Murat Pehlivan Email & Phone Number

I am a hard worker and strategic thinker, with proven sales and customer relations experience, passionate and always in “make it happen” mentality. I had considerable success in developing and managing multiple projects in the past in various disciplines, including a unique combination of services for both B2B and B2C companies. I have excellent communication skills and a strong customer oriented mind. Finally, my expertise and passion for customer satisfaction and sales makes me a well-rounded and skilled sales&customer services professional.

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  Client Care, Aftersales And Renting Manager

  Property Turkey

  May 2024 - Present

  Manage properties for clients investing in the Turkish real estate market, ensuring their assets are well-maintained, secure, and profitable.Oversee day-to-day operations of the Property Management, Letting, and After-Sales Department, including staff management, task delegation, and performance evaluation.Provide comprehensive after-sales services such as rental management, renovations, and legal assistance, driving client satisfaction and repeat business.Develop and implement strategies to generate additional revenue streams through value-added services such as short-term rentals, property upgrades, and premium marketing packages.Optimize property listings and pricing strategies through in-depth market research, maximizing rental income and profitability for clients.Identify and capitalize on opportunities to enhance departmental efficiency and profitability, contributing to overall business growth.Monitor and manage financial operations, including rental income, maintenance budgets, and operational costs, ensuring strong profit margins and financial transparency.Collaborate with cross-functional teams to attract new clients, expand the department's portfolio, and build long-term relationships with investors.Leverage keen attention to detail and strong communication skills to foster trust and deliver high-quality service, exceeding client expectations.Analyze market trends and client portfolios to provide strategic recommendations, ensuring optimal returns on investment and long-term value creation.

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  Uludağ Üniversitesi

  Economics