For the past 15 years I’ve focussed on helping senior leaders solve one universal business problem that a client CEO initially described to us like this:‘I have managers, sales reps and employees who understand that decisions involving price, volume, margin, working capital and expenses will impact profitability. What they don’t understand is the sensitivity of those decisions and the multiplier effect on profitability. Even slightly better decisions can result in significant profit improvements which I’m responsible for.’Common programs like ‘Sales Training’ and ‘Finance for the non-financial manager’ didn’t address the problem because they had a different focus so I developed a solution that was focussed, relevant and experiential. We call it ‘The 1% Difference’ because:• Everyone believes they can improve 1%• 1% improvements in the right areas often improve profitability by 20-70%• These ideas don’t require you to form teams, budget money or invest time• Employees get very engaged when they discover the impact they haveWe work with the groups that have a direct impact the Income Statement such as:• Sales Managers• Sales Reps• Key mangers and employees To learn more about ‘The 1% Difference’ visit www.klyons.com