We always have passionate attempt to provide quality solutions to the Information Technology industry. With a phenomenal reach to a large population of IT and NON IT professionals at every level within any organization, our focus is to reach out to worldwide business for Training Services and Staffing Services.We have a great TEAM comprising of technical specialists, experienced consultants, Subject matter experts, industry advisers and young minds – A mix of excellent expertise and fresh ideasWe are focused and aspiring to be preferred solution providers for IT and NON IT sectors We Providing effective Learning solutions to organizations in the technical and non-technical domains creating value for our customers by our time bound services cutting across domains and technologies with new ideas and reinventing the process of learning to create individuals who are technically competent to face the industry challenges. Providing the right services to clients at break neck speed, while keeping abreast with the numerous technologies that we specialize in.

Responsible for managing the key accountsTeam HandlingHandling PAN India Sales Handling Sales operation and Delivery PAN IndiaResponsible for targeting new clients PAN IndiaClient relationship management for exiting accounts and new accounts Lead generations

Responsible for managing the key accountsTeam HandlingSolution based selling for IT Enterprise Understand business solutions, which offer an end-to-end platform for customer needsClient relationship Management, Business Developments.Build effective Account Business plan and execute upon the planBuild, maintain and grow opportunity pipeline within Account(s)Manage prospect key accounts to achieve expedient purchase decisions; assist customers with problem resolutions

Handling Higher Education Sector of East and North East region. Concept selling of ERP Examination Management System (Software) to the Universities.Customer Development (creating demand, customer needs analysis, relationships building)Develop pre-qualified leads into full business opportunitiesUnderstand the university requirement and liaise with technical team Consultative solution sellingHandling direct sales and indirect sales (through partners) of Mindlogicx Maintain and develop relationships with new and existing clientsAchieve the sales targets assigned

Selling HP computers and computer parts to the US customer.Meeting the monthly target.Handling direct sales and regular follow-up with the customer.Provide pre sales support to HP customers calling in for assistance with HP productsPre sales activity “Ensure that the customer is directed to the appropriate support line”Up selling the warranty.Act as an interface between the customer and Delivery Team.Targeting the consumer and commercial customer. Mentored new hire agents on the established processesPersuading the customer to purchase brand new products.Maintain and develop relationships with new and existing customer. Achieve the sales targets assignedResponsible for the day to day performance with regard to productivity.Ensuring agents are logged in and ready to accept the call with all CRM tools open at the stipulated login time.Coordinating with the ASG’s and Team leaders in ensuring login adherence and escalate and late loginsMonitoring the queue on a real time basis to check for ATT , Aux usage, hold time, ACW, break adherence and flag off team leads in case of any lapses.Ensuring calls offered are handled within the stipulated SLA.Managing break schedules based on queue status and login time.Preparing , maintaining reports such as Half hourly service level report, login-logout report, break adherence report, weekly and monthly.Analyzing any abnormal trends of call arrival.Maintaining the floor attendance on a daily basis and verify the accuracy with the team leads at regular intervals.Updating tool relate issues such as reset of icare ids, avaya down time, call bunching.

Promoting Wireless & Telephone service for US customers.Selling Wireless & Telephone service for both consumer and commercial customers.Handling direct sales and regular follow-up with the customer.Achieve the sales targets assignedMeeting every days sale target.Training new hire about the process, product and performance metricsExceeded the expectation and was recognized as Best Sales Performer.Rewarded as a “Best Revenue Generator