Looking after the fire safety arm of Boyd Group, Boyd Fire. Managing current clients needs. Ensuring clients issues are taken care of promptly, and their fire safety needs are dealt with in an efficient, cost-effective, and positive manner. Sourcing new client relationships through networking, building strong communication and client led solutions to fire safety requirements.

Leading salesman for local independent white goods retailer. Deal with daily business organisation and ensure effective management of business. Liaise with suppliers, reps, and customers to ensure efficient and effective service. Deal with customers from all walks of life, utilising my excellent interpersonal skills along with my communication and customer service skills to ensure positive results from all situations. Create business performance monitoring information sheets, reporting to the… Show more Leading salesman for local independent white goods retailer. Deal with daily business organisation and ensure effective management of business. Liaise with suppliers, reps, and customers to ensure efficient and effective service. Deal with customers from all walks of life, utilising my excellent interpersonal skills along with my communication and customer service skills to ensure positive results from all situations. Create business performance monitoring information sheets, reporting to the MD to allow progressive business decisions to be made. Show less

Provide qualified advice on health and fitness. Uphold excellent customer service. Design and run Circuits classes. Founded and run the first FBM running club. Use my excellent communication and customer service skills to encourage and motivate clients in a fun and effective manor.

Monitor industry KPI's. Produce weekly financial performance reports, presenting them to the MD. Suggesting ways to reduce costs, and increase revenue. Manage drivers daily infringements. Deal with employees time sheets, analysing work and determining hours due. Worked with the companies financial officer to produce monthly nominal reports highlighting where costs were mounting up, and providing decisional business information.

Dealt with all forms of customer enquiries and complaints. Trained in how to deal with different types of personalities. Used excellent communication and customer service skills to deal with irate customers, and towards daily sales goals, consistently achieving them, on occasion doubling them. Promoted to senior advisor within 4 months of working there.