Murat Deniz Email & Phone Number

İstanbul, Turkey

Bodrum, Muğla, Turkey

Istanbul, Turkey

Purchasing, developing and sales of 3 residential luxury apartments in Istanbul and 2 private luxury villa and residences in Bodrum, on behalf of private investors with resale profits of 47% and 50%.The projects included conversions of two historical apartments in Central Istanbul, which were fully refurbished and restored to their former glory.

Istanbul, Turkey

Further to request from the Owning Company I have returned to the Sofa hotel, to direct, oversea and complete the transition to Autograph Collection by Marriott. Upon my return within 6 months the mission was completed. During the process we also received a great recognition as the 'Leading Design Hotel' by World Travel Awards, bringing the awards total to.

Bodrum - Turkey

I have joined Nikki Beach Family and Dogan Holding as their General Manager to complete construction, open and operate the brand new, multiple award winning Nikki Beach Resort & Spa, in Bodrum - Turkey Despite challenging and difficult times in terms of tourism in Turkey, I have successfully opened and managed Nikki Beach Hotel just under two years. With.

Istanbul, Turkey

In September 2014 I began the journey at the Sofa Hotels & Residences; a luxurious and successful art hotel, located in Nişantaşı, one of the most desirable neighbourhoods in Istanbul.In this short time, we transformed the Hotel with beautifully renovated rooms, new SPA management, stunning new personnel Café and acquired many new art works including a.

W Hotel Istanbul

During my two and a half year tenure we have improved the hotel's overall YTD occupancy by 10%, ADR by 5%, total revenue by 8%, & year-end GOP to 52%.* Increased hotel's productivity by 8%, pushed guest satisfaction loyalty composite scores from 7.89 to 8.44, and improved external Clifton audit to 100% with zero Reds compared to 39 Reds three years.

Istanbul, Turkey

• Responsible for managing the day-to-day operations of the hotel and staff including:
• Ensuring diligent control of costs, consistent delivery of guest services and quality to achieve the forecast and budget
• Report directly to the owning Company and Regional General Manager; in addition to facilitating and managing relationships between the owning Company and Movenpick head office
• Managed one of the most successful and profitable hotels in Istanbul with a budget of 19.4million US$ and GOP of 38%
• Through determination regarding quality and creating a culture of warm hospitality, I was instrumental in increasing the Movenpick Istanbul ‘on-line Guest Satisfaction Survey’ ranking from no. 46 to the top 3 amongst.
• The hotel also won two awards ‘The Leading Business Hotel in Europe” and ‘The World’s Leading City Hotel’ awarded by the ‘World Travel Awards’

London, United Kingdom

• Working closely with the General Manager, I was responsible for the following:
• Repositioning the hotel as a 5* boutique property in one of London’s most exclusive neighbourhoods, Knightsbridge
• Increased F&B profits year-on-year by 30%
• Increased average rate by 12% and revenue by 10% through sales & marketing activity and neighbourhood partnerships and promotions
• During my time at Egerton House, the hotel won numerous awards including ‘London’s Most Excellent Hotel’ by Condé Nast Johansens, ‘Small Hotel of the Year’ by Visit Britain, ‘Housekeeper of the Year’ award by AA as.

London, United Kingdom

• Repositioning the hotel from a 4* to a 5* luxury Jumeirah London hotel my responsibilities included:
• Closure of the property in preparation for a full refurbishment
• Colleague consultation process
• Project team preparation for a re-launch in October 2006
• Increased Turkish market share by 3% in conjunction with S&M team
• Sales office set up in New York after the take-over of a new hotel (6 weeks)

London, United Kingdom

Maternity cover contract including leading daily operations, managing accounts for key clients, contracting and control of guest tenancy agreements and extensions, recruitment and training programs as well as overseeing the final phases of soft refurbishment of apartments.

London, United Kingdom

My primary role was to build up a new team following the hotels takeover by JJW Hotels. I developed new business and was responsible for sourcing and negotiating several technology contracts for the hotel. I oversaw the enhancement of service delivery in the Club Floor, Lobby Service, Concierge, VIP procedures.

London, United Kingdom

Facilitated the implementation of the hotel management system from Fabco to Fidelio. Played a key-role in the refurbishment project and re-branding of the hotel from ‘St James Court’ to the ‘Crowne Plaza London St James’ as well as complete closure and creation of ‘51 Buckingham Gate’ 5* hotel.

London, United Kingdom

3 Year Hotel Management program. Working at this wonderful iconic Hotel provided the foundation for my hospitality career.

American Hotel And Motel Association – Michigan State University Diploma (Honours), Hospitality Management , System Analysis&Design

Activities and Societies: Student's Union Director at Cavendish College London

3 Year General Management Training Programme