Murat Tipi
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Murat Tipi Email & Phone Number

Founder, Executive Board Member, Entrepreneur, Technology Evangelist, GM, Senior Advisor at Customer Experience Ltd.
Location: Istanbul, Türkiye, Turkey 8 work roles 3 schools
1 work email found @customerexperience.com.tr LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Role
Founder, Executive Board Member, Entrepreneur, Technology Evangelist, GM, Senior Advisor
Location
Istanbul, Türkiye, Turkey
Company size

Who is Murat Tipi? Overview

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Murat Tipi is listed as Founder, Executive Board Member, Entrepreneur, Technology Evangelist, GM, Senior Advisor at Customer Experience Ltd., a with 6 employees, based in Istanbul, Türkiye, Turkey. AeroLeads shows a work email signal at customerexperience.com.tr and a matched LinkedIn profile for Murat Tipi.

Murat Tipi previously worked as Executive Board Member at CX LTD at Customer Experience Ltd. and Executive Board Member at Mindtech. Murat Tipi holds Bachelor'S Degree, Physics from Orta Doğu Teknik Üniversitesi / Middle East Technical University.

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{first}.{last}@customerexperience.com.tr
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Profile bio

About Murat Tipi

Murat Tipi is a Founder, Executive Board Member, Entrepreneur, Technology Evangelist, GM, Senior Advisor at Customer Experience Ltd.. He possess expertise in enterprise software, saas, solution selling, go to market strategy, pre sales and 9 more skills. He is proficient in English, German.

Listed skills include Enterprise Software, Saas, Solution Selling, Go To Market Strategy, and 10 others.

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Murat Tipi's current company

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Customer Experience Ltd.
Customer Experience Ltd.
Founder, Executive Board Member, Entrepreneur, Technology Evangelist, GM, Senior Advisor
ataşehir, istanbul, turkey
Employees
6
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8 roles

Murat Tipi work experience

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Executive Board Member At Cx Ltd

Current

My strategic initiatives and responsibilities will be like the following:•⁠ ⁠Develop new partnerships with new strategic international prospects to better address customer needs in fast-growing markets and adopt new solutions. •⁠ ⁠Extend the market share.•⁠ ⁠Focus more on customers’ strategic issues to address upcoming needs better.•⁠ ⁠Strategic planning activities, including long-term vision and focus on customer success. •⁠ ⁠Foster collaboration within the sales team and other departments in market development, customer success, and marketing.

Dec 2023 - Present

Executive Board Member

Current

İstanbul, Türkiye

Mindtech is a leading provider of comprehensive data solutions, specializing in data governance, data warehouse management, big data solutions, ML/DL solutions, product development, and software development. With a team of experienced professionals and cutting-edge technology, Mindtech offers tailored solutions to help businesses effectively manage and leverage their data assets. Mindtech services are designed to enhance decision-making, improve operational efficiency, and drive business growth.In today's digital age, data has become a valuable asset for organizations across all industries. Mindtech understands the importance of having a solid data strategy in place and offers a range of services to support businesses in this area. From implementing data governance frameworks to developing custom software solutions, Mindtech works closely with clients to ensure that their data needs are met and that they are able to make informed decisions based on accurate and reliable information.Whether you are looking to optimize your data infrastructure, develop advanced machine learning models, or streamline your product development process, Mindtech has the expertise and resources to help you achieve your goals.

Sep 2024 - Present

Senior Advisor

Current
Dec 2023 - Present

Deputy General Manager

Turkey

Feb 2021 - Dec 2023

Senior Vice President Of Sales

Istanbul, Turkey

Transferred to lead the global vision and transform the local organization to fit into the global strategy. The vision of success was to develop and deploy a competitive market approach developing the total solution concept bridging h/w solutions with the s/w solutions to cover the gap in advanced solution offering for the value added distribution market. The strategy was achieved in three major stages. Reported to the Regional SVP and General Manager with a team of 4 direct reports as business unit managers and a team of 65 sales and services professionals leading a sales revenue of 10 M USD/ annum and a budget of 95 M USD/ annum. The initial phase of the strategy was to improve the profitability of the operations:● Initiated the project for effectiveness. Field sales analysis contributed a base for new the new sales force structure. ● Developed and adopted the KPI set and integrated with the CRM system. ● Transitioned to the new sales organization model with the new leadership team and recruited 30% new field sales force to drive the business forward with measured expectations. The second phase of the strategy was to continue to improve the profitability and improve revenue base through new and old customer acquisitions: ● Initiated a project to win back old customers. ● Implemented cost reduction program for cost of goods sold in the P&L statement. ● Introduced effective meeting structure and with continuous business review meetings sales teams developed a strategic mindset that followed by business unit targets and KPI’s. The final phase of the strategy was to develop new business lines for the local market needs that specialized in software delivery and distribution to improve bottom line results: ● New s/w agreements with big multinational players was established that grew the overall business by 20%.● Developed frame contracts for one stop shopping in the telecommunications and finance industry.

