▣ Engaged directly with clients, assessed their needs and led the engineering team towards the design, development, testing, installation and servicing of customized products. ▣ Worked with the company’s production department to estimate resources, allocate vendors and suppliers and ensure material availability on-time to meet project timelines and budgets.▣ Drove multi-million-dollar annual revenues—forecasted client needs and assessed market demand. Designed and developed new product linse that drove market share and promoted increased sales. ▣ Enhanced product quality towards client satisfaction—orchestrated in-house quality control procedures that ensured compliance with ISO and API standards, codes and regulations▣ Boosted efficiency and supported the integration of lean principles to streamline manufacturing processes, eliminate bottlenecks and maximize production capacity. Collaborated with the engineering team to abolish unnecessary steps and reduce operating costs.▣ Maintained multi-million-dollar sales and promoted client satisfaction ratings—pioneered quality control and testing procedures that retained large accounts and supported the company’s continued involvement in international markets.

• Managed Engineering team.• Tracked time.• Reviewed and approved Engineering Change Notice (ECN).• Resolved customer issues.• Developed corrective actions.• Addressed Daily Requests for Engineering Assistance.• Worked with Engineering, Production, Sales and quality to create custom Tong configurations.• Developed and implemented company policies and procedures. Trained staff in new procedures.• Assisted production with resolution of assembly/fabrication issues.• Identified and implemented continuous improvement production processes and procedures.• Collected, analyzed summarized and presented production and process data, information and trends.• Led, developed and mentored Production team.• Supported and consulted with Engineering on legacy and new product design and development.

• Managed product life cycle management for Power Tongs and Torque Turns Measurement Equipment.• Managed customer warranty.• Provided future design concepts and guidance for Engineering, Sales, Production and Quality Assurance.

• Designed new product as member of New Product Development Team for oilfield tubular make-up.• Designed product and product testing equipment including Iron Roughneck, Wireless Torque Sub, Torque Calibration Bar, SlimTONG and Open Mouth Bucking Unit.• Tested field and in-house products.• Supported Manufacturing Engineering, Sales and Marketing.• Developed and maintained strong working relationships with vendors.• Designed variations of existing mechanical products as well as test equipment