Murad A. R. Email & Phone Number

Dallas, Texas, United States

- Led discussions with the team and the stakeholders about feasibility and effective way of leveraging Salesforce.com CRM features- Coordinated system migration activities, reducing client costs and increased scalability by 30%- Provided custom data-driven implementations, utilities, and system integrations in Salesforce that helped Oil producers achieve reduction in cost for oil production, and increase in revenue ranging from $2-4 M across various projects- Managed local and international projects from proposal phases to completion with budgets ranging from $5-10 M - Effectively managed on-site issues through hands-on involvement and active team communication between stakeholders and the project team of 10 people

Houston, Texas, United States

- Implemented Apex Controllers, triggers, Visualforce Pages, and test classes with test code coverage of 100% using Salesforce IDE.- Designed junction objects and implemented various advanced fields like Pick list, Custom Formula fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes for automated alerts, field updates and Email generation leading to effective Web-to-Lead communication with customers and partner portals leading up to 20% efficiency in the user workflows - Performed analysis of the existing systems and documented the related business concepts, process flows, data elements definitions and calculations, screen, and report layouts for defining clear business requirements and effective development of the use cases

Houston, Texas, United States

- Analyzed business requirements and resolved case requests including configuration/customization of 45+ profiles, permission sets, public groups, roles, role hierarchy,- Applied data analytics methodologies in SOQL to gain valuable insights from data sets and DML with 100Ms+ records- Designed, set up, and maintained Salesforce standard objects, custom objects, and junction objects, while also structuring user roles, security profiles, and workflow rules to maintain the security and integrity of the system

Lexington, Massachusetts, United States

- Analyzed large-scale SaaS applications metrics data with 100s of thousands of records to consult the customers where their applications lacked in performance and what failures happened