Michael Murphy Email and Phone Number
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Michael Murphy personal email
I'm a creative and proactive technology leader with a proven track record of success in cross-functional engineering, architecture, operations, and DevOps, both as an individual contributor and as a manager. I'm comfortable in both types of roles and using influencing skills to bring business impact. I'm passionate about technology and its impact on culture.I developed my career in operations, and in my heart I'm still an operations person. I like solutions that are built right, are performant, are cost-optimized, satisfy customer needs, and are friendly to the developer and operator. I believe strongly in accountability and maintaining open lines of communication, which I believe ensures successful outcomes. I enjoy multitasking and prioritizing challenging projects. I'm comfortable with unfamiliar challenges and learning on the fly.I'm known for collaborating with senior management and across the organization on technical strategy and vision, but also known for rolling up my sleeves and doing on the hands on work when appropriate.Some of my proudest achievements:+ Leading the design and bulidout the last datacenter at HERE Technologies in a way that was optimized for programmatic consumption of virtual infrastructure+ Pivoting immediately to cloud and helping product teams migrate 900 production services to AWS+ Diving into the unknown to build out global videoconferencing at HERE, a system used daily by 12,000 employees+ Creating the Enterprise Architecture practice at HERE from scratch, including hiring and managing some world-class enterprise architects+ Leading the building of the StudentBridge PlatformIf you'd like to talk about cloud migration, DevOps, engineering leadership, enterprise architecture, or the marriage of technology and business strategy, please feel free to connect with me today!
Taptap Send
View- Website:
- taptapsend.com
- Employees:
- 320
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Head Of Platform Engineering And ItTaptap SendMarietta, Ga, Us
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Head Of Platform Engineering & ItTaptap Send Oct 2022 - PresentNew York, Ny, UsLeading Platform Engineering and IT. Includes Cloud Engineering, DevOps, Platform Scaling & SRE, and Data Engineering.+ Led efforts to stabilize system reliability and scalability in fast-growing startup environment, achieving greater than 99.9% availability while doubling traffic year over year.+ Led successful project attaining PCI DSS Level 1 certification+ Reduced essential cloud and monitoring expenses by > 30%, saving hundreds of thousands of dollars+ Transitioned level 1 and 2 IT support to 3rd party service desk while increasing end user satisfaction+ Grew platform team adding new DevOps and Data Engineering disciplines+ Hands on management of cloud infrastructure and IT environment
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Vice President Of TechnologyStudentbridge Apr 2020 - May 2022Atlanta, Georgia, UsLed engineering, product management & delivery, operations, IT, and security at StudentBridge, a fast-growing SaaS and services provider in higher-education digital marketing. Member of the executive leadership committee. Represented technical team in meetings with potential and current customers, partners, and investors, as well as the board of directors. Managed $1.25M budget and 11 personnel.+ Led effort to re-engineer core platform and related customer solutions, including ~100% increase in core feature coverage while also improving overall reliability and reducing time to deliver new features from months to days+ Stabilized production environment, reducing outages from a monthly occurrence with hours of downtime 2 hours total in 17 months+ Core team member in all phases of M&A activities, including assessing business and technical fit and strategic alignment+ Grew and managed teams of onshore and offshore engineers, doubling size of both engineering and product management teams in 2021+ Elevated performance on the higher-ed standard vendor security and privacy questionnaire by ~100% through improving and documenting processes and related policy documentation+ Provided hands-on software engineering in Python, infrastructure management in AWS with Terraform and CloudFormation, DevOps+CI/CD including pipelines in Jenkins, Bitbucket, and 24/7 support -
Senior Principal ArchitectHere Sep 2016 - Apr 2020Eindhoven, North Brabant, NlOwned company-wide IT architecture for ~12,000 users in 75 countries. Led high-profile IT projects including vendor engagements, digitization initiatives, and M&A-related projects, reporting directly to the CIO in a technical chief of staff role. Responsible for technology strategy and best practices for DevOps and SRE domains. Participated in hiring committee for key roles, including CISO. Developed and maintained technical and hiring standards.