Manage Sales & Budget PlanningManage and implemented Order & Sales Operations ProcessManage Logistics & Warehouse OperationsManage Customer ServicesManage Logistics Procurement and TendersBe a member of ERP development project

• Managing Dealer & Distributor Sell in Budget and Stockso Sell-in 17% of Turkey - 102% realization (1st of Sell-in Sales)• Managing the Dealer Network with souns by KPI’so 2 Distributor & Dealer cancellation – 2 New Distributor o Re-structure 42% region sales point• Manage daily field sales support and financial operations • Sustain delivery network infrastructure (Dealer, Distributor, Bin Warehouses, Sub-Distributors etc.) o Daily distribution operations with 12 Warehouse and 80+ Trucks• Establishment and Development of Dealer / Distributor Receivables Structure • Monitoring and structuring of Dealer & Distributor standards • Propose service level improvement opportunities to Dealers & Distributors • Implementation of Sales Team business processes in dealer and distributor regions • Coordinating 3rd party service providers in accordance with the company procedures. • Ensure doing tasks according all sectoral law and legislations and competition regulations.

• Manage and develop Dealer Network (21 3S and 57 2S dealers)• Dealer visits performed for structuring, improvement and evaluation processes• Manage to define dealer and company business requirement for DMS & ERP development• Develop business management software for dealers as Dealer Management System (DMS)• Customer data inputting, data analysis, customer and dealer segmentation, database project development• SAP CRM training for dealers, information screening, CRM sales report analysis, new dealer SAP integration• Determine how to increase the customer satisfaction together with dealer satisfaction, survey development, survey administration• Manage Learning Management System (LMS) activities• Action plan development, survey analysis, reporting to the team and to dealers & action plan development, reporting to the network (general turkey report, on regional base report), provide services as required to drive dealer satisfaction (DSSI & DCSI)• Preparation of strategic CRM management plan, Preparation of CRM master plan biyearly• Manage the global CSI web tool project with headquarter and business partner which are in Italy

• Manage budget and business plan of Motorcycle Logistics Department• Manage $1M+ budget• Manage warehouse and distribution operations with 6 colleagues (1 Warehouse Team Leader, 2 Back Office Staff, 3 Forklift Driver)• Motorcycle Logistics supplier selection, monitoring and evaluation of the supplier's work based on the total quality management.• Manage Honda and dealer stock levels and steer export and import operations.• Project leader of new motorcycle warehouse construction• Transformation leader for the renovation of motorcycle sales and logistics system from AS400 to SAP (project management)• Purchasing of technical equipment, projects and 3PL tender management• Support to Vehicle Logistics Department (Manage by proxy during 10 months)• Responsibility of ISO 9001, ISO 14001, ISO 18001, EMAS and ISO 27001• Direct report to Assistant General Manager.

• MC Sales Planing and Product Management (planning, pricing, marketing,distribution, launchment,incentives and sales)o 7800 unit to 40K+ sales unito 4th market place to 1st Turkish Marketo 5,8% market share to 20,1% MS• Develop sales, marketing and after sales plans and report them regularly.• Manage Trade Marketing operations and dealer and dealer sales representatives premiums• Manage and organize corporate and government tenders with dealers.• Develop and calculate income, outcome and profit and loss (P&L) tables • Preparation, control and steering of Motorcycle sales and marketing department budget.• Manage all Motorcycle Logistics, Warehouse and distribution operations. • Manage and analyze the yearly tender and decide on the logistics process of the preferred logistics company. • Project leader of the new motorcycle warehouse construction and develop a new addressing system process. • Prepare motorcycle product catalog and promotion materials.• Support the website preparations and implementations with media agencies• Organized and joined motorcycle fair regularly. (6 MC fair)• Sales Development and Business Development of Motorcycle Business using ERP system Dealer Management System (DMS) and CRM• Manage and presented DSSI (Dealer Sales customer Satisfaction Index) & DCSI (Dealer service Customer Satisfaction Index), and improvement customer satisfaction.• Determine Dealer Development Plan • Develop new dealer management procedures and dealer development criteriao from 31 3S dealers to 45 3S dealers and 90 sub-dealer• Responsible for the project management and follow up of new motorcycle sales and logistic system transition, from AS400 to SAP.• Worked on founding a factory, foreign trade and supply chain management at Motorcycle factory project, which is postponed.• Manage all department products and service (Logistics, DSSI, DCSI etc.) procurement operations.• Implementation of ISO9001, ISO14001, ISO18001, EMAS and ISO27001.

• Determine,plan and conduct trainings to area sales staff.• Determine evaluation scores after successful conduction of area sales staff trainings

• Manage all domestic and abroad warranty service operations and evaluate & determine acceptance or denial for customer claims.• Determine, plan trainings and conduct them to company service employees and customers’ responsible staff.

• Responsible of Shell stations, employees training (front area sales staff, market sales staff and station manager). • Prepare and present HSSE, product information and perfect sales trainings. • Support the station employees about sales campaign at the field.