Murielle Servant Email and Phone Number
A highly enthusiastic, versatile and skilled Marketing and Sales Manager with 30 years of experience in the Fine Foods field specifically in chocolate Retail.Wide-ranging expertise in building or strenghen a food brand into multi channels of the Fine foods market. Seeking to continue career working for a brand focused on the customer path.
Maison Lenôtre
View- Website:
- lenotre.com
- Employees:
- 664
-
Responsable De La Coordination Retail France And InternationalMaison LenôtreParis, Fr -
Retail Coordination Manager France & InternationalLenôtre Jul 2024 - PresentParisFor the France Retail networks (11 shops)RETAIL COORDINATION=> Launch of the 6 annual collections=> Organization of sales events=> Support for training programsFor the International : KEY ACCOUNT MANAGEMENT => Structuring the franchisee process=> Franchisee interface=> Operational assistance for store openings -
Export ManagerCarre Suisse Aug 2022 - PresentIn charge of international development for the CARRE SUISSE brandBUSINESS DEVELOPMENT - Define the target zones and countries - Identify and recruit the right distributors- Organize the brand's presence at international Food trade shows CUSTOMER PORTFOLIO MANAGEMENT - Manage the current European network of wholesalers - Build the animation and marketing actions road mapMARKETING MANAGEMENT - Adapting the range for international markets (design &… Show more In charge of international development for the CARRE SUISSE brandBUSINESS DEVELOPMENT - Define the target zones and countries - Identify and recruit the right distributors- Organize the brand's presence at international Food trade shows CUSTOMER PORTFOLIO MANAGEMENT - Manage the current European network of wholesalers - Build the animation and marketing actions road mapMARKETING MANAGEMENT - Adapting the range for international markets (design & regulations)- Product category development and new product research Show less -
Distribution Partnership Network Sales ManagerLa Maison Du Chocolat Jan 2014 - Sep 2021ParisAs a member of the Executive Committee , I manage the launch of the brand with the distribution partnerships in Paris airports, Dubai, Kuwaït, South Korea and Macau. My Marketing background makes me "Consumer Centrix".LEADING THE NETWORK : to build a strong relationship with the distributor, to set the marketing and commercial guidelines helping them developping the business. DEVELOPING & EXECUTING THE SALES STRATEGY : to study and test the potantial growth of business with… Show more As a member of the Executive Committee , I manage the launch of the brand with the distribution partnerships in Paris airports, Dubai, Kuwaït, South Korea and Macau. My Marketing background makes me "Consumer Centrix".LEADING THE NETWORK : to build a strong relationship with the distributor, to set the marketing and commercial guidelines helping them developping the business. DEVELOPING & EXECUTING THE SALES STRATEGY : to study and test the potantial growth of business with digital resellers as dropsshipping applications and marketplaces. MANAGING PROACTIVELY A TEAM UNDER THE GUIDING PRINCIPLES SET : To train and develop the team members as Brand ambassadors. Show less -
International Marketing ManagerLa Maison Du Chocolat Jan 2001 - Dec 2013ParisI set the vision and the Marketing strategy for the french and the foreign markets. Considering their local environment, my team and I developped specific chocolate products. The merchandising and the communication strategies were challenged and adapted for each markets. PILOTING THE LAUNCH OF THE BRAND IN JAPAN : to work with the HQ supporting functions in order to open the first shop on the japanese market.AIMING TO GENERATE AND TO SET THE "PRODUCT LAUNCH" PROCESS : To… Show more I set the vision and the Marketing strategy for the french and the foreign markets. Considering their local environment, my team and I developped specific chocolate products. The merchandising and the communication strategies were challenged and adapted for each markets. PILOTING THE LAUNCH OF THE BRAND IN JAPAN : to work with the HQ supporting functions in order to open the first shop on the japanese market.AIMING TO GENERATE AND TO SET THE "PRODUCT LAUNCH" PROCESS : To brainstorm with the skateholders of Product project and define collectively their actions for improving the schedule and the launch timing. Show less -
Product Offer ManagerLa Maison Du Chocolat Jan 1998 - Dec 2000In collaboration with the Chef; I drive and coordinate the creation of new collections for the Japanese and French markets.LAUNCHING THE FIRST WEB SITE FOR LUXURY CHOCOLATES IN 2000: to meet the expectations of the American consumers and develop the national sales, I managed the team project of the US website. => USA e-commerce sales = 20% global turnoverCREATING LOCAL COLLECTIONS: I imagine a Valentines and White Day collections for the japensese market and a summer… Show more In collaboration with the Chef; I drive and coordinate the creation of new collections for the Japanese and French markets.LAUNCHING THE FIRST WEB SITE FOR LUXURY CHOCOLATES IN 2000: to meet the expectations of the American consumers and develop the national sales, I managed the team project of the US website. => USA e-commerce sales = 20% global turnoverCREATING LOCAL COLLECTIONS: I imagine a Valentines and White Day collections for the japensese market and a summer chocolate seasons « Sévillane » to boost the attractiveness of the brand outside the Christmas and Easter chocolate highlights. Show less -
Shop ManagerLa Maison Du Chocolat 1995 - 1997ParisStarting as a shop manager of LA MAISON DU CHOCOLAT, I was daily trained by Robert Linxe, the founder of the brand. It was a great honor. SHARING THE PASSION FOR CHOCOLATE: To lead the launch of the brand's 4th boutique and to initiate a loyalty system that contributes to the growth of the average ticket indicator. => +15% in value of the ticket of loyal customer / daily customerMANAGING THE POINT OF SALE WITH A TEAM OF 3 PEOPLE => Point of sale at the highest level of… Show more Starting as a shop manager of LA MAISON DU CHOCOLAT, I was daily trained by Robert Linxe, the founder of the brand. It was a great honor. SHARING THE PASSION FOR CHOCOLATE: To lead the launch of the brand's 4th boutique and to initiate a loyalty system that contributes to the growth of the average ticket indicator. => +15% in value of the ticket of loyal customer / daily customerMANAGING THE POINT OF SALE WITH A TEAM OF 3 PEOPLE => Point of sale at the highest level of profitability even today Show less -
Restaurant ManagerL'Amanguier 1993 - 1995ParisManaging the business unit "L'Amanguier" was my first and rewarding experience. WELCOMING CUSTOMERS : Surprise them with new card proposals; serving them and retaining them are the key levers for developing sales UNITING TEAMS FOR THE BEST CUSTOMER EXPERIENCE: Recruiting employees for the Dining Room and Kitchen, setting them in motion for customer satisfaction.
Murielle Servant Skills
Murielle Servant Education Details
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Mba International Management Hôtellerie-Restauration -
Mercuri InternationalSales Policy / Key Account Management / -
Marketing Innovation
Frequently Asked Questions about Murielle Servant
What company does Murielle Servant work for?
Murielle Servant works for Maison Lenôtre
What is Murielle Servant's role at the current company?
Murielle Servant's current role is Responsable de la coordination Retail France and International.
What schools did Murielle Servant attend?
Murielle Servant attended Ecole Supérieure Internationale De Savignac, Mercuri International, Essec Business School.
What skills is Murielle Servant known for?
Murielle Servant has skills like Management, Marketing, Gestion De Projets, Communication, Business Strategy, Gestion De Projet, Marketing Strategy, Expertise Gustative, Marketing Communications.
Who are Murielle Servant's colleagues?
Murielle Servant's colleagues are Benoit Morice, Kévin Perez, Charlotte Bruneau, Arturo Barcon, Aurelie Flores, Marie Seewald, Didier Canivenq.
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