• Assisted in preparing and posting job advertisements.• Supported CV screening and evaluation processes.• Organized interviews and managed candidate tracking.• Contributed to projects enhancing recruitment processes and candidate experience.• Gained insights into recruitment practices in HR and the logistics sector.• Developed strong communication and organizational skills.

I took an active role in customer experience projects for Türkiye’s biggest firms. I designed and presented executive level final deliverable presentations.• Premium Segment Electric Vehicle Customer Journey Map Design Project• Maturity Level Assessment Project• Retail Maturity Level Assessment Project• Retail KPI Framework Design Project• Short Term Rental Maturity Level Assessment Project• Short Term Rental Framework Design Project

I was providing service for both local and international customers at beach, restaurant and hotel.