I gained their first customers ever.

Barcelona Area, Spain

• I worked at the Spanish office of the Star Group where I was responsible to lead a team of in-house translators, revisors, dtp experts and project managers.• I introduced interpreting to the portfolio of the company's services and won bids to provide interpreting services for BMW dealer events.• I led a project to develop a software application to manage the performance of freelance translators and revisors.

Leamington Spa

Leamington Spa, United Kingdom • After two years as Operations Manager at Comtec Translations, I was appointed General Manager to oversee the day-to-day running of the company. • Developed and implemented strategies to increase sales and profitability. • Managed budget implementations, employee reviews, training, schedules, and contract negotiations. • Contributed to establishing and implementing a quality control system, including procedures and vendor management strategy

Leamington Spa, Uk

• Operations Manager, with responsibilities to lead an in-house team of translators and DTP, project managers, customer services and vendor managers. • Supervised operations staff and kept employees compliant with company policies and procedures. • Developed systems and procedures to improve operational quality and team efficiency.

Birmingham, United Kingdom

• Responsible for setting up and leading a business unit within the City Council to provide translation and interpreting services to organisations in the public and private sectors.• Responsibilities ranged from strategic planning to designing processes, recruiting, sales and marketing.• In 1994 I was given responsibility to manage the translation and interpreting services for minority ethnic languages, previously part of the Race Relations Unit of the Birmingham City Council.• During that time, I also organised training to prepare candidates for the Diploma in Translation of the Institute of Linguists (UK).• Interpreting assignments: During this period, I continued to work as an interpreter, with assignments that brought prestige to BTIS.• Assignments included interpreting for HRH Princess Ann during the '92 Olympic Games, for the late President of the IOC, Juan Antoni Samaranch during Manchester 2000 and former UK Prime Minister John Major, amongst other British and Spanish politicians.

Barcelona (Spain) - Worcester (Uk)

Barcelona Area, Spain

Worked on a terminology research project for the compilation multilingual dictionaries for the 1992 Olympic Games in cooperation with UFEC, COOB’92 and Secretaria General de l’Esport de la Generalitat de Catalunya.

Master’S Degree, Master In Sales And Marketing

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Activities and Societies: Member of the Institute of Management, Member of the Institute of Translation and Interpreting

Postgraduate, Professional Conference Organiser

Euti, Translation And Interpreting