- Develop and maintain strategic partnerships with universities and educational institutions in the U.S., Spain, and Argentina.- Coordinate and oversee study abroad programs at centers in Spain and Argentina.- Conduct presentations and workshops at universities to promote study abroad opportunities- Manage communication channels between Expanish and university stakeholders.- Negotiate agreements and contracts with academic partners to facilitate student exchanges and collaborations.- Monitor and analyze program performance, student feedback, and enrollment trends.- Ensure compliance with university, Expanish, and local regulations.- Collaborate with marketing teams to develop promotional materials highlighting programs.- Plan and execute recruitment strategies to increase student participation.- Provide support and guidance to students and faculty before, during, and after their study abroad experience.

• Manage institutional relations with universities and travel organizations to develop customized study abroad programs in Latin America and Spain.• Promote direct enrollment in our Spanish immersion programs in Argentina and Spain.• Supervise remote sales staff in Brazil, Japan, Russia, and Spain.• Represent Expanish at international conferences abroad (student fairs, NAFSA, ACTFL, partner visits).

• Oversee the day-to-day functions of the school with regularly 100+ students and maintain a 90% customer satisfaction rate.• Supervise 10+ staff members in various departments related to both the academic and operational aspects of the school.• Liaise with travel agencies and universities to develop and plan customized study abroad programs related to Spanish language, literature, medicine, economics and service learning.• Collaborate with marketing department to create and implement sales campaigns.• Manage all recruitment and hiring processes.• Prepare and present monthly P&L and sales reports to Board of Directors.

• Lead sales campaigns and negotiate sales contracts with local and international travel agencies.• Create and implement school policies and procedures related to sales management.• Participate in international sales conferences abroad with both travel agencies and potential direct clients. • Supervise Admissions Department staff to ensure quality customer service resulting in a 95% satisfaction rate.• Establish school accounting policies and procedures to increase efficiency of bookkeeping.

• Worked on an international admissions team to sell Spanish immersion programs resulting in a 40% conversion rate, as compared to market average of 25%..• Assisted in study abroad program orientations and activities.• Maintained strong customer relations with travel agencies which resulted in 100% customer retention.

• Participated in quality control tasks for weekly content updates for five different sister websites within the Overhead in New York brand.• Asisted in copy-editing of website content.

• Coordinated tasks of content managers for sales campaigns in 14 countries in 9 different languages.• Implemented training procedures for new employees with customized CRM database.• Supervised SMO tasks and customer service relations to increase website traffic and sales.

• Created content for SEO-based lead generation to increase sales for international clients.• Maintained English CRM database for US, Canada, UK and Australian-based educational institutions.• Worked with Spanish-speaking sales team to establish and maintain relationships with English-speaking clients.

• Planned visitor events with campus staff and faculty for over 300 guests.• Interviewed prospective students as an integral part of the college admissions process.• Read and evaluated college admissions applications and scored them as a secondary evaluator.