Kel Murphy Email & Phone Number

Corona, Ca, Us

Rancho Cucamonga, Ca

• Managed a team of Solution Consultants implementing the multi-year Sole Carrier / Dual Choice PPO project. • Led the National Care and Service While Away From Home and Sole Carrier programs from a solution’s perspective. • Led group of Utilization Management and Durable Medical Equipment staff from each region to develop workflows, denial letters, communication templates, email boxes, and lines of communication for Visiting Members. • Worked with national and regional stakeholders to create Visiting Member as well as Durable Medical Equipment policies. • Built SharePoint site for internal/team use for tools and templates for best practices. • Administered JAMA requirements software for team. Acted as subject matter expert for any and all JAMA questions within team. • Worked outside of the current team to share best practice of developing requirements within JAMA. • Led assessment of road-mapping software used by National Products and selected Aha! platform. • Built initial setup of Aha! as well as intake forms to add new projects and/or project ideas. • Assisted teammates on general technical questions and continue to give advice on best practices such as use of Trello, modifications to Outlook, new ways to use JAMA, and how to build workflows in Visio. • Led multiple interviews for new teammates and on-boarded each of them to get up to speed with current projects, requirements development in JAMA and best practices. • MSSA INNOVATES 2016 stage presenter for Stretch@KP / KP Talent Exchange program idea

Rancho Cucamonga, California

• Assisted reporting team with SAS development and reverse engineered algorithms used by Truven to bundle services for internal validation checks • Developed solutions for integrated web interface for member financial data • Led work for Claims Status Online (includes future and legacy solutions), Claims Documents Online • Assisted with new member experience explanation of benefits solution and launch • Presented status reports and communications to executives • Managed CSO Core Team and extended team meetings • Tracked risks, action items, issues and decisions for program • Developed project time-lines and plans

Walnut Creek, Ca

• Developed and managed project plan for new application to be launched for the Northern California (NCAL) Region.• Successfully launched highly visible Statit application for NCAL Region.• Created system specs and worked closely with IT to build 23 servers to run instances of the Statit application.• Built and completely automated hundreds of indicators for regional and medical center use.• Worked on numerous projects including Sepsis, Sepsis EGDT, HEROES, Quality Concerns Summery Reports, L3 Audits, Peer Review Audits, Barcode Overrides, Glucose Control, Central Line Blood Stream Infections and many more.• Trained hundreds of users ranging from doctors and nurses to hospital leaders and data consultants.• Supported hundreds of users across the region for system administration, troubleshooting, and statistical chart usage help.• Assisted in launching Statit application in the Kaiser Northwest region.• Programmed in SAS and SQL (Proc SQL) to automate process of retrieving and analyzing data for display using statistical process control (SPC) charts.• Created profiles and views in MIDAS to create automated SPC charts in Statit application.• Selected for and participated in Regional Star Leadership program.

Oakland, Ca

• Regional MIDAS administrator for Northern California.• Worked on initiatives to reduce hospital mortality such as: Stroke and Hospital Acquired Pneumonia.• Rolled out RDE system to allow an anonymous online reporting system for each medical center.• Built SAS programs and Crystal Reports for all Northern California Medical Centers.• Consulted with Northern California Risk and Patient Safety Directors.• Consolidated 14 MIDAS servers into 1 regional server system.• Consulted with hospital staff to create focus studies on many initiatives.• Programmed SAS to retrieve and manipulate millions of records for regional reporting on initiatives to reduce hospital mortality such as retained foreign objects and surgical site infection rates.

South San Francisco, Ca

• Created SAS programs for the departments of Quality and Risk that output in many formats including: Excel, Word, and PDF.• Created SAS programs and other reports for project initiatives such as - The 5 Million Lives Campaign (RRT, VAP, CLI), SCIP (Surgical Care Improvement Program), The Threat Management Team, and many more.• Cleaned, manipulated and analyzed data. Summarized data where necessary for reporting purposes.• Met and presented data to nurses, physicians, and various managers about data elements used to track key indicators within their services.• Consulted with staff members about best way of tracking and using data while finding trends and possible process issues within the hospital.• Built ad hoc reports involving programming in SAS and editing the SAS output in Excel to build specific charts.• Designed customized dashboards for use in nursing units.• Created programs in MIDAS using ReporTrack and SmarTrack for multiple departments within the facility.• Supported over 50 users for any and all MIDAS needs.

Remote

• Created programs in SAS to create Enrollment Reporting System for multiple universities.• Designed SAS programs to import, compute statistics, and create tables on large surveys.• Built additional ad hoc requests as needed.• Created multiple SAS formats to fit any need.• Checked imported data integrity; reported any discrepancy.