Transformation Process Improvement Lead
Current
May 2024 - Present
AeroLeads people directory · profile
Murphy Baker Email & Phone Number
Process Improvement Lead at Icon Group
at
Icon Group
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Process Improvement Lead at Icon Group
Location
Cannon Hill, Queensland, Australia
Company size
Who is Murphy Baker? Overview
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Quick answer
Murphy Baker is listed as Process Improvement Lead at Icon Group at Icon Group, a company with 543 employees, based in Cannon Hill, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Murphy Baker.
Murphy Baker previously worked as Transformation Process Improvement Lead at Icon Group and Engineering Change Manager at Tritium®. Murphy Baker holds Bachelor Of Engineering (Medical), 5.996 from Queensland University Of Technology.
Company email context
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Icon Group
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Profile bio
About Murphy Baker
I am a professional problem solver and change maker. AKA an outcome driven engineer that is passionate about continuous improvement and skilled in stakeholder management. What motivates me? - Effectively collaborating with diverse teams to understand and solve meaningful problems and learning through these interactions. What drains me?- Ineffective communication, misaligned goals and uninspired leadership. As the Engineering Change Manager at Tritium, I support cross functional teams globally to assess, prioritise and implement continuous product and process improvements across all Tritium manufacturing and field support facilities. With a combination of technical, analytical and communication skills I engage and influence diverse teams to drive product and process changes that contribute to positive business outcomes in alignment with Tritium’s vision of a sustainable and electrified future. In my previous role as an Ultrasound Modality Lead and Technical Support Specialist with Philips Healthcare, I was responsible for managing technical escalations, as well as monitoring, reporting on and improving modality performance and profitability in Australia and New Zealand. In this role, I led multiple modality performance improvement projects that contributed to business savings and increased revenue. I also acted as a local change management leader, responsible for team engagement and compliance with new service delivery processes and digital solutions, consistently outperforming other regions in initiative uptake.
Current workplace
Murphy Baker's current company
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Icon Group
9 roles · 15 years
Murphy Baker work experience
A career timeline built from the work history available for this profile.
Engineering Change Manager
Jul 2023 - May 2024
Engineering Change Coordinator
Jun 2022 - Jul 2023
Customer Support Engineer
- Support the team by providing first-class customer technical support daily via email, phone, and face to face, which required excellent customer service and advanced problem-solving skills
- Visit sites when required to troubleshoot and repair equipment, delivering excellent customer service in a fast-paced environment
- Present solutions to clients relating to corrective & preventative maintenance and commissioning & installation of medical equipment
- Demonstrate organisational skills by warranting customer feedback and ensuring that safety allegations are submitted as soon as possible
- Promote adherence to regulatory legislation, industry standards and internal controls such as policies and procedures
- Develop and provide Field Service Software training and support material for Engineers
2017 - Jun 2022
Senior Store Manager
As a senior manager for a busy Subway restaurant I am responsible for:- Overseeing all daily operations,- Maintaining all paperwork required by council and Subway Systems Australia,- Achieving KPI's, sales and stock targets, and- Training new staff and upcoming managers.Since taking over as manager at my current store in February 2015 I have:- Increased.
2011 - Jul 2017
Biomedical Technician
Nova Biomedical
Starting with Nova Biomedical as a work experience student I was able to gain experience with diagnosing and repairing medical equipment as well as performing preventative maintenance and electrical safety testing. After the completion of my degree I continued with Nova Biomedical as a casual employee.
Apr 2016 - Dec 2016
Engineering Course Advisory Group - Student Representative
The course advisory group is a collection of faculty, industry and student representatives that strive to make positive changes to the Bachelor of Engineering Degree that is offered by QUT. My role within the group is to represent the students within the Medical Engineering major; which involves developing and fostering relationships with students across.
Nov 2015 - Dec 2016
Projects And Partnerships Officer
Fellowship Of Medical Engineers
Fellowship of Medical Engineers (FoME) is a student society within Queensland University of Technology representing emerging academics and professionals currently undertaking the Medical major as part of their Bachelor of Engineering degree. Our aim is to support Medical Engineering students both academically and professionally throughout their degree.In.
