Store Manager
Greater Twin Cities Area
Oversee the successful execution of daily tasks and overall business operations. Reevaluate new and innovative ways to refocus on overall customer satisfaction. Educate clients on the Extra-care program, healthcare services offered, and preventative care opportunities. Lead in house human resources person in charge of interviewing, hiring, onboarding, overall training process of all employees, consultations, and job terminations. Head scheduler for both pharmacy and front store… Show more Oversee the successful execution of daily tasks and overall business operations. Reevaluate new and innovative ways to refocus on overall customer satisfaction. Educate clients on the Extra-care program, healthcare services offered, and preventative care opportunities. Lead in house human resources person in charge of interviewing, hiring, onboarding, overall training process of all employees, consultations, and job terminations. Head scheduler for both pharmacy and front store adhering to strict payroll guidelines/useage of hours for store, optimizing schedules at ninety percent or greater.Increased front store sales by 30% and customer service scores by 14%; ranked number one in overall store health for June 2018 and exceeded sales budget by $16,000 at one of CVS's top three high shrink stores.Increased total weekly sales by over $6,000.00 as interim Store Manager in less than five weeks and increased customer service ratings by 12% at metropolitan flagship store during summer 2015. Show less