Monitoring network performance using tool such as ( Zabbix) Identitying andresolving issue promptly to minimize downtime,- Working with field engineers, other providers to achieve maximum network updateuptime and swift resolution of all issues. -installing the devices on site like ( fortigates, aruba switches and access points, cradlepoints, Fortiexterners , ATA ,Wattbox). - maintained documentation of network configuration, procedure  and incidentsresolution processes.

Successful resolving the issues which are updated by the clients. -Provided support in the installating and maintenance of hardware and softwarecomponents related to network.

2 Years of industry experience in the area of Quality analyst with a solidunderstanding , sending mails, generating quality,Defect Reporting & Tracking . - Certified in Networking and Hardware. Ability to generate creative & innovativesolutions to streamline computer networks.- Good knowledge of Security Softwares & Operating Systems. Can communicate &coordinate well in a team for smooth operations.