Who is Murilo M.? Overview
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Murilo M. is listed as Analista de Negócios Internacionais at Wivenn, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Murilo M..
Murilo M. previously worked as International Commercial Analyst at Wivenn and Bilingual Travel Agent at Dyninno Group. Murilo M. holds Tecnólogo, Marketing from Universidade Anhembi Morumbi.
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Wivenn
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Profile bio
About Murilo M.
My career encompasses a diverse background with extensive expertise in the marketing, sales, insurance, back office, e-commerce, pharmaceutical, and primary research sectors. Throughout my professional journey, I have developed specialized skills and knowledge by working at companies such as Teleperformance, IQVIA, and Dyninno. Currently, I hold the position of International Commercial Analyst at Wivenn, where I apply my experience and competencies to promote growth and innovation in the commercial sector.Minha trajetória profissional abrange uma formação diversificada com vasta expertise nos setores de marketing, vendas, seguros, back office, e-commerce, farmacêutico e pesquisa primária. Ao longo de minha carreira, desenvolvi habilidades e conhecimentos especializados ao trabalhar em empresas como Teleperformance, IQVIA e Dyninno. Atualmente, ocupo o cargo de Analista Comercial Internacional na Wivenn, onde aplico minha experiência e competências para promover o crescimento e a inovação no setor comercial.SDG 🌷
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6 roles
Murilo M. work experience
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International Commercial Analyst
CurrentAs a commercial executive, I leverage my knowledge to create connections and networks of knowledge among professionals and companies. I develop experiences in Expert Network and Primary Research for the international market, with a commitment to facilitating strategic collaborations and driving the growth of global organizations.Como executivo comercial, utilizo o meu conhecimento para criar conexões e redes de conhecimento entre profissionais e empresas. Desenvolvo experiências em Expert Network e Primary Research para o mercado internacional, com o compromisso de facilitar colaborações estratégicas e impulsionar o crescimento de organizações globais.
Jun 2024 - Present
Bilingual Travel Agent
As a travel agent, I managed lead prospecting and travel requests on a daily basis. Due to the extensive diversity within the international travel sector, I further enhanced my ability to interact with individuals from various cultures. The primary systems for lead management were the company's CRM and Google Sheets, tools that provided us with clear insights into our monthly goals and feedback from colleagues and clients.Como agente de viagens, eu gerenciava a prospecção de leads e as solicitações de viagens diariamente. Devido à extensa diversidade do setor de viagens internacional, aperfeiçoei ainda mais minha habilidade de interagir com pessoas de diferentes culturas. Os principais sistemas para a administração de leads eram o CRM da empresa e as tabelas do Google Sheets, ferramentas que nos proporcionavam uma visão clara das nossas metas mensais e do feedback dos colegas e clientes.
Nov 2023 - Mar 2024
E-Commerce Operations Analyst
In the E-Commerce sector at IQVIA, I was responsible for managing, validating, and updating pharmaceutical order requests, using SQL as the primary tool. Additionally, I monitored the sector's system, reprocessing stalled orders to ensure their entry into our database. I also participated in client meetings to explain how certain integration processes in our system worked. During my time at the company, I developed knowledge in tools such as Salesforce and AWS.No setor de E-Commerce da IQVIA, fui responsável por gerenciar, validar e atualizar demandas de pedidos do setor farmacêutico, utilizando o SQL como ferramenta principal. Além disso, monitorava o sistema do setor, reprocessando pedidos travados para assegurar sua entrada em nosso banco de dados. Também participei de reuniões com clientes para explicar o funcionamento de certos processos de integração em nosso sistema. Durante meu tempo na empresa, desenvolvi conhecimentos em ferramentas como Salesforce e AWS.
Jul 2023 - Oct 2023
Bilingual Interaction Expert
Responsible for customer service in the insurance and benefits sector. At Teleperformance, I clarified customer inquiries regarding the benefits provided by Mastercard, guiding them on how to activate travel, product, and other insurances. I also worked in the BackOffice, managing customer requests related to travel cards, such as Western Union. In this role, we aimed to resolve complaints, adjust exchange rates according to customer requests, and refer them to the card issuer when necessary.Responsável pelo atendimento ao cliente na área de seguros e benefícios. Na Teleperformance, fui responsável por esclarecer as dúvidas dos clientes sobre os benefícios fornecidos pela bandeira Mastercard, com o objetivo de instruí-los sobre como ativar os seguros de viagem, produtos, etc. Também trabalhei no BackOffice, administrando solicitações de clientes com cartões de viagem, como Western Union. Nesse setor, buscávamos resolver queixas, alterar o câmbio dos clientes - de acordo com a solicitação deles - e encaminhá-los para a própria administradora do cartão, caso fosse necessário.
Sep 2021 - May 2023
Salesperson And Cashier
Banca Leblon
At Banca Leblon, my main activities included customer service, cash register management, and sales. I was also responsible for managing the product return table (such as magazines) and the daily cash register reconciliation.Na Banca Leblon, minhas principais atividades foram atendimento ao cliente, controle de caixa e vendas. Também fui responsável por administrar a tabela de devolução de produtos (como revistas) e pelo fechamento diário do caixa.
Apr 2019 - Apr 2021
3 education records
Murilo M. education
Tecnólogo, Marketing
Bacharelado, International Relations And National Security Studies
Curso De Inglês, Teaching English As A Second Or Foreign Language/Esl Language Instructor
FAQ
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What company does Murilo M. work for?
Murilo M. works for Wivenn.
What is Murilo M.'s role at Wivenn?
Murilo M. is listed as Analista de Negócios Internacionais at Wivenn.
Where is Murilo M. based?
Murilo M. is based in São Paulo, Brazil while working with Wivenn.
What companies has Murilo M. worked for?
Murilo M. has worked for Wivenn, Dyninno Group, Iqvia, Teleperformance, and Banca Leblon.
How can I contact Murilo M.?
You can use AeroLeads to view verified contact signals for Murilo M. at Wivenn, including work email, phone, and LinkedIn data when available.
What schools did Murilo M. attend?
Murilo M. holds Tecnólogo, Marketing from Universidade Anhembi Morumbi.
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