As a Procurement Manager at 55 Coffee, I played a crucial role in managing and optimizing our procurement processes while focusing on building and maintaining strong relationships with key accounts. I was overseeing the acquisition of goods and services, ensuring that our purchasing activities align with the company’s strategic goals and objectives. Putting my skills together helped me in negotiating contracts, managing supplier performance, and addressing any issues that arise with our suppliers.

As Warehouse Manager at 55 Coffee, I was responsible for the overall management of warehouse operations, including inventory control, staff supervision, and ensuring compliance with safety regulations. This role involves optimizing warehouse processes, managing inventory levels, and coordinating with Operations departments to ensure seamless operations and high levels of customer satisfaction.

As a Fleet Operation Specialist at Sare3 Delivery, I was responsible for the comprehensive management and optimization of a large fleet of delivery riders. I played a crucial role in ensuring seamless operations, from recruitment and training to performance monitoring and troubleshooting. I collaborated with multiple stakeholders, including vendors, the finance team, and international IT companies, to enhance delivery efficiency and implement best practices in last-mile logistics.

As an Operations Coordinator at TmDone Taxi, I was instrumental in developing and implementing operational strategies for the successful launch and management of taxi services. My responsibilities encompassed creating Standard Operating Procedures (SOPs), ensuring compliance with Ministry of Transport regulations, onboarding drivers, and collaborating with various stakeholders to enhance both customer and driver experiences.

As an Operations Executive at Packman Oman, I played a critical role in establishing and managing operational processes tailored to the Omani market. Packman Oman offers comprehensive e-commerce solutions, including website creation, online payment integration, and logistics management. My responsibilities involved coordinating with third-party logistics (3PL) providers, managing warehouse operations, and ensuring efficient inventory management and order fulfillment.

During my tenure at Akeed Delivery, the first Omani food delivery app, I held the dual roles of Senior Dispatcher and Hiring Manager. My responsibilities included overseeing a high-volume delivery operation, managing a large fleet of riders, coordinating inventory, and ensuring that the delivery process met the company’s Service Level Agreements (SLAs). Additionally, I was responsible for recruiting, training, and managing new riders to meet the growing demand for delivery services.

- Was responsible to hire riders as per the demand of the orders.- Had to ensure that they understand the functions and the way to use the app.- Had to ensure that they received proper and adequate field training from the respective areas Team Leaders.- Had to brief them about the different rules and standards of the company.

As a Sales Operations Executive at Gulf Apps, an IT solutions company offering a wide range of services, I played a pivotal role in driving sales growth and managing operations. My responsibilities included client management, negotiations, team coordination, and ensuring that all projects were completed within the agreed Service Level Agreements (SLAs). My efforts significantly contributed to securing key clients and achieving the company’s sales targets.