Murat Terzioglu, Emba
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Murat Terzioglu, Emba Email & Phone Number

Treasury and Payment Operations Vice President at Akbank AG
Location: Eschborn, Hesse, Germany 6 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Akbank AG
Role
Treasury and Payment Operations Vice President
Location
Eschborn, Hesse, Germany
Company size
84 employees

Who is Murat Terzioglu, Emba? Overview

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Quick answer

Murat Terzioglu, Emba is listed as Treasury and Payment Operations Vice President at Akbank AG, a company with 84 employees, based in Eschborn, Hesse, Germany. AeroLeads shows a matched LinkedIn profile for Murat Terzioglu, Emba.

Murat Terzioglu, Emba previously worked as Problem Management Manager at Akbank and TL Payments, Vice President at Akbank. Murat Terzioglu, Emba holds Executive Leadership And Negotiation, Emba from Columbia Business School.

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Email format at Akbank AG

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Akbank AG

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Profile bio

About Murat Terzioglu, Emba

This is a journey that will never end to create the best services and customer experiences, as Atatürk said; "We need just one thing; to be hard-working !"

Current workplace

Murat Terzioglu, Emba's current company

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Akbank AG
Akbank Ag
Treasury and Payment Operations Vice President
Website
akbank.de
Employees
84
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Company profile
View company profile Email format
6 roles

Murat Terzioglu, Emba work experience

A career timeline built from the work history available for this profile.

Treasury And Payment Operations Vice President

Current
Akbank Ag

Frankfurt Am Main, Hesse, Germany

Jul 2024 - Present

Problem Management Manager

Current
Akbank

Kocaeli, Turkey

  • Provide problem-solving and guidance support for all Akbank employees regarding the devices and applications they use
  • Provide first and second level support
  • Product owner of Incident Management (IM), Problem Management, and Knowledge Management
  • Owner and administration of Atlassian Jira Incident and Problem Management Module
  • Problem trend analysis, problem detect analysis, problem root cause analysis
Nov 2006 - Present

Tl Payments, Vice President

Akbank

Gebze, Kocaeli, Türkiye

Focused on designing smooth, seamless, and customer-centric payments and cash management products. Creating efficient and value-added operational processes based on people and data to create value

Apr 2021 - Jul 2024

Help Desk

Ykb

Kocaeli, Turkey

responsible for identifying, prioritizing, and working on permanent solutions for critical, costly, and continuous problems of the bank. It was a task that required working with various teams and collaboration, with communication and analysis being crucial.

Jan 2002 - Nov 2006

Service Quality Manager

Yapı Kredi
  • Worked as Internet Banking Service and Call Center Service quality manager
  • Responsible making contracts between a service provider and a customer, defining the product support (availability ve problem support durations) and standards of services to be offered.
  • Responsible for ITSM SLA (Service level Agreement) and OLA (Operation Level Agreement)
  • To ensure of service quality of internet banking and alternative channels provided by Information Technologies making SLA/OLA contracts,… Show more Worked as Internet Banking Service and Call Center Service quality.
  • To ensure of service quality of internet banking and alternative channels provided by Information Technologies making SLA/OLA contracts, monitoring results, reporting Show less
Jan 2002 - Nov 2006

Internet Banking Support Specialist

Yapı Kredi

Kocaeli, Turkey

Work on Call Center to spport customers for Internet Banking problems

Dec 1998 - Jan 2002
Team & coworkers

Colleagues at Akbank AG

Other employees you can reach at akbank.de. View company contacts for 84 employees →

DA Dilek Altun Dilek Altun Colleague at Akbank AgEschborn, Hesse, Germany, Germany View → MT Mehmet Tugal Mehmet Tugal Colleague at Akbank AgFrankfurt Am Main, Hesse, Germany, Germany View → ES Emre S. Emre S. Colleague at Akbank AgFrankfurt Rhine-Main Metropolitan Area, Germany View → MS Mehmet Sedat Dinc Mehmet Sedat Dinc Colleague at Akbank AgTürkiye, Turkey View → BM Burak Mehetoğlu Burak Mehetoğlu Colleague at Akbank AgIstanbul, Istanbul, Türkiye, Turkey View → SM Sedat Memet Sedat Memet Colleague at Akbank AgFrankfurt Rhine-Main Metropolitan Area, Germany View → HA Hande Altan Bassa Hande Altan Bassa Colleague at Akbank AgFrankfurt Rhine-Main Metropolitan Area, Germany View → OO Omer Ozer Omer Ozer Colleague at Akbank AgFrankfurt Rhine-Main Metropolitan Area, Germany View → KB Kopuk Ben Kopuk Ben Colleague at Akbank AgIstanbul, Istanbul, Türkiye, Turkey View → SB Sertaç Büyükkaya Sertaç Büyükkaya Colleague at Akbank AgFrankfurt, Hesse, Germany, Germany View →
3 education records

Murat Terzioglu, Emba education

FAQ

Frequently asked questions about Murat Terzioglu, Emba

Quick answers generated from the profile data available on this page.

What company does Murat Terzioglu, Emba work for?

Murat Terzioglu, Emba works for Akbank AG.

What is Murat Terzioglu, Emba's role at Akbank AG?

Murat Terzioglu, Emba is listed as Treasury and Payment Operations Vice President at Akbank AG.

Where is Murat Terzioglu, Emba based?

Murat Terzioglu, Emba is based in Eschborn, Hesse, Germany while working with Akbank AG.

What companies has Murat Terzioglu, Emba worked for?

Murat Terzioglu, Emba has worked for Akbank Ag, Akbank, Ykb, and Yapı Kredi.

Who are Murat Terzioglu, Emba's colleagues at Akbank AG?

Murat Terzioglu, Emba's colleagues at Akbank AG include Dilek Altun, Mehmet Tugal, Emre S., Mehmet Sedat Dinc, and Burak Mehetoğlu.

How can I contact Murat Terzioglu, Emba?

You can use AeroLeads to view verified contact signals for Murat Terzioglu, Emba at Akbank AG, including work email, phone, and LinkedIn data when available.

What schools did Murat Terzioglu, Emba attend?

Murat Terzioglu, Emba holds Executive Leadership And Negotiation, Emba from Columbia Business School.

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