Muralegaran Manalen Email & Phone Number

With over 4 years of Salesforce administration experience and ITIL® 4 and Salesforce Certified Administrator (SCA) credentials, I provide efficient and effective CRM solutions for the Association of International Certified Professional Accountants (AICPA), the world's largest accounting organization. At AICPA, I develop and maintain Salesforce applications, workflows, reports, and dashboards that enhance the customer experience and satisfaction, as well as the productivity and performance of the organization.My core competencies include troubleshooting and resolving technical issues, ensuring data quality and security, and providing user training and documentation. I am passionate about creating innovative and user-friendly CRM systems that align with the organization's mission and goals. As a CRM specialist, I strive to grow and learn continuously, and to leverage my ITIL® 4 and SCA knowledge and skills to deliver optimal CRM outcomes for AICPA and its stakeholders.

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  Sentral Technology College

  Information Technology