Murali Nair

Murali Nair Email and Phone Number

Global Transformation Leader @ ResultsCX
Murali Nair's Location
Pune, Maharashtra, India, India
Murali Nair's Contact Details
About Murali Nair

An experienced transformation leader with a proven track record of leading large transformation & process excellence teams across a large and diverse Portfolio. Some of the key skills specific to his current role include. People Management, Strategy Design, Business Process Re-engineering, Process Excellence, CX Optimisation & Complex E2E transformation including (but not limited to) Digital transformation leveraging a variety of solutions ranging from Point Solutions through Hyper-automation.

Murali Nair's Current Company Details
ResultsCX

Resultscx

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Global Transformation Leader
Murali Nair Work Experience Details
  • Resultscx
    Global Head Process Excellence & Consulting
    Resultscx Jul 2022 - Present
    India
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  • Wns Global Services
    Sr Director Consulting & Transformation Services
    Wns Global Services Apr 2018 - Jul 2022
    Pune Area, India
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  • Wns Global Services
    Svp Digital Transformation & Process Excellence
    Wns Global Services Mar 2020 - Feb 2021
    Pune, Maharashtra, India
    Responsible for driving Digital Transformation, Process Excellence & Capability Building (Digital & non Digital) across multiple Business Units across the company
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  • Wns Denali
    Svp Transformation And Quality
    Wns Denali Mar 2021 - Jun 2022
    Pune, Maharashtra, India
    Lead the entire Quality and Transformation Function across the Globe for WNS Denali.
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  • Wns Global Services
    Director Consulting & Transformation Services (Vice President)
    Wns Global Services Feb 2014 - Apr 2018
    Pune Area, India
  • Exl Service
    Assistant Vice President Quality And Process Excellence
    Exl Service Mar 2012 - Feb 2014
    Noida Area, India
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  • Sykes Inc
    Corporate Six Sigma Blackbelt
    Sykes Inc Sep 2006 - Mar 2012
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  • Ocwen Financial Solutions
    Manager Operations
    Ocwen Financial Solutions Aug 2004 - Aug 2006
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  • Sykes
    Team Lead
    Sykes Sep 2003 - Aug 2004
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  • Ge Capital
    Gefa Analyst
    Ge Capital Apr 2001 - Jul 2002
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Murali Nair Skills

Six Sigma Bpo Outsourcing Change Management Call Centers Business Transformation Business Process Improvement Team Building Business Process Re Engineering Process Excellence Operations Management Management Process Improvement Call Center Performance Management Crm Process Management Operational Excellence Business Process Outsourcing Contact Centers

Murali Nair Education Details

Frequently Asked Questions about Murali Nair

What company does Murali Nair work for?

Murali Nair works for Resultscx

What is Murali Nair's role at the current company?

Murali Nair's current role is Global Transformation Leader.

What is Murali Nair's email address?

Murali Nair's email address is na****@****ail.com

What schools did Murali Nair attend?

Murali Nair attended Stanford University Graduate School Of Business, Indian Institute Of Management Ahmedabad, Xlri Jamshedpur.

What skills is Murali Nair known for?

Murali Nair has skills like Six Sigma, Bpo, Outsourcing, Change Management, Call Centers, Business Transformation, Business Process Improvement, Team Building, Business Process Re Engineering, Process Excellence, Operations Management, Management.

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