+ Custom-developed components for analyzing performance data and identifying customer “hotspots” within company-wide video conferencing platform - Improved NPS score from 4 to 8 - Increased percentage of meetings with video enabled from 15% to 85%+ Ideated on efficiencies through consolidation reducing company-wide IT budget by 10%+ Established Enterprise Architecture practice with company-wide scope and led the EA team+ Collected requirements from business and engineering teams, creating policies, authoring supporting documentation, and evangelizing for best practices - Increased standardization leading to ~10% increase in engineering productivity - Enabled company to accomplish and maintain ISO 27001 certification and prepare for GDPR - Elevated visibility and constituency of DevOps and SRE teams with wider community of engineers+ Increased quality of software and services when measured against customer contractual guarantees for availability and response time+ Served as SME on transition from self-hosting through cloud-first to cloud-only with an annual $80M cloud spend+ Architecture lead for datacenter consolidation and cloud migration project which realized ~$3M in annual savings + Mentored 4 engineers that progressed past the “Senior Engineer” level+ Investigated targets in M&A efforts and provided input on due diligence process which prevented potential contractual liabilities in the 100M Euros -
Senior Infrastructure ArchitectHere Sep 2014 - Sep 2016Eindhoven, North Brabant, NlServed as technical lead, architect, and software engineer for HERE's next-generation, Docker-based service delivery platform running on AWS. Programmed management components in Python, while leading day-to-day efforts of team of 7 engineers. Consulted with HERE product teams on platform and cloud topics.+ Led architecture efforts for core services including review of the HERE log management strategy which resulted in one-time savings of ~$2.5M and annual savings of ~$200K+ Led team development of observability tooling and load testing harnesses to successfully remediate SLA-impacting issues with traffic data delivery service, saving ~$200K annually in penalties+ Authored feature and capability comparison of Microsoft Azure to Amazon Web Services used to make strategic single cloud vs. multi-cloud decision
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Principal Systems EngineerHere Feb 2012 - Sep 2014Eindhoven, North Brabant, NlServed as technical lead for DevOps IaaS product team within the company's internal IT services organization. Supervised 4-member team for code quality and standards compliance while operating ~7,000 servers across 5 data centers.+ Reduced time required for a service team to onboard a new application to the platform, including development, test, and production environments, from 3 months to 4 weeks+ Achieved 99.9% availability SLA by engaging with large engineering organization on solving performance challenges+ Drove proof of concept testing of unified computing infrastructure which was adopted as the company-standard on-premises compute platform as part of overall data center redesign + Led $20M deployment of updated global data center design+ Introduced new features allowing for ~50% increase in storage IO performance in cases where per-VM data durability was not required
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Lead Systems EngineerTurner Broadcasting Sep 1999 - Feb 2012Atlanta, Georgia, UsLead Systems Engineer in Internet Operations, concentrating in public facing webserver configuration, infrastructure systems programming, configuration management, and Linux/Unix systems administration.+ Lead Engineer in support of Turner's Entertainment brands within the Internet Operations team+ Subject matter expert for operations and support of Turner's in-house content management system+ Subject matter expert for deployment and operations of Java application in Apache Tomcat app server+ Developed Ruby RESTful APIs and clients for management and monitoring of systems deployed via Chef both to a private cloud and to public cloud instances such as Amazon's EC2+ Subject matter expert for high capacity Apache HTTPD and Nginx webserver configuration and operations. Led projects that transitioned high traffic sites from Apache HTTPD to Nginx+ Implemented GeoIP and User Agent based filtering and redirecting engines for Apache and Nginx written in LUA+ Conducted candidate interviews to assess technical and cultural fit for open positions+ Supported numerous high-profile site launches and high-traffic events such as breaking news for CNN.com -
Contract Information Technology SpecialistIbm Jan 1999 - Sep 1999Y2K remediation for desktop systems and local area network servers
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Contract Computer Support SpecialistUnited Defense Jul 1998 - Jan 1999UsY2K remediation for desktop systems and Microsoft Access databases and applications
Michael Murphy Skills
Michael Murphy Education Details
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Boston UniversitySocial Studies Education And History
Frequently Asked Questions about Michael Murphy
What company does Michael Murphy work for?
Michael Murphy works for Taptap Send
What is Michael Murphy's role at the current company?
Michael Murphy's current role is Head of Platform Engineering and IT.
What is Michael Murphy's email address?
Michael Murphy's email address is mm****@****dge.com
What schools did Michael Murphy attend?
Michael Murphy attended Boston University.
What are some of Michael Murphy's interests?
Michael Murphy has interest in Neal Stephenson Novels, Skiing, Soccer, Naval History, Devops.
What skills is Michael Murphy known for?
Michael Murphy has skills like Apache, Cloud Computing, Agile Methodologies, Ruby, Unix, Rest, Linux, Puppet, System Architecture, Nginx, Integration, Devops.
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