Patrick Mu Email & Phone Number

Fremont, Ca, Us

Managed a team of planners with more than 1000+ unique part numbers in total, ensured MRP signals were actioned on, created accurate sales budgets for management, read and broke down forecasts, identified potential supply chain risks, created dynamic reports / macros in VBA, and directed cross functional teams on shifting demands and priorities.

Newark, California, Us

Newark, California, Us

Newark, California, Us

Amsterdam, Nl

-Managed boutique store with over 1m annual sales & 125% YOY sales-Updated documents in OneDrive / Sharepoint on a daily basis-Led store sales each month by creating relationships with many customers and creating regulars-Led and developed a team of 5 employees, resulting in 4 promotions within 4 months

Tokyo, Jp

-Managed mall store with over 4.5m annual sales & 115% YOY sales-Scheduled 5+ interviews a week, communicating between corporate team & candidate-Drafted and sent offer letters to potential candidates for UQ Serramonte-Reduced average time-to-hire to 1 week with efficient coordination of hiring process-Completed EI-9 verification for all new hires before end of first day orientation-Completed background checks, credit checks, etc. for new hires and ad hoc access requests-Managed and approved time cards for 35+ employees-Acted as 1st level support for 35+ employees, acting as consult for out of state managers-Trained and developed all staff members, resulting in 20+ promotions within 3 months-Created standard weekly task flow to streamline planning and improve efficiency-Awarded as CS model store every month by constantly improving customer experience-Audited store in 3 major sections on a weekly basis to improve standards / follow up on execution-Created monthly SPS & adjusted inventory 3x a week for 500+ items to maximize sales and profit-Developed 10+ spreadsheets to maximize efficiency in operations and planning

Tokyo, Jp

-Helped manage first mall store on the west coast with over 5m annual sales-Adjusted inventory quantities in SPS for over 400 items to maximize sales and profit -120% YOY sales at Hillsdale '16-'17 -125% YOY sales at Great Mall '15-'16-Tracked labor costs and budget, adjusting monthly, weekly, and daily schedules based on actual trend-Organized 15+ binders of documentation, resulting in multiple perfect audit scores-Recruited new talent, conducted interviews, and onboarded new staff -200% increase in headcount within 1 year (Dec '16-Dec '17)

Tokyo, Jp

-Managed 40+ staff, prioritizing CS, resulting in multiple CS model store nominations.-Performed all associate tasks at a high level of standard and efficiency. -Executed shop floor layout changes according to store manager direction.-Trained and developed new associates to exceed company standards.

Tokyo, Jp

-Awarded the first employee of the month, receiving the most positive feedback from customers-Processed card and cash payments efficiently and accurately to eliminate any need to wait in line. -Replenished and processed items from the stockroom, prioritizing top selling items and new releases.-Accurately applied price change stickers on sale items to avoid confusion between product. -Assisted customers in the fitting room by providing opinions on fit and style while maintaining clean stalls for every customer. -Provided alteration services on jeans, chinos, and dress pants to create a unique customer experience in the retail world.

Bachelor Of Science - Bs, Human Resources Management

Bachelor Of Music (Bm), Music Performance, Flute