Nov 2017 - Jan 2021

Country Manager

● Transferred and Promoted as the country general manager to develop Genesys and Interactive Intelligence digital transformation and customer experience business in Turkey. ● Success achieved in four stages through active planning, building and defining the commercial eco system, engaging customer with the business idea and customer acquisition. ● Reported to the regional CEO with a team of 30 sales, ps and marketing professionals (all team hired by me) executing a budget of 22 M USD/annum (excluding yearly maintenance revenue). ● Analyzed the best practices that transformed into customer success, which triggered customer candidates for sophisticated digital transformation solution requirements and localized the solutions. With the experienced sales team developed the demand generation process at the defined customers while initiated the demo platform building for customer engagement. ● Developed the commercial partner eco system through marketing and conceptual sales activities and created marketing campaigns, special partner events to grow the partner eco system from 25 to 995 professionals. Genesys partner eco system reached a level of professionalism and branded for customer experience management and digital transformation partner of major organizations. The shift in the vision enabled Genesys to create with its product portfolio major results in B2B and B2C industries. ● Created the PAM and CAM business development model to support partner eco system and sustain key relations with clients. Developed business relations with major consulting companies to engage into Big Data Analytics and Analysis with Genesys orchestration. Developed Genesys as a banking/telco solution for customer journey and customer experience design. Developed the largest customer experience projects at major banks/telcos in Turkey. ● Established a Genesys customer base of 65,000 licenses.

Jan 2011 - Nov 2017

Sales Manager

Emc

● Recruited to develop and enhance the business in the verticals. Mainly for Finance and other industries penetrating EMC core products and product ranges. The vision of success was to develop the partner eco system and initiate the sales cycles in the named accounts. ● Reported to the CEO with a team of 20 storage, backup sales professionals and supporting presales engineers executing a sales budget of 32 Million USD. ● To achieve the desired success focused sales activities with the partner eco system in Insurance, White Goods Manufacturers, Automotive, Airline and Healthcare industries on top of finance vertical. The efforts made the change and increased revenue from 4 M USD to 32 M USD developing success stories around EMC Storage, WM Ware for virtualization, RSA and Documentum for advanced document management solutions which supported the process of over achieving targets. Going after new accounts and new projects to bring the deals in the targeted quarter and deliver the expected numbers in expected quarters. ● Developed extensive experience in the datacentre business including all components. A believer of cloud business and business promoter.

Dec 2009 - Dec 2010

Sales Manager

● I was recruited as a sales engineer and developed my position and organizational influence through promotions. Finally promoted to improve sales management with in the NCR to advance end to end technology solutions and NCR Sales Strategies. ● Reported to the General Manager with a team of 11 sales and pre-sales professionals to achieve a revenue target of 14 M USD. ● Improved the product portfolio for the all technology solutions managing all proposal and product activities in the customers, preparing proposals and creating the product designs. Responsible both from services and product sales, also carrying quota and P&L responsibility for all system integration and telecom project (including contact centres) from all customer base and create new accounts for both services and products.● Increased Gross Margin rates much more than expected and increased %65 annual revenue (maintenance revenue) within past 4 years.● Excellent closing ratio with %90-%95. Continually exceed sales targets (%130 for 2003, %210 for 2004, %150 for 2005, %155 for 2006, %210 for 2007, %190 for 2008) ● Managed and supervised subcontractors in all activities in the key and strategic accounts.● Created $51 Million installed base and related maintenance revenue in 12 years. Personally increased sales by %200 within 8 years from $ 1 M to $14 M.

Aug 1996 - Nov 2009
Team & coworkers

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3 education records

Murat Tipi education

FAQ

Frequently asked questions about Murat Tipi

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What company does Murat Tipi work for?

Murat Tipi works for Customer Experience Ltd..

What is Murat Tipi's role at Customer Experience Ltd.?

Murat Tipi is listed as Founder, Executive Board Member, Entrepreneur, Technology Evangelist, GM, Senior Advisor at Customer Experience Ltd..

What is Murat Tipi's email address?

AeroLeads has found 1 work email signal at @customerexperience.com.tr for Murat Tipi at Customer Experience Ltd..

Where is Murat Tipi based?

Murat Tipi is based in Istanbul, Türkiye, Turkey while working with Customer Experience Ltd..

What companies has Murat Tipi worked for?

Murat Tipi has worked for Customer Experience Ltd., Mindtech, Afiniti, Tech Data, and Genesys.

Who are Murat Tipi's colleagues at Customer Experience Ltd.?

Murat Tipi's colleagues at Customer Experience Ltd. include Fatma Zümrüt Gül, Murat Cinek, Can Aktürk Erginbas, Neslihan Duyargil, and Rıfat Terzi.

How can I contact Murat Tipi?

You can use AeroLeads to view verified contact signals for Murat Tipi at Customer Experience Ltd., including work email, phone, and LinkedIn data when available.

What schools did Murat Tipi attend?

Murat Tipi holds Bachelor'S Degree, Physics from Orta Doğu Teknik Üniversitesi / Middle East Technical University.

What skills is Murat Tipi known for?

Murat Tipi is listed with skills including Enterprise Software, Saas, Solution Selling, Go To Market Strategy, Pre Sales, Cloud Computing, Professional Services, and Acd.

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