Help Desk Shift Lead
CurrentPerform daily shift management responsibilities and deliver Tier 2/3 support as contractor for FAA; supervise technical staff of two.
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@rigil.com
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Murphy J. Mitchell is listed as SHIFT LEAD at RIGIL CORP at Rigil Corporation, a company with 97 employees, based in Washington, District Of Columbia, United States. AeroLeads shows a work email signal at rigil.com and a matched LinkedIn profile for Murphy J. Mitchell.
Murphy J. Mitchell previously worked as Help Desk Shift Lead at Rigil Corporation and HELP DESK SHIFT MANAGER at Tetra Tech Amt. Murphy J. Mitchell studied at Prince George'S Community College.
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AeroLeads found 1 current-domain work email signal for Murphy J. Mitchell. Compare company email patterns before reaching out.
Technical Support Team Leader with more than 11 years’ experience in the successful development and execution of initiatives supporting technical workflow processes, coordination, and personnel management. Possesses leadership expertise in facilitating trainings, classroom instruction, supervising staff, and ensuring service objective excellence. Expertise in validating quality assurance in all areas of responsibility, effectively utilizing benchmarks, metrics, and outcome assessments. Adept in extensive hardware, software, and security challenges and able to tackle a variety of technical support issues.
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Perform daily shift management responsibilities and deliver Tier 2/3 support as contractor for FAA; supervise technical staff of two.
Support Program Manager with day-to-day help desk operations and provides first-level evaluations of employees and interviewees. Provide effective tier 1 and 2 support services to FAA employees. Manage employee work schedules and time off. Deliver application education to Federal Aviation Administration (FAA) employees and NOC staff. Commended for.
with day-to-day help desk operations and provides first-level evaluations of employees and interviewees. Provide effective tier 1 and 2 support services to FAA employees. Manage employee work schedules and time off. Deliver application education to Federal Aviation Administration (FAA) employees and NOC staff.Commended for ensuring an increase of market.
Assumed responsibilities of Networking Technician and Help Desk Supervisor to include the supervision of seven employees during day shift operations. Provided on the job training to new/current employees and coordinated schedules for the staff of seven; facilitated staff briefings. Investigated and resolved complaints; conducted Tier 1 evaluations on.
Managed and monitored networks for FAA and offered Tier 1 & 2 Help Desk (phone) support to more than 35,000 FAA employees. Monitored over 450 Windows based FAA servers and network alarms daily and documented online activity. Completed troubleshooting by remote commands and coordinated technical resources to the site and field technicians. Offered customer.
Fairfax County Government
Oversaw the day-to-day computer center operations which included supervision of two employees, one homework teacher, and more than 100 school aged children per week. Maintained and repaired 34 network computer stations and computer labs. Instructed students age 5-18 in basic computer skills (i.e. Microsoft Suite, Internet navigation, basic computer.
Alexandria, Virginia
Efficiently transferred large volumes of sensitive paper documents/photos to digital formats and inserted digital codes of computer images.; Tier 2 Data Center Support, System Installation, End User Training, IS Service / Support Management, Help Desk Support/Desktop and Laptop Support Tier 2 & 3, Client Relations / Support, CRM Support, Wireless.
Other employees you can reach at rigil.com. View company contacts for 97 employees →
Umer Saeed
Colleague at Rigil CorporationAnnandale, Virginia, United States, United States
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Kevin Kavanaugh
Colleague at Rigil CorporationWashington, District Of Columbia, United States, United States
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Swetha Yalamanchili
Colleague at Rigil CorporationAshburn, Virginia, United States, United States
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Michele Reed
Colleague at Rigil CorporationBethany, Oklahoma, United States, United States
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Somasundaram Chandrasekaran
Colleague at Rigil CorporationSterling, Virginia, United States, United States
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Mark Elyea
Colleague at Rigil CorporationBerryville, Virginia, United States, United States
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Richard Popp
Colleague at Rigil CorporationCentreville, Virginia, United States, United States
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John Coon
Colleague at Rigil CorporationWashington DC-Baltimore Area, United States
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Rodney Drummond
Colleague at Rigil CorporationArlington, Virginia, United States, United States
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Mary Ann Klotz
Colleague at Rigil CorporationWashington DC-Baltimore Area, United States
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Course work in MSCE, Network +, CCNA, and "A+
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Murphy J. Mitchell works for Rigil Corporation.
Murphy J. Mitchell is listed as SHIFT LEAD at RIGIL CORP at Rigil Corporation.
AeroLeads has found 1 work email signal at @rigil.com for Murphy J. Mitchell at Rigil Corporation.
Murphy J. Mitchell is based in Washington, District Of Columbia, United States while working with Rigil Corporation.
Murphy J. Mitchell has worked for Rigil Corporation, Tetra Tech Amt, Tetra Tech, Advanced Management Technology, Inc, and Computer Learning Center Partnership, Inc.
Murphy J. Mitchell's colleagues at Rigil Corporation include Umer Saeed, Kevin Kavanaugh, Swetha Yalamanchili, Michele Reed, and Somasundaram Chandrasekaran.
You can use AeroLeads to view verified contact signals for Murphy J. Mitchell at Rigil Corporation, including work email, phone, and LinkedIn data when available.
Murphy J. Mitchell studied at Prince George'S Community College.
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