2015 - Aug 2016
Vacation Research Experience Scheme Student
Institute Of Health And Biomedical Innovation
As part of QUT's Vacation research experience scheme (VRES), I was able to work with the Trauma Research Group at the Institute of Health and Biomedical Innovation, undertaking a small research project over 10 weeks. During this time I was able to:- Use microCT as a qualitative and quantitative tool,- Use Instron materials testing machines, and- Perform.
Nov 2015 - Feb 2016
Team & coworkers
Colleagues at Icon Group
Other employees you can reach at icon.ie. View company contacts for 543 employees →
BM
Brett Morriss
Colleague at Icon GroupBellbird Park, Queensland, Australia, Australia
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ME
Max Enge
Colleague at Icon GroupGreater Melbourne Area, Australia
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ES
Emma Steffens
Colleague at Icon GroupAdelaide, South Australia, Australia, Australia
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SP
Shivanshan Pathmanathan
Colleague at Icon GroupHyde Park, Queensland, Australia, Australia
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CO
Cassandra O'Brien
Colleague at Icon GroupBrisbane, Queensland, Australia, Australia
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HB
Hatef Bonab
Colleague at Icon GroupNorth Strathfield, New South Wales, Australia, Australia
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AH
Ashley Harwood
Colleague at Icon GroupNorth Lakes, Queensland, Australia, Australia
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SC
Sharyn Campbell
Colleague at Icon GroupOrmiston, Queensland, Australia, Australia
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RB
Rhys Brooks
Colleague at Icon GroupMount Kuring-Gai, New South Wales, Australia, Australia
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IT
Iris Ting
Colleague at Icon GroupSingapore, Singapore
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Brett Morriss
Colleague at Icon GroupBellbird Park, Queensland, Australia, Australia
View →
ME
Max Enge
Colleague at Icon GroupGreater Melbourne Area, Australia
View →
ES
Emma Steffens
Colleague at Icon GroupAdelaide, South Australia, Australia, Australia
View →
SP
Shivanshan Pathmanathan
Colleague at Icon GroupHyde Park, Queensland, Australia, Australia
View →
CO
Cassandra O'Brien
Colleague at Icon GroupBrisbane, Queensland, Australia, Australia
View →
HB
Hatef Bonab
Colleague at Icon GroupNorth Strathfield, New South Wales, Australia, Australia
View →
AH
Ashley Harwood
Colleague at Icon GroupNorth Lakes, Queensland, Australia, Australia
View →
SC
Sharyn Campbell
Colleague at Icon GroupOrmiston, Queensland, Australia, Australia
View →
RB
Rhys Brooks
Colleague at Icon GroupMount Kuring-Gai, New South Wales, Australia, Australia
View →
IT
Iris Ting
Colleague at Icon GroupSingapore, Singapore
View →
2 education records
Murphy Baker education
Bachelor Of Engineering (Medical), 5.996
Graduate Certificate, Public Health
FAQ
Frequently asked questions about Murphy Baker
Quick answers generated from the profile data available on this page.
What company does Murphy Baker work for?
Murphy Baker works for Icon Group.
What is Murphy Baker's role at Icon Group?
Murphy Baker is listed as Process Improvement Lead at Icon Group at Icon Group.
Where is Murphy Baker based?
Murphy Baker is based in Cannon Hill, Queensland, Australia while working with Icon Group.
What companies has Murphy Baker worked for?
Murphy Baker has worked for Icon Group, Tritium®, Philips, Subway, and Nova Biomedical.
Who are Murphy Baker's colleagues at Icon Group?
Murphy Baker's colleagues at Icon Group include Brett Morriss, Max Enge, Emma Steffens, Shivanshan Pathmanathan, and Cassandra O'Brien.
How can I contact Murphy Baker?
You can use AeroLeads to view verified contact signals for Murphy Baker at Icon Group, including work email, phone, and LinkedIn data when available.
What schools did Murphy Baker attend?
Murphy Baker holds Bachelor Of Engineering (Medical), 5.996 from Queensland University Of Technology.
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