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Murilo Aippe is listed as Quality Assurance Analyst Mobile | Zup Innovation at Zup Innovation, a company with 2150 employees, based in Bauru, São Paulo, Brazil. AeroLeads shows a work email signal at zup.com.br and a matched LinkedIn profile for Murilo Aippe.
Murilo Aippe previously worked as Quality Assurance Analyst Mobile at Zup Innovation and Quality Assurance Analyst at New Way. Murilo Aippe holds Mba In Software Engineering With Emphasis On Web And Mobile Applications from Fib - Faculdades Integradas De Bauru.
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AeroLeads found 1 current-domain work email signal for Murilo Aippe. Compare company email patterns before reaching out.
I work in the Software Quality universe, with solid and proven experience in Service Desk, where I developed skills such as supervising level I and II support teams, service quality, and customer satisfaction. Additionally, I dedicated myself to managing rule changes in systems, creating training for teams, and implementing a feedback culture. With expertise in internal process analysis, I have a critical eye to identify improvement opportunities and implement results-focused solutions. Always eager to understand customer needs, I excel in presenting effective solutions.Experience in conducting internal process analysis with proposed improvements focused on results, identifying customer needs, and presenting technological solutions.I have enhanced my specialization in test automation and have experience in modern tools such as Cypress, Robot Framework, and Appium, essential to optimize efficiency and quality of tests in Web and Mobile (Android and iOS) projects. I also have experience in Selenium automation using Python in personal projects.I adopt agile practices in my professional work, with familiarity with Kanban and Scrum methodologies, which provide better organization of workflows and ensure more efficient delivery.I have significant experience in creating test scenarios using BDD and Gherkin, as well as working in Pair Testing with FrontEnd, BackEnd, iOS, and Android developers, strengthening collaboration and improving the quality of the final product.
Listed skills include Atendimento Ao Cliente, Vendas, Microsoft Office, Suporte Ao Cliente, and 11 others.
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A career timeline built from the work history available for this profile.
Conducting tests on Android and iOS for defect identification, using BDD and Gherkin for detailed cases and scenarios. Automated testing with Appium, Selenium, Java, and Robot Framework. Generating reports, maintaining quality indicators, and closely collaborating with the development team for code understanding and debugging.
Comprehensive tests to identify defects, errors, and performance issues. Developing test cases using BDD and Gherkin. Automated tests with Cypress and Javascript.
Conducting tests to identify software issues, developing detailed cases and scenarios, and automating web tests with Cypress and Javascript.
Bauru, São Paulo, Brasil
Team leadership, server management, asset monitoring in more than 10 companies, generating reports and implementing a feedback culture. Migrated Zimbra email servers to Office 365, reducing client spam by 70%. Improved customer service with 60% of inquiries receiving an initial response within 1 hour. Achieved a 98% customer satisfaction rating.
Bauru, São Paulo, Brasil
Providing on-site and remote Level I and II technical support, including maintenance, software installation, asset movement, user guidance, and Windows server management.
Bauru, São Paulo, Brasil
On-site technical support for level I service requests such as: preventive and corrective maintenance, software installation, asset movement, and technical guidance to users.
Bauru, São Paulo, Brasil
Assisting users of municipal schools in São Paulo, providing support via phone and remote access for computer issues, software installation, and configuration. Clarifying doubts regarding Wi-Fi usage and services provided by the municipality to schools, and forwarding service requests to external suppliers or level II technicians when necessary.
Bauru, São Paulo, Brasil
Telephone support for insurance brokers of Porto Seguro company nationwide, providing assistance with inquiries regarding the usage of the portal provided by the company in partnership with Porto Seguro.
Other employees you can reach at zup.com.br. View company contacts for 2150 employees →
Heloisa Blanes Martinez
Colleague at Zup InnovationSão Paulo, São Paulo, Brazil, Brazil
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LF
Leonardo Flávio Santos
Colleague at Zup InnovationFafe, Braga, Portugal, Portugal
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ND
Nayara Denise Gaspar
Colleague at Zup InnovationGuaxupé, Minas Gerais, Brazil, Brazil
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FM
Fernando Medeiros
Colleague at Zup InnovationSão Bernardo Do Campo, São Paulo, Brazil, Brazil
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JC
João Câmara
Colleague at Zup InnovationRecife, Pernambuco, Brazil, Brazil
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LC
Luciano Cristovão
Colleague at Zup InnovationBrazil, Brazil
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VC
Vinicius Cabral
Colleague at Zup InnovationSão Paulo, São Paulo, Brazil, Brazil
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GR
Gustavo R.
Colleague at Zup InnovationSão Paulo, São Paulo, Brazil, Brazil
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DD
Daniel Drews
Colleague at Zup InnovationJoinville, Santa Catarina, Brazil, Brazil
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MS
Mãe Sônia Alvim
Colleague at Zup InnovationRio De Janeiro, Rio De Janeiro, Brazil, Brazil
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Quick answers generated from the profile data available on this page.
Murilo Aippe works for Zup Innovation.
Murilo Aippe is listed as Quality Assurance Analyst Mobile | Zup Innovation at Zup Innovation.
AeroLeads has found 1 work email signal at @zup.com.br for Murilo Aippe at Zup Innovation.
Murilo Aippe is based in Bauru, São Paulo, Brazil while working with Zup Innovation.
Murilo Aippe has worked for Zup Innovation, New Way, Arca Solutions - Web & Mobile, Ferragut Soluções Em T.I., and G&P.
Murilo Aippe's colleagues at Zup Innovation include Heloisa Blanes Martinez, Leonardo Flávio Santos, Nayara Denise Gaspar, Fernando Medeiros, and João Câmara.
You can use AeroLeads to view verified contact signals for Murilo Aippe at Zup Innovation, including work email, phone, and LinkedIn data when available.
Murilo Aippe holds Mba In Software Engineering With Emphasis On Web And Mobile Applications from Fib - Faculdades Integradas De Bauru.
Murilo Aippe is listed with skills including Atendimento Ao Cliente, Vendas, Microsoft Office, Suporte Ao Cliente, Java, Sql, Css, and Html.
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