Rachel Murray, Gbds Email & Phone Number

Mclean, VA, US

• Assist with renewals for Small Group clients and lends assistance with strategy planning.
• Conduct Open Enrollment meetings and ongoing education.
• Knowledgeable of DC Exchange, self-insured market, and fully-insured market.
• Adhere to all federal, state, and local laws as well as the Affordable Health Care Act.
• Establish relationships with carriers and work directly to resolve issues related to claims, eligibility and service.
• Process and prepare all benefit related forms, documentation and materials and maintain up-to-date files.

• Answer and respond to approximately 70 emergency and non-emergency calls daily.
• Provide administrative support to law enforcement team via data entry/information retrieval in CAD, NCIC/VCIN.
• Analyze data and dispatch first response personnel by accurately summarizing information and memory recall of identified information.
• Conduct electronic research for warrants, driving status, registration information and criminal histories.
• Operate a variety of radios, telephones, keyboards, computers and other electronic devices to ensure callers concern is adhered to.
• Establish and maintain close working relationships with law enforcement teams.

• Provided general office support to include organizational tasks, maintain staff and patient scheduling/office calendar.
• Generate, compile, and analyze financial reports, accounts receivable and accounts payable.
• Oversaw all HR functions for the office.
• Produced and proofread office documents and correspondence.
• Coordinated logistics for both internal and external meetings, retreats, seminars and medical events.
• Prepare and process bi-weekly office payroll.