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Muriel Renou Email & Phone Number
Head of Customer Success
at
Flowie
1 work email found
@tiktok.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Who is Muriel Renou? Overview
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Quick answer
Muriel Renou is listed as Head of Customer Success at Flowie, based in Courbevoie, Île-de-France, France. AeroLeads shows a work email signal at tiktok.com and a matched LinkedIn profile for Muriel Renou.
Muriel Renou previously worked as VP Customer Service at Flowie and Head of customer success TikTok at Tiktok. Muriel Renou holds Transformation Digitale Des Organisations, Certificat from Emlyon Business School.
Company email context
Email format at Flowie
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{first}.{last}@tiktok.com
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Profile bio
About Muriel Renou
I’m Muriel, a dedicated professional with over 20 years of experience in customer satisfaction and team management within the digital industry. My journey spans roles in top organizations like AOL, Re-Mind, Microsoft, Verizon, and TikTok, where I've driven growth and enhanced customer experiences.Professional Journey:Head of Customer Success, TikTok: Built and led a team of 45 contributors and 6 team leads, enhancing customer satisfaction and project management.Verizon: Led a team of 8 Account Managers, executed major projects like Salesforce implementation, and relocated support teams to Dublin.Microsoft: Supervised a team of 15, managed satisfaction surveys, disputes, and key accounts, achieving successes in dispute resolution and campaign optimization.Re-Mind: Developed skills in strategic planning as a consultant and advertising budget manager.Education:EM Lyon: Certificate in Digital Transformation of Organizations, enhancing skills in team structuring, change management, data analysis, and digital strategy.Skills and Attributes:I’m a strategic thinker, focused on continuous improvement, and my management style is coaching-oriented with a strong belief in reverse mentoring. I thrive in adapting to change, guided by Charles Darwin’s principle: "It is not the strongest of the species that survive, nor the most intelligent, but the one most adaptable to change."Personal Interests:Passionate about fashion and decoration, I enjoy recycling and repurposing objects and clothing.#strategie #growthstrategy #digitaltransformation #transformation #digital #behavioral #UX #clientfocus #management #customersuccess #leadership
Listed skills include E Commerce, Marketing Digital, Marketing Mobile, Sem, and 7 others.
Current workplace
Muriel Renou's current company
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9 roles · 26 years
Muriel Renou work experience
A career timeline built from the work history available for this profile.
Vp Customer Service
Head Of Customer Success Tiktok
Built, led, coach and managed a high-performing team (45 people) through continuous training, development, talent management, setting goals and fostering open communication.Fully managed the selection process and on-boarding a new digital media agency for the business.Created global standards and best practises around account set ups, optimisation, testing.
Head Of Client Services
Led strategic initiatives to drive excellence, streamline processes, and ensure compliance !Team leader of account managers and digital fonctionProject management: Implementation of new processes and new tools: internal Adserver, utilization of Salesforce with always sharp customer service.Sales support, compliance, contract management, client.
Jan 2016 - Apr 2020
Head Of Client Services
Lead a team of Account Managers in advertising sector, accountable to maximize revenue, increase customer satisfaction and grow market share through excellent service and execution of advertising campaigns. Performance management for a team of 6 Digital Account Managers and 1 Technical Lead (for main agencies: Publicis, Havas, Aegis, GroupM, OMG).Built.
Apr 2009 - Dec 2015
Responsable Digital Client L Achat L Consulting
Re Mind
Buyer and consultant on missions for Sony PlayStation and Look Voyages
Jan 2007 - Feb 2008
Traffic Manager Senior Recrutement
Jul 2003 - Jun 2006
Traffic Manager & Account Manager
Team management of Account Managers & Technical Operation Manager Display, Mobile, ProgrammaticDelivered best-in-class client service and execution of campaign management. Improved processes and systems to support sales and a seamless delivery of products.
Sep 2000 - Jun 2003
Digital Account Manager
Aol Time Warner
2000 - 2006
~6 yrs
4 education records
Muriel Renou education
Transformation Digitale Des Organisations, Certificat
2000, Marketing
Bac
Formation
Education record
FAQ
Frequently asked questions about Muriel Renou
Quick answers generated from the profile data available on this page.
What company does Muriel Renou work for?
Muriel Renou works for Flowie.
What is Muriel Renou's role at Flowie?
Muriel Renou is listed as Head of Customer Success at Flowie.
What is Muriel Renou's email address?
AeroLeads has found 1 work email signal at @tiktok.com for Muriel Renou at Flowie.
Where is Muriel Renou based?
Muriel Renou is based in Courbevoie, Île-de-France, France while working with Flowie.
What companies has Muriel Renou worked for?
Muriel Renou has worked for Flowie, Tiktok, Verizon Media, Microsoft, and Re Mind.
How can I contact Muriel Renou?
You can use AeroLeads to view verified contact signals for Muriel Renou at Flowie, including work email, phone, and LinkedIn data when available.
What schools did Muriel Renou attend?
Muriel Renou holds Transformation Digitale Des Organisations, Certificat from Emlyon Business School.
What skills is Muriel Renou known for?
Muriel Renou is listed with skills including E Commerce, Marketing Digital, Marketing Mobile, Sem, Management, Marketing En Ligne, Statistiques Web, and Digital Strategy.
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