Muriithi E. Mugo
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Muriithi E. Mugo Email & Phone Number

Head of Repayment Operations and Insurance at Apollo Agriculture
Location: Nairobi County, Kenya 7 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 100%

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Current company
Apollo Agriculture
Role
Head of Repayment Operations and Insurance
Location
Nairobi County, Kenya
Company size
1137 employees

Who is Muriithi E. Mugo? Overview

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Quick answer

Muriithi E. Mugo is listed as Head of Repayment Operations and Insurance at Apollo Agriculture, a with 1137 employees, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Muriithi E. Mugo.

Muriithi E. Mugo previously worked as Head of Repayment Operations & Insurance at Apollo Agriculture and Head of Customer Experience & Telesales at Apollo Agriculture. Muriithi E. Mugo holds Masters In Business Administration, Strategic Management from University Of Nairobi.

Company email context

Email format at Apollo Agriculture

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Apollo Agriculture

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Profile bio

About Muriithi E. Mugo

A solution-focused, result-oriented professional with over 13 years of experience in delivering customer experience and business development with a wealth of experience in supporting cutting-edge, technologically-enabled mobile-based solutions for agriculture, health, insurance, airlines, mobile money, green energy, directory, and ticketing services. I am a team-player who is able to work and lead under pressure to deliver growth in customer numbers and revenue.

Listed skills include Customer Experience, Data Analysis, Operations Management, Project Management, and 14 others.

Current workplace

Muriithi E. Mugo's current company

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Apollo Agriculture
Apollo Agriculture
Head of Repayment Operations and Insurance
Nairobi County, Kenya
Website
apolloagriculture.com
Employees
1137
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Company profile
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7 roles

Muriithi E. Mugo work experience

A career timeline built from the work history available for this profile.

Head Of Customer Experience & Telesales

Apollo Agriculture

Nairobi, Kenya

Sales and Customer Experience Strategist. People, Systems and Processes Builder. Deep Operator.

Mar 2022 - Feb 2023

Telesales Lead

Apollo Agriculture

Nairobi, Kenya

Sales and Customer Experience Strategist. People, Systems and Processes Builder. Deep Operator.

Jan 2020 - May 2022

Bpo Operations Team Leader

Safaricom Plc

Nairobi, Kenya

Supporting revenue generation and growth through telesales and customer experience management with strong customer satisfaction culture, loyalty marketing, and customer analytics.Staff recruitment and empowerment through training, coaching, mentoring, motivation and performance management.Serving partner organizations by designing, planning and implementing contact center solutions, strategies, and operations to deliver on defined service level agreements.

Sep 2011 - Jan 2020

Team Manager, Prepay Services

Safaricom Plc

Nairobi, Kenya

Entrusted with managing a team of 20 customer care representatives in offering support to customers on prepay service. The role encompassed coaching and mentoring, agents performance management, floor and shift operations management.

Jan 2010 - Aug 2011

Quality Analyst

Safaricom

Nairobi

Measuring, analyzing and proactively managing customer experience journey at various touchpoints with the organization to ensure customer satisfaction, high levels of resolution, growth of the net promoter score and ultimately ensure customer growth and retention.

Feb 2008 - Dec 2009
Team & coworkers

Colleagues at Apollo Agriculture

Other employees you can reach at apolloagriculture.com. View company contacts for 1137 employees →

CS Chebet Sharon Chebet Sharon Colleague at Apollo AgricultureNairobi County, Kenya View → KM Kennedy Muthua Kennedy Muthua Colleague at Apollo AgricultureNairobi, Nairobi County, Kenya View → PR Peris Rono Peris Rono Colleague at Apollo AgricultureNairobi, Nairobi County, Kenya View → JW Joseph Wekesa Joseph Wekesa Colleague at Apollo AgricultureNairobi, Nairobi County, Kenya View → BG Barbra Guya Barbra Guya Colleague at Apollo AgricultureNairobi County, Kenya View → HR Harison Rono Harison Rono Colleague at Apollo AgricultureNairobi County, Kenya View → PK Philis Khaemba Philis Khaemba Colleague at Apollo AgricultureMumias, Kakamega County, Kenya View → IK Isaiah Korir Isaiah Korir Colleague at Apollo AgricultureNairobi, Nairobi County, Kenya View → MW Mark Wafula Mark Wafula Colleague at Apollo AgricultureTrans-Nzoia County, Kenya View → BS Bakayoko Solomane Bakayoko Solomane Colleague at Apollo AgricultureAbidjan, Côte D'Ivoire View →
3 education records

Muriithi E. Mugo education

Diploma, Marketing Management

Kenya Institute Of Management
FAQ

Frequently asked questions about Muriithi E. Mugo

Quick answers generated from the profile data available on this page.

What company does Muriithi E. Mugo work for?

Muriithi E. Mugo works for Apollo Agriculture.

What is Muriithi E. Mugo's role at Apollo Agriculture?

Muriithi E. Mugo is listed as Head of Repayment Operations and Insurance at Apollo Agriculture.

Where is Muriithi E. Mugo based?

Muriithi E. Mugo is based in Nairobi County, Kenya while working with Apollo Agriculture.

What companies has Muriithi E. Mugo worked for?

Muriithi E. Mugo has worked for Apollo Agriculture, Safaricom Plc, and Safaricom.

Who are Muriithi E. Mugo's colleagues at Apollo Agriculture?

Muriithi E. Mugo's colleagues at Apollo Agriculture include Chebet Sharon, Kennedy Muthua, Peris Rono, Joseph Wekesa, and Barbra Guya.

How can I contact Muriithi E. Mugo?

You can use AeroLeads to view verified contact signals for Muriithi E. Mugo at Apollo Agriculture, including work email, phone, and LinkedIn data when available.

What schools did Muriithi E. Mugo attend?

Muriithi E. Mugo holds Masters In Business Administration, Strategic Management from University Of Nairobi.

What skills is Muriithi E. Mugo known for?

Muriithi E. Mugo is listed with skills including Customer Experience, Data Analysis, Operations Management, Project Management, Coaching And Mentoring, Mobile Money Solutions, Telesales, and Team Leadership.

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