Murilo Cruz

Murilo Cruz Email and Phone Number

Staff Product Manager - Nubank @ Nubank
State of São Paulo, Brazil
Murilo Cruz's Location
São Paulo, São Paulo, Brazil, Brazil
Murilo Cruz's Contact Details

Murilo Cruz work email

Murilo Cruz personal email

About Murilo Cruz

With over ten years of experience in product management, I am passionate about creating innovative and customer-centric digital solutions. I have led the development and launch of several products and features that enhanced user experience, engagement, and conversion. I am currently a Staff Product Manager at Nubank, the largest fintech in Latin America.In my role at Nubank, I manage a cross-functional team of engineers, designers, and analysts, and collaborate with other product teams and stakeholders to deliver a consistent, easy to use, and fast app that serves millions of customers.

Murilo Cruz's Current Company Details
Nubank

Nubank

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Staff Product Manager - Nubank
State of São Paulo, Brazil
Website:
nubank.com
Employees:
10115
Murilo Cruz Work Experience Details
  • Nubank
    Staff Product Manager - Nubank
    Nubank
    State Of São Paulo, Brazil
  • Nubank
    Staff Product Manager
    Nubank Sep 2024 - Present
  • Nubank
    Sr. Product Manager
    Nubank Apr 2019 - Sep 2024
    São Paulo E Região, Brasil
    - Lead the creation and adoption of Nubank’s Design System, increasing efficiency of product teams building the app, while building a more consistent and easy to use app.- Lead the creation of a Server Driven UI framework, improving development speed and control over releases, while reducing time to market for new features and bug fixes. The solution became the standard alternative for teams building the app, being currently used to build most of the screens of it.- Lead the team responsible for the Nubank app homepage, running a continuous experimentation agenda that resulted on innovative features that improved customer experience (personalized recommendations and upcoming bills visualization), as well as optimizations that had a positive impact on cross-sell.
  • Magazine Luiza
    Group Product Manager
    Magazine Luiza Mar 2018 - Mar 2019
    São Paulo E Região, Brasil
    Led a team of 5 Product Managers at Magazine Luiza, overseeing all digital sales channels: B2C (mobile site and app), B2B, and new ventures (Magazine Você). Our primary challenge was to adapt the digital sales channels to a marketplace model.My key contributions included creating a strategy and roadmap outlining the changes the products needed to undergo during this transition (such as showcasing a catalog 50x larger, maintaining relevant search functionality, ensuring simple navigation, and assisting customers in purchase decision-making). Additionally, I played a crucial role in aligning and communicating the strategy and execution with stakeholders.To accommodate the much larger (50x) product catalogue, we automated the process to categorize and fill product atribute sheets.. We also implemented a new navigation taxonomy with filters on category pages, thereby enhancing navigation quality and helping customers in their purchase decisions.In order to boost conversion rates for marketplace products, we implemented changes to the checkout process and product pages. This involved clearly presenting shipping conditions to customers, facilitating informed purchase decisions and subsequently increasing conversion rates.
  • Magazine Luiza
    Product Manager - Mobile
    Magazine Luiza Sep 2017 - Mar 2018
    When I joined Magazine Luiza, the majority of the company's sales were driven by physical stores and the desktop website. At that moment, customers were rapidly moving to mobile devices as their primary channel for shopping online. For the company, leading the in the mobile channels (app and mobile site) was crucial for the company to outpace competitors.As a Product Manager, I created and executed a strategy to enhance traffic and engagement for the mobile channels. This involved implementing improvements in SEO, push notifications, and exclusive features for these channels, such as Google and Apple Pay. Additionally, I focused on boosting conversion rates by refining product pages for better usability in accessing product information and reviews, as well as optimizing the checkout flow for a seamless payment experience, particularly for boleto payments.This strategy, coupled with coordinated efforts from the marketing and sales teams, resulted in the mobile app and site becoming the primary sales channels. It not only increased the frequency of visits to the e-commerce platform but also elevated the conversion rates for both the mobile site and app.
  • Walmart.Com - Brasil (Walmart Ecommerce Brasil)
    Product Manager
    Walmart.Com - Brasil (Walmart Ecommerce Brasil) Jun 2016 - Sep 2017
    Barueri, São Paulo
    - Managed the complete product life-cycle of Walmart Brazil e-commerce mobile app and website.- Created and executed a solid product strategy, from defining the vision and KPIs, to delivering new features with consistent impact on the business and on the customer experience.- Leaded a team of Product Owners, supporting them to connect their backlogs to the product strategy.
  • Walmart.Com - Brasil (Walmart Ecommerce Brasil)
    Product Coordinator
    Walmart.Com - Brasil (Walmart Ecommerce Brasil) Apr 2013 - May 2016
    São Paulo Area, Brazil
    - Managed the Walmart.com Brazil pre-transactional experience, including home, navigation and search.- Participated actively during the transition to the new Walmart.com, which included a website experience, a new technology platform, and the migration to the marketplace business, guaranteeing that, during these big movements, all customers and business needs were covered.
  • Netmovies
    Product Owner
    Netmovies Jan 2012 - Mar 2013
    São Paulo Area, Brazil
    - Managed the complete product portfolio, including web, TV, and mobile apps. - Managed the company's new website launch, from research with customers and stakeholders, to the requirements and technical implementation, as well as the feedback of the customers after the product launch.- Increased the customers engagement through a e-mail communication program, reducing churn and re-engaging non-active customers.
  • Buscapé Company
    Product Owner
    Buscapé Company May 2011 - Jan 2012
    -Identified product improvement opportunities by definingand giving more visibility to the product KPIs, making it possible to the stakeholders to take better decisions.Improved the website conversion rates up to 43% through A/B tests, through simple UI and usability improvements.-Planned and defined the implementation of an online credit card acquisition feature, which was one of the biggest revenue resources for the product.
  • Playphone
    Product Owner
    Playphone Jun 2008 - May 2011
    - Responsible for planning the roadmap and gathering requirements for PlayPhone.com (US and Brazil websites) and PlayPhone Social, as well as writing specifications and interacting directly with development teamm from the United States, Ukrain, UK and Argentina.- Responsible for creating the procuct prototypes, running usability tests, and evaluating the company's product UX.
  • Playphone
    Information Architect
    Playphone May 2007 - May 2008
  • Raja Inteligência Em Comunicação
    Ux Designer
    Raja Inteligência Em Comunicação Apr 2006 - May 2007
  • Interimagem Produções
    Interface & Motion Designer
    Interimagem Produções Feb 2004 - Mar 2006

