• Installed and administered 12 Cisco UCS Chassis and 72 blades as part of migration from Vxrail.• Installed and configured ESXi Servers on 72 Cisco UCS blades.• Vital contributor to VMware infrastructure design at new facility, using vSphere, vCenter and VMware ESXi6 to provide a mission-critical production infrastructure.• Involved in Vxrail infrastructure migration project from vSphere 6.0 and 7 and complete Migration of VMs.• Deployed 600 number of VMs/adding Data stores/ VLANs/ adding NFS storage using power shell scripts.• Configured Kernel ports for VMotion and recovery point ports in Vcenter and Scheduled tasks for VMotion and Storage VMotion of VM’s and managed snapshots prior to planned patch install or upgrade.• Lead and managed the migration of 800 users to VMWare, while assisting in any client issues that arose.• Deployed 800 Virtual Machines from Templates and creating Snapshots with in no time, Cloning of Virtual Machines for future Deployments and automating in VRA.• Configured and Managed VNetwork Standard Switch (VSwitch), VM Kernel Ports, VM ports, Service console and NIC teaming.• Configured and managed vNetwork Distributed switches and migrating the networks from VNetwork standard switches to vNetwork Distributed switches.

• Managed and Lead Data Center Migration project for Dorado Mainframe, organized with recorded cutover plan with an successful implementation achieving nil impact to clients and delivering it ahead of the anticipated schedule. • Managed and Lead 500 VM’s Migration to New Data center prepared and organized cutover plan and conducted review meetings with the Team and timely communication to key stake holders delivering a successful migration without any impact to the clients. • Lead and executed SCCM Upgrade project and built in-house Software Deployment, Windows Security Patches updates, Windows OS installation and automating it through SCCM 2012 and saving the cost of implementation.• Managed and executed 500 Virtual Servers deployment over Vmware migrating from physical to virtual environment. • Managed and lead AD Migration project having 6 different domains and configured over 6 different forest in Active Directory. • Managed and lead backup application project with 2 different storages and 500 VMs through EMC Networker and Azure cloud Backup solution using Iaas and Saas. • Lead as Change Manager on verifying the CR and and making sure Change implementer following proper change process in implementing the change.

•Managed 2 diverse Teams Helpdesk and IT Support, 40 people, $500,000+ budgets, full P&L responsibility.•Deployed SCCM 2012 for 4000 users and configured DB on an SQL instance, boundary groups, Network discovery, AD and forest discovery. •Prepared Windows Images for the deployment through PXE boot and 80% of the windows installation is through SCCM. •Designed and built in-house Software Deployment, Windows Security Patches updates, Windows OS installation and automating it through SCCM 2012 and saving the cost of implementation of $100,000.•Developed the workflow structure for the deployment of applications and software through SCCM 2012 using PowerShell scripts, which covers 40% of the basic requirement resulting in reducing the time and installs applications automatically.•Improved Helpdesk responsiveness by 98% in response time while helpdesk Team underwent 100% increase in customer demand. Analyzed and documented traffic flow to devise a right-time staffing solution with a minimal increase in personnel.•Managed team for Vmware VDI that included migrating 1500 users Vmware Horizon VDI in 6 months and saving cost on physical Hardware like CPU and 90% of power saved by introducing zero Client to VDI environment.•Designed and built Avaya Team Engagement solution (Equinox) providing IP Telephony, Contact Center, Video Conference solutions to remote officers in the Far East and Asia regions along with Local locations. The centralized solution saved the cost on Local and Internal calls by 70% and with a 100% secured environment.•Implemented and Provided Go anywhere as a drive for sharing and sending files securely to any third party users with a 100% security enabled features.•Added value to the business by turning a "Paper and Pen" organization into a completely automated office.•Patch Management for 150 Windows Servers, 10 Linux servers and 3500 Desktops through SCCM 2012.

•Achieved 95% customer satisfaction every quarter by providing fool-proof, timely solutions for complex core issues on the application landscape•Created and managed 15 VDI image and 1500+ desktop accessing business-critical applications like AutoCAD, SAP, ECM using VMware Horizon and VMware vSphere•Developed and implemented a Business Continuity Plan and Disaster Recovery Plan with a team of 40, performed the evaluation, collected and analyzed business requirements, and conducted user acceptance testing.•Managed and monitored Microsoft activity directory environment for 4000 users including all objects and security groups as well as different containers for laptops and desktops and distribution lists.•Provided technical support as L3 to 30 field staff on all information technology-related issues including installation configuration, troubleshooting, and training.•Maintained familiarity with assorted models and versions of devices including iOS, Android, and Blackberry MDM and Vmware Airwatch MDM and kept track of appropriate hardware and software inventories on asset Management System and Active Directory.•Built report for IT management to assess user’s complaints on IT support and services that reduced complaints by 70%.•Reduced the installation time to 15 minutes from 1 hour by implementing Microsoft's Application Virtualization client and SCCM integration to deploying multiple software packages such as SAP 7.2, Ms-Office.

Roles & Responsibilities. Maintain proper documentation for common processes; identify processes that can be resolved at the Service Desk or . Active Directory user accounts manager creating and maintaining 2500 accounts. Responding to users request and establishing system of accountability.. Provided customer service to 5 senior level managers through the Executive Care Program, and delivered proactive, confidential, and timely support.. Managed and monitored Microsoft activity directory environment for 2500 users including all objects and security groups as well as different containers for laptops and desktops and distribution lists.. Provided technical support as L3 to 10 field staff on all information technology related issues including installation configuration, troubleshooting, and training.. Administered support for hardware, software, peripherals, mobile handheld devices, as well as video conferencing which encompassed aspects such as scheduling, setup, testing, and on-call troubleshooting for PolyCom, LYNC 2010.. Maintained familiarity with assorted models and versions of devices including iOS, Android, and Blackberry and kept track of appropriate hardware and software inventories on asset Management System and Active Directory.. Assisted the Information Security Officer to track down vulnerable devices, research security solutions, and implement . Installed of latest versions of Operating Systems on demand, per requirements of the clients using Microsoft SCCM.. Recognized many times by management for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.