Muriel Nicholas Email & Phone Number

Midlothian, Tx, Us

Harnessing AI technologies such as machine learning, natural language processing, and automation to drive user engagement, optimize processes, and deliver measurable business outcomes.Developing skills in vision, personal branding, interview preparation, networking, project management, teamwork, and presentation

•Organized and participated in events to showcase brand products.. Also conducted 5 campus-wide tabling events in high-traffic areas to provide Dinamita® samples to the general student population.•Engaged with the campus community to increase brand visibility by distributing Dinamita® samples within more than 10 student organizations on campus.•Promoted brand awareness through social media platforms and provided content in the form of pictures, videos, reels, tiktoks and other forms of content.

Initiated and implemented 5+ risk management strategies to enhance compliance with cybersecurity frameworks such as NIST and ISO, improving the organization's ability to manage and mitigate cyber risks.Conducted in-depth research on 10+ emerging cyber threats and evolving compliance regulations (e.g., GDPR, CCPA).Assessed 8 key security controls, identifying gaps in compliance and recommending control improvements that enhanced alignment with regulatory standards and reduced potential compliance risks by 20%.

United States

• Performed 10+ comprehensive IT risk evaluations, uncovering critical vulnerabilities and formulating mitigation strategies that minimized cybersecurity threats by 25%, such as deploying MFA, encryption, and refined access control measures.• Spearheaded the creation and rollout of IT governance frameworks aligned with COBIT and ISO 27001 standards, ensuring 3 seamless external audits with 100% compliance across SOX, HIPAA, and PCI-DSS requirements.• Tracked and analyzed risk and compliance metrics through interactive dashboards, delivering real-time insights to senior leadership, which bolstered informed decision-making and enhanced the organization's regulatory resilience.

• Led a team of 14 to enhance data analysis across 5 projects, utilizing advanced Excel functions such as VLOOKUP, HLOOKUP, INDEX-MATCH & more, pivot tables, and creating Tableau dashboards with interactive filters for detailed data insights.• Analyzed datasets of up to 100,000 records using regression analysis and hypothesis testing, delivering findings through 3 key presentations to senior stakeholders• Developed an Excel macro to automate data cleaning and preparation, reducing processing time by 20%Key Accomplishments:• Developed a custom Excel macro that automated data cleaning and preprocessing which reduced preparation time by 20%,allowing the team to focus on additional strategic tasks and increasing project efficiency by 10%..

United States

• Assisted customers in person and via telephone, addressing their wants and needs, • Work with databases and analyze customer data to identify trends, preferences, and buying patterns and to effectively attend to customer needs as well.• Providing a seamless online shopping experience for customers by leveraging databases, conducting data analysis & use algorithms and data from customer surveys, reviews, and past purchases to ensure their satisfaction.• Collaborated with team members to ensure an efficient workday• Maintained high customer satisfaction ratings through prompt order completion and effective product recommendations

Bachelor'S Degree, Information Technology, Junior

Activities and Societies: •Vice President, National Society of Black Engineers (NSBE) •Vice President, HerCampus •President, African.

Education record