Muralidhar Reddy Email & Phone Number

Abu Dhabi Emirate, United Arab Emirates

Abu Dhabi, Uae

Significant highlights:Successfully rolled out balanced scorecard roll-out such as Corporate, Divisional and Department BSCs covering top 120 leaders across the bank. Managed roll-out of standard BSCs to 3,000 staff in standard roles covering various businesses across (Wholesale Bank – Corporate & Coverage team, Commercial, Global Wealth, Global Markets and Retail Banking) the bank.Meticulous in producing quarterly BSCs for Executive team and providing an executive summary of performance to the Group CEO to support mid-year and year-end performance discussions.Proved instrumental in developing 14 country strategies in line with group strategic direction aligned to group risk appetite and regulatory frameworkResponsibilities:Shouldering accountability to deliver Corporate Performance Management (CPM) - Balanced Scorecard and associated KPIs framework to create a strategy focused organization.Leading the CPM communications plan to ensure effective communications and education to all employees of organization.Monitoring organizational alignment by ensuring that all business and support units / levels in the organization are aligned with the strategy.Supervising the BSC Champions group consisting of heads of units to act as ambassadors of the BSC in their divisions.Working in close association with various other key stakeholders to ensure that BSC outcomes are available to support the performance review cycle.Gathering financial summary reports including strategic initiative updates from 14 international countries on a monthly basis, which is reported to executive management.Shouldering accountability to prepare and submit balanced scorecards to division/business unit level of the organization.Automating the process and data collection where possible to ensure independent validation of KPIs.Compiling and submitting executive summary of performance to the Group CEO to support mid-year and year-end performance discussions.

Dubai, Uae

Significant highlightsSuccessfully developed and automated 1200 Balanced Scorecards for Commercial Bank of Dubai aligned to mid-year and annual performance appraisal cycle.Contributed to improve performance management process based on the market best practices.Gained in depth understanding of Business Process, workflow (As-Is and To-Be Analysis) analysis.Proved instrumental in streamlining HR Processes to enable smooth Performance Management Process.Successfully implemented end-to-end process improvement plans in CBD leading a Business Process Re-engineering team using Six Sigma Methodology.Efficiently developed organization structure for the whole bank, mapped competencies and published job descriptions and competencies to the relevant job positions using QPR ProcessGuide Software.Key responsibilitiesPrepared SMART targets, identified KPIs, developed Performance and Service levels at Macro and Micro level (Bank/Departments/Branches) in line with Bank goals and strategic objectives.Developed performance tracking system and automated process using BPM & BSC Automation Software – QPR Software. Shouldered accountability to map business process across the Bank and linked to strategic KPIs using QPR.Integrated KPIs with Core Banking Systems, Queued Systems and MS SharePoint Server to automate data collection process.Entrusted with the accountability to assist in implementing systems to track SLAs and turnaround times in CBD. Managed dynamic organization structure in CBD Intranet (Zoom).Engaged in activities entailing SWOT analysis, manpower as well as annual planning for HR, long term incentive plan, compensation survey with Hay.Prepared organization structure for the whole bank, mapped competencies, published job descriptions and competencies to the relevant job positions using QPR Software.

Dubai, Uae

Engaged in activities entailing pre sales consulting, planning and coordinating for balanced scorecard, process modelling, project management and business intelligence applications implementation. Prepared and submitted proposals for project tenders issued by government and private sector companies, liaised with clients for requirement capture.Built client relations, drove key business objectives, conducted monthly review and submitted report of Business performance data to the top management and monitored action plans.Handled centennial software products such as Centennial Device Wall, Endpoint Security Solution & Centennial Discovery and IT Inventory Management Software.

Dubai, Uae

Dubai, Uae

Master’S Degree, Computer Sciences

Masters in Computer Sciences

Bachelor’S Degree, Maths, Statistics, Computer Science