Excellent understanding and knowledge of identity and Access Management System.Familiarity with password management tools, entitlement management systems and monitoring toolsUnderstanding of security administration and access control with Active Directory.Experience with Change Management process.Excellent understanding of risk and compliance.Worked the requests raised by user via service now tool and provide them the access required based on the request.Involved in resolving the incidents raised by user's and provide the resolution within the SLAEmployee data such as through an HR system, directories (i.e. Active Directory), and more used to define and identify individual usersCreating accounts in different transaction of SAP system and mainframe system.Involved in executing change task assigned to team.Good knowledge and hands on service now tool.Providing Network drive access based on user’s requirement. Collaborated with management to dive strategy and implement new processes.Worked on change implementation related to project.Involved and work on the problem task with SLA.Collaborated with business and various in automation of several products.