Michael Murphy Email & Phone Number

Marietta, Ga, Us

New York, Ny, Us

Leading Platform Engineering and IT. Includes Cloud Engineering, DevOps, Platform Scaling & SRE, and Data Engineering.+ Led efforts to stabilize system reliability and scalability in fast-growing startup environment, achieving greater than 99.9% availability while doubling traffic year over year.+ Led successful project attaining PCI DSS Level 1 certification+ Reduced essential cloud and monitoring expenses by > 30%, saving hundreds of thousands of dollars+ Transitioned level 1 and 2 IT support to 3rd party service desk while increasing end user satisfaction+ Grew platform team adding new DevOps and Data Engineering disciplines+ Hands on management of cloud infrastructure and IT environment

Atlanta, Georgia, Us

Led engineering, product management & delivery, operations, IT, and security at StudentBridge, a fast-growing SaaS and services provider in higher-education digital marketing. Member of the executive leadership committee. Represented technical team in meetings with potential and current customers, partners, and investors, as well as the board of directors. Managed $1.25M budget and 11 personnel.+ Led effort to re-engineer core platform and related customer solutions, including ~100% increase in core feature coverage while also improving overall reliability and reducing time to deliver new features from months to days+ Stabilized production environment, reducing outages from a monthly occurrence with hours of downtime 2 hours total in 17 months+ Core team member in all phases of M&A activities, including assessing business and technical fit and strategic alignment+ Grew and managed teams of onshore and offshore engineers, doubling size of both engineering and product management teams in 2021+ Elevated performance on the higher-ed standard vendor security and privacy questionnaire by ~100% through improving and documenting processes and related policy documentation+ Provided hands-on software engineering in Python, infrastructure management in AWS with Terraform and CloudFormation, DevOps+CI/CD including pipelines in Jenkins, Bitbucket, and 24/7 support

Eindhoven, North Brabant, Nl

Owned company-wide IT architecture for ~12,000 users in 75 countries. Led high-profile IT projects including vendor engagements, digitization initiatives, and M&A-related projects, reporting directly to the CIO in a technical chief of staff role. Responsible for technology strategy and best practices for DevOps and SRE domains. Participated in hiring committee for key roles, including CISO. Developed and maintained technical and hiring standards.+ Custom-developed components for analyzing performance data and identifying customer “hotspots” within company-wide video conferencing platform - Improved NPS score from 4 to 8 - Increased percentage of meetings with video enabled from 15% to 85%+ Ideated on efficiencies through consolidation reducing company-wide IT budget by 10%+ Established Enterprise Architecture practice with company-wide scope and led the EA team+ Collected requirements from business and engineering teams, creating policies, authoring supporting documentation, and evangelizing for best practices - Increased standardization leading to ~10% increase in engineering productivity - Enabled company to accomplish and maintain ISO 27001 certification and prepare for GDPR - Elevated visibility and constituency of DevOps and SRE teams with wider community of engineers+ Increased quality of software and services when measured against customer contractual guarantees for availability and response time+ Served as SME on transition from self-hosting through cloud-first to cloud-only with an annual $80M cloud spend+ Architecture lead for datacenter consolidation and cloud migration project which realized ~$3M in annual savings + Mentored 4 engineers that progressed past the “Senior Engineer” level+ Investigated targets in M&A efforts and provided input on due diligence process which prevented potential contractual liabilities in the 100M Euros

Eindhoven, North Brabant, Nl

Served as technical lead, architect, and software engineer for HERE's next-generation, Docker-based service delivery platform running on AWS. Programmed management components in Python, while leading day-to-day efforts of team of 7 engineers. Consulted with HERE product teams on platform and cloud topics.+ Led architecture efforts for core services including review of the HERE log management strategy which resulted in one-time savings of ~$2.5M and annual savings of ~$200K+ Led team development of observability tooling and load testing harnesses to successfully remediate SLA-impacting issues with traffic data delivery service, saving ~$200K annually in penalties+ Authored feature and capability comparison of Microsoft Azure to Amazon Web Services used to make strategic single cloud vs. multi-cloud decision

Eindhoven, North Brabant, Nl

Served as technical lead for DevOps IaaS product team within the company's internal IT services organization. Supervised 4-member team for code quality and standards compliance while operating ~7,000 servers across 5 data centers.+ Reduced time required for a service team to onboard a new application to the platform, including development, test, and production environments, from 3 months to 4 weeks+ Achieved 99.9% availability SLA by engaging with large engineering organization on solving performance challenges+ Drove proof of concept testing of unified computing infrastructure which was adopted as the company-standard on-premises compute platform as part of overall data center redesign + Led $20M deployment of updated global data center design+ Introduced new features allowing for ~50% increase in storage IO performance in cases where per-VM data durability was not required

Atlanta, Georgia, Us

Lead Systems Engineer in Internet Operations, concentrating in public facing webserver configuration, infrastructure systems programming, configuration management, and Linux/Unix systems administration.+ Lead Engineer in support of Turner's Entertainment brands within the Internet Operations team+ Subject matter expert for operations and support of Turner's in-house content management system+ Subject matter expert for deployment and operations of Java application in Apache Tomcat app server+ Developed Ruby RESTful APIs and clients for management and monitoring of systems deployed via Chef both to a private cloud and to public cloud instances such as Amazon's EC2+ Subject matter expert for high capacity Apache HTTPD and Nginx webserver configuration and operations. Led projects that transitioned high traffic sites from Apache HTTPD to Nginx+ Implemented GeoIP and User Agent based filtering and redirecting engines for Apache and Nginx written in LUA+ Conducted candidate interviews to assess technical and cultural fit for open positions+ Supported numerous high-profile site launches and high-traffic events such as breaking news for CNN.com

Y2K remediation for desktop systems and local area network servers

Us

Y2K remediation for desktop systems and Microsoft Access databases and applications