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@teleperformance.com
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Murray Dick is listed as Currently not working please use murraydick81@aol.com based in Dundee, Scotland, United Kingdom. AeroLeads shows a work email signal at teleperformance.com and a matched LinkedIn profile for Murray Dick.
Murray Dick previously worked as IT Infrastructure Manager at Teleperformance and Head of Network Services at Ipsl. Murray Dick holds Diploma In Business Managment, Business Managment from The University Of Dundee.
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AeroLeads found 1 current-domain work email signal for Murray Dick. Compare company email patterns before reaching out.
Technical and business-savvy 24x7 senior management professional, highly organized and proven multi-tasker who thrives on fire-fighting situations in large global organizations with a varied career reflecting strong leadership experience across multiple IT environments. Impressive record of delivering simultaneous large-scale mission-critical projects on time and under budget. Self-driven and self-reliant; decisive, active and dynamic approach to work with a positive can-do attitude. Seeks new responsibilities and challenges, irrespective of reward and recognition; uses initiative, self-sufficient. Excellent leadership skills; strives to inspire and motivate others by example; driving culture change and personal development, with strong experience in coaching and mentoring.I have been very lucky in my career to have had the opportunity to progress to senior management roles within very good companies. I have also had the opportunity and pleasure of working with some excellent people and on some challenging projects.Specialties: Vast experience in managing multiple support functions across multiple locations within both BAU and project environments.Many years of in depth experience managing multiple contact centers for major global companies Significant experience in vendor management and cost saving strategies.I have extensive experience of deploying contact centers and large voice projects.Particular interest in creating, developing, motivating and transforming dysfunctional, low performing or low morale teams
Listed skills include Interpersonal Skills, Communication Skills, Decision Making Skills, Service Delivery, and 12 others.
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United Kingdom
Teleperformance is a major outsource contact centre company with clients covering retail, technology and goverment. Resonsible for all IT Infrastructure across networks, telephony and systems for all Teleperformance Sites in the UK (12), Northern Ireland (2) and South Africa (2). I have a staff of 40 who provide support across the sites and am currently.
Northampton
iPSL delivers a cheque clearing and imaging service to the major retail and clearing banks.Member of senior management leadership team providing input on technical strategy, leadership and culture change. Built, developed and mentored network team, upgraded and replaced obsolete voice and data network infrastructure within multi-site financially regulated.
Barclays Retail UK Bank is responsible for servicing all personal and business accounts across the UK. Senior strategic role providing leadership and management; bringing stability to Barclays UK Bank core contact centres across all disciplines. Developed strategy including appraisal, resultant recommendations, construction and implementation of relevant.
Barclays UK Bank is responsible for the overall UK Bank Operation including back office and internal functionality.Senior management role; member of senior manager leadership team and Barclay’s technology strategy team. Provided leadership to Technical Support Services; a large team delivering major projects across a multi-site contact center and.
Barclays Wealth is part of the Barclays Capital Sector and deals with Stockbrokers, International Bank and Private Bank. The role of this sector is responsible for servicing stockbrokers, international clients and high value private bank clients. Member of senior management team responsible for mission critical voice infrastructure across Barclays.
BT Global was responsible for the management of all outsourced contact centre projects. Departmental Lead responsible for 16 core contact center sites across the UK, including management of all discipline support teams, BAU and projects.Technical lead in the delivery of new contact centres across the UK including Intelligent Finance, AOL and BT Broadband
BT Ignite was responsible for negotiating the outsourced contract with Client Logic before it was handed over to BT Global. Prior to this BT Ignite was responsible for running and managing all internal and outsourced core contact centers. Managed transition of staff and infrastructure during strategic company merger with special emphasis on identifying and.
BT eCRM was at the forefront of the contact center revolution and was responsible for all BT outsourced contact centre contracts both external and internal. Departmental Lead for multi-site technical support team across the UK; managing, training and mentoring. Involved in a significant number of high profile projects including deploying technical.
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Murray Dick is listed as Currently not working please use murraydick81@aol.com.
AeroLeads has found 1 work email signal at @teleperformance.com for Murray Dick.
Murray Dick is based in Dundee, Scotland, United Kingdom.
Murray Dick has worked for Teleperformance, Ipsl, Barclays Bank, Barclays Wealth, and Bt Global Financial Services.
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Murray Dick holds Diploma In Business Managment, Business Managment from The University Of Dundee.
Murray Dick is listed with skills including Interpersonal Skills, Communication Skills, Decision Making Skills, Service Delivery, Itil, Outsourcing, Vendor Management, and Social Skills.
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