Facilitated effective design sessions with the project development team, ensuring alignment with project objectives.Oversaw the successful implementation of solutions, ensuring seamless integration with existing systems.Developed and compiled test cases for projects, ensuring thorough coverage of functionalities.Conducted manual testing to validate system functionality, identifying and reporting any issues for prompt resolution.Constructed roadmaps and project plans for initiatives, outlining key milestones and timelines for successful project execution.Proactively ensured compliance of our developments with release criteria, coordinating efforts with development teams for successful app store releases.Conducted continuous monitoring and technical maintenance post-launch, ensuring seamless and uninterrupted product operation.

Finding out what the client needs and minimising risk to the businessWorking out and agreeing timescales, budgets and quality Co-ordinating the project team, keeping clients and managers informed of progressSolving problems as they arise and adjusting plansEnsuring a smooth changeover from the old IT system to the new oneConfirming satisfaction before signing off and evaluating completed tasks.

• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.• Protects organization's value by keeping information confidential.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

* Finding out what the client needs and minimising risk to the business* Working out and agreeing timescales, budgets and quality* Co-ordinating the project team, keeping clients and managers informed of progress* Solving problems as they arise and adjusting plans * Ensuring a smooth changeover from the old IT system to the new one* Confirming satisfaction before signing off and evaluating completed tasks

· Broad expertise in IT infrastructure related technologies, specifically Cellular data communications.· Creating detailed documents outlining solutions, benefits, and costs that are appropriate for both technical and non-technical audiences.· Interface with customers and Sales staff to architect a solution based on a variety of criteria including technical requirements, business objectives, and functionality while setting proper expectations. · Develop detailed and accurate Statements of Work that allow company to successfully implement the enterprise solutions.· Work with the company Sales and Professional Services teams in providing support in pre/post sales activities such as product demonstrations, solution evaluations, solution designs, proof of concepts, total cost of ownership, cost benefits analysis, etc. · Identifying of the business requirements that affect business/application architecture across company diverse B2C and B2B facing business categories from home electronics, to mobile devices to apps & services, in providing solutions that fit into the overall architectural vision.· Collaborate with technology and business stakeholders in the region and globally to develop a comprehensive view of company Enterprise Architecture. Potential partners with shared values and vision are identified Lead technical discussions with Enterprise customers on technical solution design

• Setting targets and goals for the team• Providing development plan for the team• Asset management• Supplier management• Incident management• Problem management• Request fulfilment• Project management• Change control• Managing escalated problems• Resolving complaints• Delegation and follow-up• Ensuring inter-department teamwork• Technological advancement of corporate equipment• Control of office scan\print\copy equipment maintenance• Providing self-improvement friendly environment• Work in non-traditional business hours in support of business• 24x7 on call support for mission critical business tasks

• Operating Systems (e.g. Windows, Linux, Apple) • Email clients • Word processing and spreadsheet applications (e.g. MS Office) • Common IT applications and common hardware knowledge (e.g. Mouse, Keyboard and CD-Rom use) • Customer Service Skills • Telephone confidence • Organizational Skills • Time management • Asset management • Supplier management • Incident management • Problem management • Request fulfilment • Project management