Wambui Mureithi Email & Phone Number

Dubai, United Arab Emirates

Client Relationship Management: Develop and maintain strong relationships with key clients across Africa, ensuring consistent satisfaction with AEG’s fuel services and identifying opportunities for growth within existing accounts.Market Development: Identify and pursue new business opportunities in the African region, expanding AEG’s market share by building strategic partnerships with airlines, corporate clients, and government entities.Sales Strategy Execution: Implement sales strategies tailored to the African market, including pricing, product mix, and service offerings, to drive revenue growth and achieve regional sales targets.Team Collaboration and Leadership: Coordinate closely with operations, finance, and logistics teams to ensure seamless service delivery, and provide leadership within the sales team to enhance efficiency and client responsiveness.Market Intelligence and Analysis: Monitor and analyze competitor activities, market trends, and client needs within the African region, and provide insights to optimize AEG’s offerings and stay competitive.Regulatory and Compliance Adherence: Ensure all sales activities in Africa comply with industry regulations and AEG’s internal policies, including safety and environmental standards, to maintain operational integrity and uphold AEG’s reputation.

Kenya

key responsibilities • Perform market research to identify new aviation related opportunities as well that can be considered for adoption• Establish, develop and maintain business relationships with current clients and prospective clients in the assigned territory/market segment in an effort to generate new business• Monitor competition by gathering current marketplace information on aviation trends, pricing, new subjects, etc. and use the same to ensure the company is in the forefront of aviation services• Promote and improve sales on Services • Manage client relationship through use of CRM component database and utilize it to manage customer contacts and mailing lists• Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales – especially managing personal time and productivity• Respond to and follow-up on all sales enquiries to include return phone calls, email responses and personal visitations to clients to ensure full understanding of our services or as requested

Jomo Kenyatta International Airport

Customer Engagement and Service Excellence: Delivered high-quality customer service to an international clientele at JKIA, enhancing the customer experience and fostering repeat business.Sales Target Achievement: Consistently met and exceeded monthly sales targets by implementing effective sales techniques and promoting key product lines, contributing to overall revenue growth.Product Promotion and Merchandising: Organized product displays and promotions, utilizing visual merchandising strategies to increase product visibility and attract customer interest.Market and Consumer Insight Collection: Gathered valuable customer feedback and market insights directly from the airport retail environment, helping the team adapt promotions and product offerings to meet customer preferences.Collaborative Cross-Functional Coordination: Worked closely with suppliers, inventory teams, and management to ensure product availability, timely restocking, and smooth operations on the sales floor.

Sales of Tour and Travel Packages: Sold and customized travel packages for both local and international clients, meeting diverse needs while maximizing revenue through upselling premium services and experiences.Customer Relationship Management: Built strong relationships with clients by providing tailored travel recommendations, resulting in high client retention and numerous referrals.Itinerary Planning and Coordination: Developed detailed itineraries, coordinating accommodations, transportation, and activities to ensure a seamless and enjoyable travel experience for clients.Market Analysis and Package Development: Conducted market research to identify trending travel destinations and popular services, contributing insights for new packages that attracted a wide range of customers.Cross-Department Collaboration: Collaborated with hotels, airlines, and local service providers to secure competitive rates and exclusive deals, enhancing the value proposition of travel packages offered to clients.

Kirinyaga, Kenya

Promoting Kirinyaga as a Tourism and Investment Destination: Led initiatives to market Kirinyaga County’s tourism potential, highlighting cultural, historical, and natural attractions to attract both domestic and international visitors.Developing Strategic Partnerships: Established partnerships with tourism boards, local businesses, and travel agencies to promote tourism packages, foster economic growth, and increase local and foreign investment.Organizing and Executing Marketing Campaigns: Created and launched targeted marketing campaigns across various platforms, effectively raising awareness and interest in Kirinyaga’s tourism offerings.Conducting Market Research and Analysis: Analyzed tourism trends and visitor feedback to shape marketing strategies, helping to adapt and improve promotional efforts for the county.Coordinating Tourism Events and Activities: Planned and managed county-hosted tourism events and investment forums, ensuring smooth execution and strong participation, ultimately enhancing Kirinyaga’s reputation as an appealing destination.

Bachelor'S Degree, Business/Commerce, General

Diploma In Travel And Tourism Management, Tourism And Travel Services Management

Foundation In Travel And Tourism Management, Tourism And Travel Services Management, Pass

Certificate In Cabin Crew Operations, Tourism And Travel Services Management, Pass

Sgha-Sla And Effective Negotiation Behaviors, Business Administration And Management, General, Distiction

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