Murad Ali Email & Phone Number

Birmingham, Gb

Crick, England, United Kingdom

• Maintained client satisfaction and effective security provisions on site.• Hired, Lead and manage the security team on daily base.• Investigate all reported incidents of crime, malpractice or procedural breaches, providing comprehensive and timely written reports to Lodge Service Management and external authorities to enable successful disciplinary action or criminal prosecution.• Advised immediately of any problems that may arise that could have an impact on services… Show more • Maintained client satisfaction and effective security provisions on site.• Hired, Lead and manage the security team on daily base.• Investigate all reported incidents of crime, malpractice or procedural breaches, providing comprehensive and timely written reports to Lodge Service Management and external authorities to enable successful disciplinary action or criminal prosecution.• Advised immediately of any problems that may arise that could have an impact on services provided.• Ensured KPI targets are achieved, and records are kept up to date.• Attended meetings where required.• Provided first line management responsibility to security officers.• Ensured all security officers have been trained to the required standard and conduct regular one to one meeting to appraise the personnel of issues and developments.• Full conversant and comply with the Assignment Instructions and Health & Safety Risk assessments.• Assist the Area Security Manager in ensuring manning is always at required levels, with regular shift patterns worked by trained and qualified staff.• Help raise the profile of security and fire prevention ensuring that customers are well informed always of procedures and processes. Show less

Leamington Spa, England, United Kingdom

Responsible for routine supervision of staff employed across both sites and mobile deployments. Develop a strong staff rapport, being available to listen, to assist and support wherever possible, and to react appropriately and promptly to staff concerns and HR issues.• Implementation of assignment instructions, security policies, standards, procedures, and guidelines, in conjunction with the security needs of the client.• Supervise the delivery of all operational requirements to the… Show more Responsible for routine supervision of staff employed across both sites and mobile deployments. Develop a strong staff rapport, being available to listen, to assist and support wherever possible, and to react appropriately and promptly to staff concerns and HR issues.• Implementation of assignment instructions, security policies, standards, procedures, and guidelines, in conjunction with the security needs of the client.• Supervise the delivery of all operational requirements to the expected standards and service levels.• Ensure all documentation is maintained, accurate, and up to date.• Conduct daily visits to all sites within the area of responsibility using Track Force Valient to record operational activity throughout each day.• Ensure that all staff correctly carry out their duties, are correctly briefed, and are issued with equipment where required.• Supervise the overall well-being of all personnel assigned to the contract dealing with or escalating any issues where applicable.• Liaise with the client management team and attenddaily/weekly/monthly meetings as required.• Be aware of all emergency procedures and respond to all incidents in a prompt and professional manner.• Ensure all incidents and/or accidents are correctly reported to all relevant parties.Conduct checks for faulty/damaged security equipment, escalating any nonconformity.• Conduct daily welfare provision checks, escalating any nonconformity.• Ensure all members of staff are fully conversant and compliant with SOPs.• Ensure all members of staff are fully trained in all aspects of the security functions of the contract.• Ensure all staff are properly inspected and in full company PPE/uniform before the start of each shift. Show less

Birmingham, England, United Kingdom

Working as part of a team providing excellent customer service wherever there is interaction with the customers.Maintaining outstanding store condition and visual merchandising standards.• Recommended and display items that match customer needs and trend. • Welcomes and greet customers and manages point-of-sale processes.• Follow all company’s policies and procedures.

Master Of Science - Ms, Project Management, Pass

Bachelor Of Engineering (B.Eng.), Electronics Engineering, Pass

Fsc, Pre-Engineering, Pass