Murilo Cruz Skills

User Experience Information Architecture Product Management Google Analytics Scrum E Commerce Seo Mobile Devices Mobile Applications Axure Agile Methodologies User Interface Sem Product Strategy Product Owner Google Webmaster Tools Team Management Adobe Creative Suite Metrics User Interface Design Google Website Optimizer Usability Mobile Internet Usability Testing Usabilidade Kiss Metrics

Murilo Cruz Education Details

Frequently Asked Questions about Murilo Cruz

What company does Murilo Cruz work for?

Murilo Cruz works for Nubank

What is Murilo Cruz's role at the current company?

Murilo Cruz's current role is Staff Product Manager - Nubank.

What is Murilo Cruz's email address?

Murilo Cruz's email address is mu****@****ail.com

What is Murilo Cruz's direct phone number?

Murilo Cruz's direct phone number is +147927*****

What schools did Murilo Cruz attend?

Murilo Cruz attended Faculdade Impacta De Tecnologia, Universidade Metodista De São Paulo.

What are some of Murilo Cruz's interests?

Murilo Cruz has interest in Social Services, Children, Civil Rights And Social Action, Education, Poverty Alleviation, Science And Technology.

What skills is Murilo Cruz known for?

Murilo Cruz has skills like User Experience, Information Architecture, Product Management, Google Analytics, Scrum, E Commerce, Seo, Mobile Devices, Mobile Applications, Axure, Agile Methodologies, User Interface.

Who are Murilo Cruz's colleagues?

Murilo Cruz's colleagues are Renan Dias, Amanda Araujo, Eliana Barreto Marrugo, Carlos Andres Zarate Ordoñez, Sheyla Ribeiro, Mayara Belló, Giovanna Bergel.

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