Murilo De Grandi Email & Phone Number

Sydney, Nsw, Au

Australia

Sydney, New South Wales, Australia

As a Cyber Security Analyst, I collaborate with stakeholders and vendors to promptly assess and resolve security issues. I actively work to reduce vulnerabilities and mitigate threats, proactively monitoring and responding to alerts. Through the Change Advisory Board (CAB), I implement necessary changes while meticulously documenting cyber security processes to uphold rigorous security standards and promote organizational resilience against threats.Key Achievements:• Spearheaded the deployment of Risk-based Access Policies within Azure Identity Protection, facilitating self-remediation capabilities for blocked user accounts. This initiative significantly reduced operational overhead as the mean time for account remediation has dropped by 60%, projecting a reduction of 500 tickets per annum.• 95% success rate in remediating security related incidents within allocated SLA window• Collaborated with senior management and partner MSPs to ensure readiness for FIRB (Foreign Investment Review Board) audit by verifying the completeness and currency of documentation, processes, and procedures

Leichhardt, New South Wales, Australia

I provided L1-L2 ServiceDesk IT support, ensuring efficient resolution and documentation of requests. Deployed and troubleshooted IT hardware, software, network devices, printers, and scanners. Collaborated with senior IT members to coordinate incident resolutions and documented processes for knowledge transfer and continuous improvement.Key Achievements• Resolved over 90% of incidents within the allocated SLA window• Delivered technical interviews and training sessions for 2 new team members

Sydney, New South Wales, Australia

Hands-on experience with the deploying a robust 3-tier architecture on AWS consisting of Application Load Balancer (presentation-tier), Laravel PHP hosted on EC2 (application-tier), and RDS database (data-tier). Implemented dynamic auto-scaling using EC2 Auto Scaling and security controls through NACLs (subnet level) and security groups (instance level).

Sydney, New South Wales, Australia

Key Achievements• Migrated 3x monolithic web servers from Amazon EC2 instances (Iaas) to Amazon Lightsail (PaaS), and its SQL databases to Amazon RDS• Secured 3x web servers by setting up trusted TLS certificates, restrictive firewall rules and DNS settings in Cloudflare and AWS Responsibilities• Document business and technical procedures in Confluence• Migrate web servers and SQL databases within the AWS Cloud Services• Hardening of Linux VMs

Sydney, New South Wales, Australia

Key Achievements• Liaised with suppliers, site managers and clients while coordinating teams of installers to successfully deliver over 100 small to medium projects within a period of 4 years, such as the Barangaroo Towers and the new International Convention Centre (ICC) furniture projects. Responsibilities• Maintained fruitful relationships with customers and suppliers• Planned and strategized the execution of furniture installation projects• Supervised and lead the unit of installers on-site• Assisted and provided training to the team of installers

Flores Da Cunha, Rio Grande Do Sul, Brazil

Key Achievements• I deployed sales teams across 3 new regions and I launched an online store which increased sales by 80% over 6 years• Led and managed a team of over 20 employees and 10 salespeople• Coordinated a project to upgrade/modernise the existing IT systems including selecting, hiring and coordinating the migration of data from a local ERP (Enterprise Resource Planner) to the cloud, which significantly improved and automated overall business operations.Responsibilities• Liaised with the director to develop and implement strategic planning• Implemented and managed IT Systems aiming at increasing efficiency, security and control• Liaised with the sales manager to analyse sales results and implement strategies• Managed social media and the webpage to propagate access to our products and services• Planned production, logistics operations and the supply chain to increase efficiency and reduce costs• Planned, coordinated and conducted onboarding and offboarding of staff

● Provided office support by performing a variety of duties

Bachelor Of Network Security - Cybersecurity, Information Technology, Distinction

Achievements: - Successfully delivered 2 projects using AWS cloud services: a user authentication system based on face recognition (group.

Higher National Diploma, Information Technology, Distinction

Bachelor'S Degree, Business Administration And Management, General, Distinction