Connor Murphy Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, Us

Boston, Massachusetts, Us

Boston, Massachusetts, Us

AWS, EKS, Flux, Terraform, Docker, Jenkins, Atlantis, Artifactory, GitHub Actions

Boston, Massachusetts, Us

Automation of user management from 1-2 hours per client down to 10~ minutes. Using ssh, atq, aws s3 cli and internal shell scripts, entwined into one script.Created shell script toolkit creating an automated approach to changing passwords and other daily tasks done manually prior.Fixed the automation around our security software cloud formation stack so it was no longer a manual installation.Created a ssm based healthcheck service for our telephony engineers that runs locally on specific ec2 instances. This allows a telephony engineer to run a script locally on their laptop and query the health of all telephony instances per client.SME for user management issuesAutomated the teams manual morning health checks using bash, cloud formation and a PagerDuty integration.Resolved a long term issue with stuck database queries that gets fixed every morning by automation.

Portsmouth, Nh, Us

Automation of windows deployment including legacy infrastructure such as test track and accurev.SME for production deployments for two LOB. SME for certificate issues including regenerating certificates and creating keystores.Part of the Automation champions group that spanned the whole company and worked on best automation practicesExperience: Win 2008, RedHat 7/8, AIX, k8, Jenkins, AccuRev, TestTrack, P4, Hudson, Java, Apache, nginx, and git

Portsmouth, Nh, Us

Rockville, Maryland, Us

Installation of Jenkins slaves on Windows server 2012Configuration and troubleshooting of Jenkins jobs for automated installerAdministration of vCenter and vRealizeCreate & update blueprints for company wide use in vRealizeInstallation, update and configuration of Nagios 4.1.1 for Windows and UNIX hosts Automation of Postgres backupsInstallation and customization of MSSQL 12Installation of RabbitMQ on Server 2012Configuration of allowing users to remotely connect to RabbitMQInstallation and configuration of Install Anywhere 2015Use of Powershell / CMD to automate everyday tasks

Boston, Ma, Us

Boston, Massachusetts, Us

• Triage tickets and close in a timely manner. (100+ a month)• Use Hydra to deploy code to production• Use puppet to manage new hosts, and push out packages.• Use puppet lint to fix puppet syntax errors• Add, remove, change DNS entries using a web interface for PDNS• Create net groups, and users in openLDAP• Commission servers, create RAID1 / RAID5 disk partitions, use Cobbler to image the host, push RPMs with puppet• Decommission of over 100 hosts, removing DNS entries, cleaning up inventory, DBAN of the host via Cobbler• Documentation of all repeatable tasks to pass off to India 3rd shift. • Expand aggregates on NetApp storage devices• Create and expand partitions on linux hosts using Oracle Linux 6.7 (LVM)• Create new VM hosts using Oracle Linux 6.7 images through vSphere• Use of OpenLDAP to modify users, create and edit netgroups• Limited experience with Citrix Netscalers

Boston, Massachusetts, Us

Providing concise monitoring and troubleshooting to ensure close to 100% uptimeDiagnose alerts severity and work them as they arriveTroubleshoot alerts for Network Devices (Juniper/Cisco), Linux Hosts (OL 6.5), Windows machines (Faxing and Services) and work on Development and Enterprise Manager alertsRespond to any chat, email, or alert in a responsive mannerAssist in roll out of monthly patching, working alone in the NOC dealing with issues as they arriveClose 50-250 tickets a month (Script requests, backup failures, health checks)Command conference calls for P1 level issues. Write precise and terminologically correct Incident Reports that are released within the Corporate EnvironmentWork with other team hand in hand to make concrete proceduresCreate Standard of Procedures for Backup Environment and when new problems ariseBackup workMaintain NetBackup 7.1.0.4 environment for entire companyCreation of new RMAN and Windows backupsRenamed all backups to a more concise schemaWeekly tape process of removing and inserting tapes to the tape infrastructure.Create alerts for when tape drives are down, tapes are frozen, backups failReport status of backups to management per week.Meet weekly with DBA team to discuss RMAN backupsEdit and Update schedules for entire backup environmentUpdate environment from 7.1.0.4 to 7.5.0.6Update environment from 7.5.0.6 to current 7.6.0.3Experience with Quantum Tape Drives, Iron Mountain, and NetBackup 7.6.0.3

Jacksonville , Fl, Us

Providing concise troubleshooting to ensure close to 100% uptimeDiagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.Experience with Linux and Windows operating systems in a server environmentHelp maintain large number of UNIX / Windows Servers / NetApp Storage infrastructure, and network equipmentAssist in rapid rolling out of new systems, maintaining, upgrading, replacing and improving long-term performance of the systemRack / unrack and configure various Dell Server Hardware SystemsPerform Linux imaging through the network using PXEReceiving and sending out bad equipmentContacting various hardware companies for RMAs for bad drivesWorking with VPS machines and making sure VPS containers are upSwap and replace Oracle and NetApp drives for storage specialist.

Jacksonville , Fl, Us

Part of the nerve center of one of the largest hosting companies in the USDeal with tickets as they ariseKeep in touch with support about problems as they happen so they can keep customers informedKeep in touch with both datacenters for problems on handSearch for abusers and suspend when needed to ensure lack of load on key machinesCreate wiki pagesMonitor Icinga, Nagios, Arbor, Pingdom and many other applications that allow us to see our networkEscalate problems to Oncall, by paging the proper team (Windows,Unix,Network)Send out emails to management about ongoing events to keep them in the loop

Laval, Québec, Ca

Make weekly schedulesProcess weekly payrollWrite ups for defunct behaviorIn charge of counting the money for the EOD (End of Day)Bank runs of up to $16,000 dailyEnsure all pumps are working with daily walk aroundsDealing with customer complaints and escalating further if neededMake sure to keep store and property looking pristineOncall when needed if someone calls out sick

Laval, Québec, Ca

I did clerk work, such as ringing up customers, cleaning the parking lot, cleaning bathrooms, stocking the cooler, counting cigarettes, and making sure to close the store and lock it properly.

Atlanta, Georgia, Us

Upon arriving meet with bank manager and do walk around explaining what was happeningAssess the situation and decided if contractor was needed for workCheck in shipments and make sure everything was shipped to usManaged 1-3 employees per bank and gave them insight on what needed to be doneSwapped out all equipment including card readers, monitors, desktops, servers, UPS, and check readersMade sure old equipment went into shipping boxes and was sent back to HPMade sure bank was as clean as it was before we entered by removing all trashWorked along with Bank of America and HP help desks to setup new server and UPSWorked with Bank Managers to make sure all new equipment was running properlyIf any device was DoA (Dead on Arrival) made sure to contact BoA and got a spare from my equipment caseWiped all hard drives with customer information with a DBAN program everynightTook pictures of all machines and drives for verification for BoA and HPEnsured bank manager's happiness by going the extra mile

Worked with Windows XP and 98 in a school domain settingRan a help desk of 12 studentsUsed a sign in book where teachers left problems with their PC and when we could take itAssigned students to work on each jobMade sure teacher was satisified with each job doneOver saw every job done to ensure completionReported to head of Cisco Academy for any problem