• Implemented anew team onboarding program, reducing training timefrom 4 weeks to 2.• Analyzed departmental documents for appropriate distribution andfiling.• Delivered an exceptional level of service to each customer bylistening to concerns and answering questions.• Achieved a 20% revenue increment by cost optimization framework.Supported Project Director in improving operations and resolvingissues to deliver top-notch customer service.• Obtained documents… Show more • Implemented anew team onboarding program, reducing training timefrom 4 weeks to 2.• Analyzed departmental documents for appropriate distribution andfiling.• Delivered an exceptional level of service to each customer bylistening to concerns and answering questions.• Achieved a 20% revenue increment by cost optimization framework.Supported Project Director in improving operations and resolvingissues to deliver top-notch customer service.• Obtained documents, clearances, certificates and approvals fromlocal, state and federal agencies.• Generated AED 500,000 in annual savings by implementing a newprocess and reducing wasted resources.• Created boardroom and courtroom multimedia presentationsincluding video and text- synchronized depositions for enhancedunderstanding.• Oversaw daily operations over 70 customer accounts.• Monitored multiple databases to keep track of all company inventory.• Initiated two key partnerships which resulted in 54% revenue growth. Show less