Mc-Ledger (Previously Pic-W-Post)• Started as Strategy consultant for PicWPost POC and MVP development (Cloud based accounting and financial solution) optimizing the accounting and bookkeeping processes.• Owned the Product Roadmap as a Product Manager on SEP-18 of PicWPost (MC Ledger in 2020)- Lead the OPS - Head of Operation - to Internalise the product vision of organizing the processes and deploy actionable strategies with clear objectives & goals - OKRs - ensuring smooth and accurate preparation of periodical VAT Report and financial statements.- Grow Clients Base to 300+ in 1 Year (240% Increase)

Created and managed new B2B and B2C products for Flights, Hotels, Travel Insurance & Visa services for TravelSheikh platform and Multiple API Integrations. Effectively met and exceeded business Revenue Plans by 12% in 2017. Performed analysis of digital traffic to make improvements in sales, Pricing, engagement strategies, and marketing tactics. highlighted achievements & responsibilities can be found in my resume.

Focusing on Infrastructure, Increase revenue, Look-To-Book Rate & Regional recognition & expansion. Led and directed Operations, Strategic Planning, and Business Development with 40+ employees, a network of 50+ providers.Achievements:- Launch Leading B2B OTA in a LEVANT- Generates $32MN annual revenue- Expand to 200+ B2B Customers• Managing the entire product line life cycle from strategic planning to tactical activities- Successfully Launched TS-B2B Portal for Travel Agents- Successfully Launched Travel Services (Flight, Hotel, Car Rental- Successfully Launched TS-Dynamic Package (Increased Cross Sell 160%- Successfully Launched 7 flight point of sale automated pricing & ticketing on 3 GDSs (Increased Flight profits Margin 150%)- Successfully Launched GSA Distribution Product to Manage Distribution Accounting & Targets Management.• Successfully managing the B2C payments and cross products features (live chat, my account, Account Statement (Invoices & vouchers) flight, fraud checks) contributing to an • Continually being data driven and customer centric to get user insights to make improvements and feature sets accordingly Using the Successful Integration with QlikView BI-Tool.

Gathered and understood Business-User requirements in alignment with stakeholders and product managers. Researched and analyzed business processes and procedures to design and implement automated business solutions for b2b customers in the Travel industry, to successfully launch TravelSheikh platform as a leading B2B OTA in the region, with a vision of a one-stop-shop travel distributor. Highlighted achievements & responsibilities can be found in my resume.

Oversee IT operations for this Travel Agency. Hire, train and supervise team of technical specialists. Administer operational and project budgets. Manage technical services, data center, purchasing, client-facing technical support, infrastructure, disaster recovery/business continuity, phones, IT forecasting.- SPOC for Digital Transformation Project- Provide technical expertise and recommendations in assessing new software Apps and initiatives to support and achieve the company digitization transformation project.Achievements:- Implementation of MICROS Travel WebFare- Implementation of MICROS Corporate Travel Solutions- Desktop Apps Hosting On Local Server / Center- Local Servers Setup MS2008 / MMC / Domain controller / Active Directory / DNS Server / print server / IIS 7 web server and Windows Server Virtualization

- Developed technical requirements & design specification- Simplified software & test plans- Process Team reviews and updates- Software Assesment & Evaluation Criteria

Started as an I/O Editor at the sport department for MBC & Al-Arabiya Sport Department, editing and developing video highlights for sports games, and arranging the delivery of the feed over satellites to the headquarter MCR for the first two years. Later, had the chance to work with the production team on more creative reports & live interviews.

Started as a data entry & eventually become website administrator responsible for:- Design, develop, and maintain News Website- Troubleshoot websites Issues & Bugs- Ensure Basic safe and efficient user experience. - Creating backups, resolving software problems- Daily Content Update on an integrated CMS (Joomla & Later Wordpress)