Creative Operations Program Manager
CurrentAs Brand Creative Operations Program Manager on the Marketing Program Management team, I support the Samsara Brand and Creative department on all design and creative projects for our US, Mexico, Canada and EMEA markets. I work cross-functionally with our Product Marketing, Communications, Sales, Events, Campaigns, Video and Content teams to manage project intake, scoping, timeline creation, and delivery to ensure all deadlines and deliverables are met. Key Responsibilities: • Deliver and measure successful projects by managing meetings, aligning and directing resources, providing status updates, and ensuring work is delivered on time and on budget• Monitor project progress and handle issues and escalations that arise, document and follow up on critical actions and risks• Work with business partners, internal teams, and department leaders to align project strategy and requirements, measure performance, and identify areas for future improvement• Project set up, timelines, outline deliverables, resourcing, and success metrics to ensure projects adhere to objectives, schedule project meetings, set agendas, and send out meeting recaps• Maintain and organize files, use consistent project templates, communicate where all project related assets, documents, and files are located, share best practices• Monitor and support project health with the creative team through weekly reporting, evaluate and understand opportunities for improvements• Help in defining, implementing, iterating and evangelizing the design process across all creative initiatives• Manage the creative production process to best enable the Brand Design team to deliver high-quality creative work that successfully connects to business impact• Source, onboard, and manage external creative partners (e.g agencies, illustrators photographers, video production companies)• Support the team on video production work• Identify areas of improvement in workflow, tools and processes