Murray Coulter's Location
Orewa, Auckland, New Zealand, New Zealand
Murray Coulter's Contact Details
Murray Coulter work email
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Murray Coulter personal email
n/a
About Murray Coulter
An experienced and effective manager with a record of implementing major cross-functional process improvements using qualitative and quantitative Six Sigma, Kaizen and LEAN methodology.A senior leader, with the ability to combine corporate governance, people, and process with strong commercial acumen and excellent verbal and written communication skills to deliver results.Specialties: Murray excels in working with people and business problems to develop and deliver innovative solutions. He specialises in strategic design and problem resolution leading to the design of new models and systems.
Murray Coulter's Current Company Details
Ex: Westpac And Bank Of New Zealand
Retired Bank Executive
Murray Coulter Work Experience Details
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RetiredEx: Westpac And Bank Of New Zealand Apr 2023 - PresentOrewa, Auckland, New Zealand
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Software Product Owner, Promote & Set Up, Everyday BankingWestpac New Zealand Mar 2021 - Apr 2023Auckland, New Zealand -
Service Owner Everyday Banking - Promote And Set UpWestpac New Zealand Limited Apr 2019 - Mar 2021Auckland
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Process Engineering ManagerWestpac New Zealand Limited Sep 2015 - Mar 2021Auckland
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Journey Lead, Consumer JourneyWestpac New Zealand Limited Dec 2017 - Apr 2019Auckland, New Zealand
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Director And Senior ConsultantCoulter Consulting Group Feb 2012 - Mar 2016AucklandSpecialising in business process auditing, re-engineering and change across the enterprise.
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Senior Business Transformation ManagerWestpac New Zealand Limited Aug 2013 - Sep 2015Auckland, New Zealand
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ConsultantNational Australia Bank Jul 2013 - Aug 2013Hong KongConsultant to the Head of Business Optimisation reviewing the initial implementation of workflow, and recommending strategy for future enhancements to workflow and document management to create an optimised digitised processing platform. -
Consultant - Process EngineeringKonica Minolta Business Solutions New Zealand Mar 2012 - Mar 2013AucklandConsultant to the CIO to develop and implement process design and improvement strategies. Including As-Is process reviews for the KMNZ and CSG Print Ltd (Australia).Identified software and managed the project to establish an enterprise-wide approach to documenting processes for users. Process documentation projects to record processes and business policies for Accounts Receivable and National Service Billing business units. -
Programme ManagerKonica Minolta Business Solutions New Zealand Aug 2012 - Feb 2013AucklandProgramme Manager, ERP replacement programme - established governance structures and drafted foundation documents, identified roles and recruited project managers and solution architect, designed needs analysis framework based on Use Case Modelling. Programme was terminated early due to risks and issues raised.
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ConsultantAmp Nz Ltd May 2012 - Aug 2012AucklandReporting to the Director Integration NZ, with specific responsibility to establish the framework for the banking integration project, and a general brief to provide input into the approach for integration of AMP and AXA in NZ.
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Project Manager Leaky Homes ResolutionBank Of New Zealand May 2011 - Jan 2012Development of policy and procedures to enable the bank to sign the agreement with the Crown and support the Governments Financial Assistance Package (FAP) and secondarily to extend these to deal with leaky home resolution for all affected customers. -
Enterprise Business Process EngineerBank Of New Zealand Nov 2009 - May 2011Paperless Office Programme, Strategy and Operations: Ensure a broad range of project initiatives in a major strategic programme delivering process efficiencies are aligned, coordinated and maximise the potential of the technical infrastructure.
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Senior Technical Delivery ManagerBank Of New Zealand Nov 2007 - Nov 2009Ensure a range of project initiatives in a programme of work around processes deliver efficiencies, including cost reductions and service improvements.
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Manager Operations & Delivery Business Technology ServicesBank Of New Zealand May 2007 - Oct 2007Ensure the efficient running of Work Request portfolio by providing leadership to the Work Request Delivery Managers.
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President And Chairman Of The BoardSwimming New Zealand 2005 - 2011Lead the transformation of the organisation from a Council to a Board through adoption of modern governance practices. Developed strategies that have significantly enhanced outcomes across high performance, teaching standards, community services, resourcing and profile. -
Manager Quality And Process Re-EngineeringBank Of New Zealand 2004 - 2007Conduct a process improvement programme across all Technology business processes using 6 sigma project methodology..
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Manager Consumer Finance ProgrammeBank Of New Zealand 2003 - 2004Develop new consumer finance products to replace personal loans. Establish business unit (Consumer Finance) to take over all BNZ personal instalment type lending.
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Project ManagerBank Of New Zealand 2002 - 2003Reorganise Branch network to deliver business strategy especially with respect to improving service outcomes and overall efficiency and effectiveness.
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Head Of Productivity RetailBank Of New Zealand Jan 2000 - Jan 2002Establishment and implementation of bank wide process improvement strategy.AchievementsEstablished a unique approach to continuous process improvement. Developed the business case and launched the $25M Tellers replacement project with IBM.
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Regional Manager Retail WellingtonBank Of New Zealand Jan 1999 - Jan 2000Leadership and management personal financial services business in 26 Branches with over 300.AchievementsLead Region initiatives in sales, service and cost control to produce a Profit Contribution exceeding 106% of Plan.
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Regional Manager North WellingtonBank Of New Zealand Jan 1997 - Jan 1999Leadership and management of Personal and Business banking areas in 14 branches with 70 staff.AchievementsRegion met or exceeded all business targets. (A. 106%, L.104%, FSG 126%) and ranked second on sales league ladder.Piloted centralised refer list processing that later was centralised nationally with cost savings of over $200,000p.a.
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Head Of Business MarketsBank Of New Zealand Jan 1995 - Jan 1997Leadership of the Business Banking teams of 80 Business Managers in 6 Regions covering Hawkes Bay and Taranaki south to Nelson and West Coast. Development of business and marketing strategies to maximise business growth opportunities including introduction of Agribusiness teams.
Murray Coulter Skills
Governance
Process Improvement
Business Process Improvement
Business Analysis
Stakeholder Management
Business Transformation
Leadership
Change Management
Business Strategy
Management
Project Management
Process Engineering
Banking
Strategic Planning
Project Delivery
Analysis
Risk Management
Cross Functional Team Leadership
Requirements Gathering
Business Development
It Strategy
Six Sigma
Sdlc
Business Process Re Engineering
Optimization
Program Management
Business
Erp
Management Consulting
Software Development Life Cycle
Business Optimisation
Problem Solving
Innovation
Corporate Governance
Organisational Change
Restructures
Business Change Management
Lean Initiatives
Customer Service
Credit Risk
Murray Coulter Education Details
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Hamilton Boys' High SchoolScience And Maths
Frequently Asked Questions about Murray Coulter
What company does Murray Coulter work for?
Murray Coulter works for Ex: Westpac And Bank Of New Zealand
What is Murray Coulter's role at the current company?
Murray Coulter's current role is Retired Bank Executive.
What is Murray Coulter's email address?
Murray Coulter's email address is co****@****a.co.nz
What schools did Murray Coulter attend?
Murray Coulter attended Hamilton Boys' High School.
What skills is Murray Coulter known for?
Murray Coulter has skills like Governance, Process Improvement, Business Process Improvement, Business Analysis, Stakeholder Management, Business Transformation, Leadership, Change Management, Business Strategy, Management, Project Management, Process Engineering.
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